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  #1 (permalink)  
Old 11-15-2006, 06:20 PM
The Iceman
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Default How to cancel

Yo Dudes.
Here's a question for the forum.

I have a voipcheap.co.uk account, a voipcheap.com account and a SIPGate
account.
I'd like to cancel the voipcheap.co.uk, use the voipcheap.com to make calls
and use the SIPGate to receive calls.
SIP phone on my LAN currently working fine, makes calls via voipcheap.com,
receives via my SIPGate number, no issues there.

The thing is, I already know how useless voipcheap.co.uk are w.r.t. customer
service. Its non-existent. They don't do customer service! They never reply
to your emails or technical support requests, not ever!

So how do I cancel them?
Just not use it for a few months and see if they cancel it themselves?
I have no credit left with them, so I just want shot of it.

Regards to you all
The Iceman
Glastonbury



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  #2 (permalink)  
Old 11-15-2006, 06:39 PM
Jono
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Default Re: How to cancel

The Iceman formulated on Wednesday :
> Yo Dudes.
> Here's a question for the forum.
>
> I have a voipcheap.co.uk account, a voipcheap.com account and a SIPGate
> account.
> I'd like to cancel the voipcheap.co.uk, use the voipcheap.com to make calls
> and use the SIPGate to receive calls.
> SIP phone on my LAN currently working fine, makes calls via voipcheap.com,
> receives via my SIPGate number, no issues there.
>
> The thing is, I already know how useless voipcheap.co.uk are w.r.t. customer
> service. Its non-existent. They don't do customer service! They never reply
> to your emails or technical support requests, not ever!
>
> So how do I cancel them?
> Just not use it for a few months and see if they cancel it themselves?
> I have no credit left with them, so I just want shot of it.
>
> Regards to you all
> The Iceman
> Glastonbury


what difference does it make?



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  #3 (permalink)  
Old 11-15-2006, 06:48 PM
Tx2
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Posts: n/a
Default Re: How to cancel

In article <ejflov$ceu$1@news.freedom2surf.net>, mike@nospamthanks.org
says...

> Yo Dudes.


*click*

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  #4 (permalink)  
Old 11-15-2006, 06:59 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: How to cancel

Thus spaketh The Iceman:
> Yo Dudes.
> Here's a question for the forum.
>
> I have a voipcheap.co.uk account, a voipcheap.com account and a
> SIPGate account.
> I'd like to cancel the voipcheap.co.uk, use the voipcheap.com to make
> calls and use the SIPGate to receive calls.
> SIP phone on my LAN currently working fine, makes calls via
> voipcheap.com, receives via my SIPGate number, no issues there.
>
> The thing is, I already know how useless voipcheap.co.uk are w.r.t.
> customer service. Its non-existent. They don't do customer service!
> They never reply to your emails or technical support requests, not
> ever!
> So how do I cancel them?
> Just not use it for a few months and see if they cancel it themselves?
> I have no credit left with them, so I just want shot of it.
>
> Regards to you all
> The Iceman
> Glastonbury




Er, you could just not use it and forget all about it.


--
Items for sale: www.dodgy-dealer.co.uk


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  #5 (permalink)  
Old 11-15-2006, 07:16 PM
cybuerke
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Posts: n/a
Default Re: How to cancel


"Tx2" <this.is.an.inv@lid_email_address.com> wrote in message
news:MPG.1fc5715e9fa3d85298968a@News.Individual.NE T...
> In article <ejflov$ceu$1@news.freedom2surf.net>, mike@nospamthanks.org
> says...
>
>> Yo Dudes.

>
> *click*


Was that the sound of the last Englishman turning off the lights?



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  #6 (permalink)  
Old 11-15-2006, 08:49 PM
The Iceman
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Posts: n/a
Default Re: How to cancel


"cybuerke" <cybuerke@PLMgooglemail.com> wrote in message
news:ejfp1l$emf$1@news.freedom2surf.net...
>
> "Tx2" <this.is.an.inv@lid_email_address.com> wrote in message
> news:MPG.1fc5715e9fa3d85298968a@News.Individual.NE T...
>> In article <ejflov$ceu$1@news.freedom2surf.net>, mike@nospamthanks.org
>> says...
>>
>>> Yo Dudes.

>>
>> *click*

>
> Was that the sound of the last Englishman turning off the lights?


Well it couldn't have been me then - I'm Welsh!



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  #7 (permalink)  
Old 11-15-2006, 08:53 PM
The Iceman
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Posts: n/a
Default Re: How to cancel


"{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk> wrote in message
news:1sJ6h.1025$k74.635@text.news.blueyonder.co.uk ...
> Thus spaketh The Iceman:
>> Yo Dudes.
>> Here's a question for the forum.
>>
>> I have a voipcheap.co.uk account, a voipcheap.com account and a
>> SIPGate account.
>> I'd like to cancel the voipcheap.co.uk, use the voipcheap.com to make
>> calls and use the SIPGate to receive calls.
>> SIP phone on my LAN currently working fine, makes calls via
>> voipcheap.com, receives via my SIPGate number, no issues there.
>>
>> The thing is, I already know how useless voipcheap.co.uk are w.r.t.
>> customer service. Its non-existent. They don't do customer service!
>> They never reply to your emails or technical support requests, not
>> ever!
>> So how do I cancel them?
>> Just not use it for a few months and see if they cancel it themselves?
>> I have no credit left with them, so I just want shot of it.
>>
>> Regards to you all
>> The Iceman
>> Glastonbury

>
>
>
> Er, you could just not use it and forget all about it.
>


Yup, thought so... sounds blimmin' daft but there you go.
Ok thanks all.

I've sent a message to their customer services using the online form but I
s'pect they'll ignore it along with all the others!

I have this kinda theory that actually their company doesn't feature any
human beings at all, and the whole shooting match is online and automated.
Kinda like an entire company operating from cyberspace, but nobody thought
to programme in a customer-response callback in their customer services
source code.



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