After weeks of reading this forum for tips and ideas of how to start
with VOIP, I have finally decided that the SPA-300 is right for my
needs. So, now I have it in front of me, I'm looking at the manual but
I can't work out where it fits with my existing router,separate DSL
modem and cordless DECT phone.
I seem to remember reading somewhere that the ATA should sit between
the modem and the router. Can someone help please as my head is
spinning from searching manuals and support sites but it all seems so
confusing to start with.
Hana wrote:
> Hi,
>
> After weeks of reading this forum for tips and ideas of how to start
> with VOIP, I have finally decided that the SPA-300 is right for my
> needs. So, now I have it in front of me, I'm looking at the manual but
> I can't work out where it fits with my existing router,separate DSL
> modem and cordless DECT phone.
>
> I seem to remember reading somewhere that the ATA should sit between
> the modem and the router. Can someone help please as my head is
> spinning from searching manuals and support sites but it all seems so
> confusing to start with.
>
> Thanks so much, Hana
>
From my understanding (I don't own a Sipura device and have limited
knowledge of their hardware.
Internet -> Modem ---> Router ------> PC
|
|
PSTN ------------> SPA-3000 ---> DECT phone
You will need to forward the relevant ports to the Sipura device. This
layout will allow the two gateway's (landline & voip) to be used by 1
standard telephone.
It seems this device only has one ethernet port (network) so i do not
believe it could sit between the modem & router. If it had two then it
*could* but i wouldn't recommend it.
If your router supports DMZ then it could sit in there, but i cannot see
the benefit in your situation.
Hi Daviey,
Thanks for replying.
I've connected the ethernet wire to the SPA-3000 and the router.
Connected DECT phone to SPA-3000.
Have changed the IP of the SPA to the range of my network etc, the
configuration screen is up and I've done the settings to my voiptalk
account.
The one thing missing is the BT landline connection. At the moment,
that goes from the wall to the ADSL modem. If I take it away from the
modem and plug it in to the SPA-3000 , how then does the modem find the
BT phone line for its broadband connection?
I think I must be missing the concept here. ;-(
The other thing is that the configuration page that comes up in my
browser is SO complicated, I'm not sure how to tell it do do what I
want, which is:
I have 2 sets of cordless DECT phones, I want to be able to call out (
and take calls in to my VOIPtalk number) ) from one DECT phone that is
plugged into the SPA, but I also have another set of DECT phones
plugged into the same BT line in another room that has my answering
machine with it and I want to make outgoing and incoming calls on that
existing BT number..
I have a sinking feeling that this isn't going to be possible !
It happens that Hana formulated :
> Hi Daviey,
> Thanks for replying.
> I've connected the ethernet wire to the SPA-3000 and the router.
> Connected DECT phone to SPA-3000.
> Have changed the IP of the SPA to the range of my network etc, the
> configuration screen is up and I've done the settings to my voiptalk
> account.
> The one thing missing is the BT landline connection. At the moment,
> that goes from the wall to the ADSL modem. If I take it away from the
> modem and plug it in to the SPA-3000 , how then does the modem find the
> BT phone line for its broadband connection?
> I think I must be missing the concept here. ;-(
The landline connection of the SPA3K connects to your line like a
telephone.
If you have a filter on your BT socket, the SPA needs to be plugged
into the one marked phone.
If you don't have a filter (I'd be surprised) you need to get
one.....perhaps you have a filtered faceplate though...?
You may find that the cable supplied with your SPA is an RJ11 plug to
RJ11 plug. In which case, you need to replace it with an RJ11 Plug to
BT Plug......do you have an old dial-up modem lead anywhere?
Alternatively, you can get an adapter to convert one end of the
RJ11-RJ11 cable to BT.
>
> The other thing is that the configuration page that comes up in my
> browser is SO complicated, I'm not sure how to tell it do do what I
> want, which is:
It's powerful as well as confusing!
> I have 2 sets of cordless DECT phones, I want to be able to call out (
> and take calls in to my VOIPtalk number) ) from one DECT phone that is
> plugged into the SPA, but I also have another set of DECT phones
> plugged into the same BT line in another room that has my answering
> machine with it and I want to make outgoing and incoming calls on that
> existing BT number..
> I have a sinking feeling that this isn't going to be possible !
Of course it is.
Leave your other set of DECT phones where it is & plug your new one
into the phone port on your SPA. Done.
The phone port on the SPA is an RJ11 socket, so if you've bought your
SPA from a supplier that doesn't include adapters, you're gonna need
another one for this. (RJ11 Plug to BT /Socket/)
When you've got your bits & pieces plugged in, come back here for
configuration tips!
One bit that's often missed on the PSTN page - set Ring Through to Line
1 to YES & choose an appropriate delay. With this set to YES, calls
coming in on your PSTN will ring the handset connected to your SPA at
the same time as any other phones connected to the same line are
ringing (admittedly with a one second delay)
Hi Jono,
Thanks for your help. I do have a filter on that line and I had
forgotten that there are 2 sockets, one for the modem and one for a
phone. The DECT phone now connected to the SPA3K is now working. When I
use it to call my mobile, the number that shows up is the normal BT
line number, is that the way it should be? When I go to the Voiptalk
call records page, the call doesn't show up.I have connected things up
as follows:
BT landline from ADSL filter to line input on SPA3K and the DECT phone
is connected to the phone input . It does look like the call is still
being made through the BT landline and not the SPA3K or perhaps that is
the normal way.
Is it possible to use different VOIP providers with the SPA3K or can I
only use one at a time which for me at the moment is Voiptalk?
I noticed on this forum that there is an 'easy ' way to configure the
basic requirements of the SPA3K, would you know what/where that might
be?
Thanks again, it is slowly beginning the look a bit easier now.
Hana
"Hana" <shirley@miraage.com> wrote in message
news:1158708306.387050.238130@i42g2000cwa.googlegr oups.com...
> Hi Jono,
> Thanks for your help. I do have a filter on that line and I had
> forgotten that there are 2 sockets, one for the modem and one for a
> phone. The DECT phone now connected to the SPA3K is now working. When I
> use it to call my mobile, the number that shows up is the normal BT
> line number, is that the way it should be?
That depends upon the dial plan at the foot of the Line One page. What dial
plan have you got?
> When I go to the Voiptalk
> call records page,
That's because the call's gone out over your PSTN, not Voiptalk.
> the call doesn't show up.I have connected things up
> as follows:
> BT landline from ADSL filter to line input on SPA3K and the DECT phone
> is connected to the phone input . It does look like the call is still
> being made through the BT landline and not the SPA3K or perhaps that is
> the normal way.
Erm, no it's not the normal way.
>
> Is it possible to use different VOIP providers with the SPA3K or can I
> only use one at a time which for me at the moment is Voiptalk?
Well, at the moment, you're not even using Voiptalk, so let's not get ahead
of ourselves. In answer, yes, you can use multiple outgoing providers. If
you want multiple incoming providers, using the "PBX" features of Voxalot
will help.
> I noticed on this forum that there is an 'easy ' way to configure the
> basic requirements of the SPA3K, would you know what/where that might
> be?
> Well, at the moment, you're not even using Voiptalk, so let's not get ahead
> of ourselves.
I must admit I am stumped as to how to make calls from the VOIP DECT
phones. It's using the BT landline to make calls.
>
> That depends upon the dial plan at the foot of the Line One page. What dial
> plan have you got?
This is my dial plan:
([2-79]11<:@gw0>|xx.|*xx.|**xx.|<#1,:>xx.<:@gw1>|<#9,:>xx .<:@gw0>|<#9,:>*xx<:@gw0>)
>
> > I noticed on this forum that there is an 'easy ' way to configure the
> > basic requirements of the SPA3K, would you know what/where that might
> > be?
I did the wizard on the Voxilla forum, it's still the same.
I didn't expect it to be this difficult, does anyone have any ideas?
It's probably very easy 'when you know how' !!
> This is my dial plan:
> ([2-79]11<:@gw0>|xx.|*xx.|**xx.|<#1,:>xx.<:@gw1>|<#9,:>xx .<:@gw0>|<#9,:>*xx<:@gw0>)
I'm surprised no-one else has jumped in.........(I'm no expert - I use
mine with asterisk, not a provider)
> I didn't expect it to be this difficult, does anyone have any ideas?
> It's probably very easy 'when you know how' !!
The section xx. in your dial plan should send calls over your line one
Voip provider, therefore, I suspect you have something wrong with your
provider's credentials/settings.
Can you indicate all your settings on your line one tab, whilst signed
in as admin/advanced? Either that or is there somewhere you can post
the actual html page? (don't worry, the passwords won't be visible)
<jmattwood@gmail.com> wrote in message
news:1158795062.787199.321220@i42g2000cwa.googlegr oups.com...
>
> Hana wrote:
>
>> This is my dial plan:
>> ([2-79]11<:@gw0>|xx.|*xx.|**xx.|<#1,:>xx.<:@gw1>|<#9,:>xx .<:@gw0>|<#9,:>*xx<:@gw0>)
>
> I'm surprised no-one else has jumped in.........(I'm no expert - I use
> mine with asterisk, not a provider)
>
>> I didn't expect it to be this difficult, does anyone have any ideas?
>> It's probably very easy 'when you know how' !!
>
> The section xx. in your dial plan should send calls over your line one
> Voip provider, therefore, I suspect you have something wrong with your
> provider's credentials/settings.
>
> Can you indicate all your settings on your line one tab, whilst signed
> in as admin/advanced? Either that or is there somewhere you can post
> the actual html page? (don't worry, the passwords won't be visible)
>
Hi Hana
sorry Ive only got an SPA2000 and 1001 but from what I know of the 3000-
gw0 is the PSTN line. This is a US dialplan (it routes 911 to the PSTN line)
but if you try dialling #1 before the number you want to call that should
force it to go over the VOIP line ( <#1,:>xx.<:@gw1>) does this. If this
doesnt connect, check on the info page that your Line 1 Status is showing
registered. if ot then the adapter hasnt registered with your voip provider
and you wont be able to make calls via them. If you google for "UK dialplan
spa3000" or look on the voxilla forums you'll find dialplans suggested
specific to the UK.
Hana wrote:
> Hi Jono,
>
>> Well, at the moment, you're not even using Voiptalk, so let's not get ahead
>> of ourselves.
>
> I must admit I am stumped as to how to make calls from the VOIP DECT
> phones. It's using the BT landline to make calls.
>> That depends upon the dial plan at the foot of the Line One page. What dial
>> plan have you got?
>
> This is my dial plan:
> ([2-79]11<:@gw0>|xx.|*xx.|**xx.|<#1,:>xx.<:@gw1>|<#9,:>xx .<:@gw0>|<#9,:>*xx<:@gw0>)
>
>
>>> I noticed on this forum that there is an 'easy ' way to configure the
>>> basic requirements of the SPA3K, would you know what/where that might
>>> be?
>
> I did the wizard on the Voxilla forum, it's still the same.
>
> I didn't expect it to be this difficult, does anyone have any ideas?
> It's probably very easy 'when you know how' !!
>
> Thanks,
> Hana
>
It sounds like Line 1 isn't registering with Voiptalk properly. Can you
look on the Info page that comes up when you first go into the web
interface. In the Line 1 Status section look at "Registration State",
if it says "Not Registered" or "Failed" then you need to re-check the
account details you've put into the "Line 1" tab. I'm almost sure that
Voiptalk have a setup guide on their website for the Linksys adaptors,
you'd be better off using that than the Voxilla wizard.
Roger Barrett wrote:
an SPA2000 and 1001 but from what I know of the 3000-
>
> gw0 is the PSTN line. This is a US dialplan (it routes 911 to the PSTN line)
> but if you try dialling #1 before the number you want to call that should
> force it to go over the VOIP line ( <#1,:>xx.<:@gw1>) does this. If this
> doesnt connect, check on the info page that your Line 1 Status is showing
> registered. if ot then the adapter hasnt registered with your voip provider
> and you wont be able to make calls via them.
gw0 is indeed the PSTN line, however, @gw1 will force calls not over
the line one provider but over whichever provider is entered in gateway
1.
the element xx. just on its own should allow calls of any length to be
sent over the line one provider, just like your spa2000. As it's not
working for the OP, that would suggest some registration issue with his
Line One provider, as the SPA defaults to PSTN on registration failure.
> I'm surprised no-one else has jumped in.........(I'm no expert - I use
> mine with asterisk, not a provider)
>
> > I didn't expect it to be this difficult, does anyone have any ideas?
> > It's probably very easy 'when you know how' !!
>
> The section xx. in your dial plan should send calls over your line one
> Voip provider, therefore, I suspect you have something wrong with your
> provider's credentials/settings.
>
> Can you indicate all your settings on your line one tab, whilst signed
> in as admin/advanced? Either that or is there somewhere you can post
> the actual html page? (don't worry, the passwords won't be visible)
I seem to be getting nowhere with the SPA3K at the moment. I can't make
calls out from voiptalk, they go through my normal landline and when
people try to call in to my normal landline, they get just a beeping
tone so I've obviously gone very wrong somewhere. Hoping for
inspiration from you guys,
Thanks again, Hana
>> Can you indicate all your settings on your line one tab, whilst signed
>> in as admin/advanced? Either that or is there somewhere you can post
>> the actual html page? (don't worry, the passwords won't be visible)
>
> Hi there,
> I have put my config page here:
>
> http://www.miraage.com/VOIP/advanced.htm
>
> I seem to be getting nowhere with the SPA3K at the moment. I can't make
> calls out from voiptalk, they go through my normal landline and when
> people try to call in to my normal landline, they get just a beeping
> tone so I've obviously gone very wrong somewhere. Hoping for
> inspiration from you guys,
> Thanks again, Hana
This may not solve all your problems but you really should have at least
one DNS server IP number specified under the Network tab. No DNS server
means finding the IP for voiptalk.org would fail and registration could
not take place.
On 2006-09-21, Brian <bandj@o2.co.uk> wrote:
>> Thanks again, Hana
>
> This may not solve all your problems but you really should have at least
> one DNS server IP number specified under the Network tab. No DNS server
^^^^^^^
You could do without my adding to your confusion! Try System tab.
Hana wrote:
> I have put my config page here:
>
> http://www.miraage.com/VOIP/advanced.htm
>
> I seem to be getting nowhere with the SPA3K at the moment. I can't make
> calls out from voiptalk, they go through my normal landline and when
> people try to call in to my normal landline, they get just a beeping
> tone so I've obviously gone very wrong somewhere. Hoping for
> inspiration from you guys,
> Thanks again, Hana
With Voiptalk, the display name needs to be your Voiptalk ID, not
"Shirley".
"Hana" <shirley@miraage.com> wrote in message
news:1158849359.376873.214310@b28g2000cwb.googlegr oups.com...
>> I'm surprised no-one else has jumped in.........(I'm no expert - I use
>> mine with asterisk, not a provider)
>>
>> > I didn't expect it to be this difficult, does anyone have any ideas?
>> > It's probably very easy 'when you know how' !!
>>
>> The section xx. in your dial plan should send calls over your line one
>> Voip provider, therefore, I suspect you have something wrong with your
>> provider's credentials/settings.
>>
>> Can you indicate all your settings on your line one tab, whilst signed
>> in as admin/advanced? Either that or is there somewhere you can post
>> the actual html page? (don't worry, the passwords won't be visible)
>
> Hi there,
> I have put my config page here:
>
> http://www.miraage.com/VOIP/advanced.htm
>
> I seem to be getting nowhere with the SPA3K at the moment. I can't make
> calls out from voiptalk, they go through my normal landline and when
> people try to call in to my normal landline, they get just a beeping
> tone so I've obviously gone very wrong somewhere. Hoping for
> inspiration from you guys,
> Thanks again, Hana
>
Hana
the device isnt registered with voiptalk. If youve checked your username and
password then all of the other voiptalk settings look ok from what I can
see.
Is the SPA plugged into your router? If so turn on STUN enable and STUN
test enable on the SIP page. You'll also need to put in a STUN server - try
stun.sipgate.net:10000.
Hana wrote:
[snip]
>
> Hi there,
> I have put my config page here:
>
> http://www.miraage.com/VOIP/advanced.htm
>
> I seem to be getting nowhere with the SPA3K at the moment. I can't make
> calls out from voiptalk, they go through my normal landline and when
> people try to call in to my normal landline, they get just a beeping
> tone so I've obviously gone very wrong somewhere. Hoping for
> inspiration from you guys,
> Thanks again, Hana
>
The problem is you've turned DHCP off but not put any DNS server
settings in. Is there any reason for turning DHCP off?
On 2006-09-21, Roger Barrett <roger_barrett@yahoo.com> wrote:
> Hana
> the device isnt registered with voiptalk. If youve checked your username and
> password then all of the other voiptalk settings look ok from what I can
> see.
>
> Is the SPA plugged into your router? If so turn on STUN enable and STUN
> test enable on the SIP page. You'll also need to put in a STUN server - try
> stun.sipgate.net:10000.
Voiptalk have a perfectly good outbound server which she is using. There
is no harm in trying but it is doubtful that removing those settings and
simply using STUN would solve her problem.
Thanks everyone for all your help. It seems to be working now, I did
EVERYTHING you all suggested.
Two issues:
1.When I call my BT landline number, it rings twice and then goes
straight into the BT answer machine. Could this be something to do with
the SPA3K?
2. On the info page, System Status: Current Time is 1/2/2003
How do I change the time stamp?
Also, should the LED status light be on? Mine is not.
> How do I change the time stamp?
Answering my own question, I'm wading through the online manual, now on
page 34 of 87, tiem can be changed on the Regional tab.
Hana
Hana wrote:
> Thanks everyone for all your help. It seems to be working now, I did
> EVERYTHING you all suggested.
>
> Two issues:
> 1.When I call my BT landline number, it rings twice and then goes
> straight into the BT answer machine. Could this be something to do with
> the SPA3K?
When you say "it rings twice", do you hear the phone connected to line
1 ring twice, phones connected to your PSTN line ring twice, or simply
that you hear it ring in the earpiece of the phone you're calling from?
Do you mean 1571, or a device plugged in locally? If it's 1571, no,
that shouldn't be happening.
>
> 2. On the info page, System Status: Current Time is 1/2/2003
>
> How do I change the time stamp?
>
> Also, should the LED status light be on? Mine is not.
I wish I knew, I'm away from home ATM so cannot look.
> > Two issues:
> > 1.When I call my BT landline number, it rings twice and then goes
> > straight into the BT answer machine. Could this be something to do with
> > the SPA3K?
>
> When you say "it rings twice", do you hear the phone connected to line
( > 1 ring twice, phones connected to your PSTN line ring twice, or
simply
> that you hear it ring in the earpiece of the phone you're calling from?
>
> Do you mean 1571, or a device plugged in locally? If it's 1571, no,
> that shouldn't be happening.
My answering machine is a separate small unit attached to the landline
DECT phone. If I answer the phone after one or two rings it is OK. Any
more than that, then it goes straight to the answering machine which is
set at 9 rings, it worked fine before I plugged in the SPA3K.
( Re the LED light, I found the answer to that in the manual, it turns
green if the phone is in use otherwise it is off. )
So, I have Line 1 configured but I'm reading that I also need to
configure the PSTN tab with another VOIP account. I don't quite
understand that part, Line 1 is set up with VOIPTALK, do I need to set
up the PSTN line with a different VOIP provider?
Can someone explain that for me please?
I'm up to page 47 of the manual but it is quite hard to follow.
> Also, should the LED status light be on? Mine is not.
There is an LED on the side where the phone is connected. This is the
status LED and it is only on when the phone is in use.
On the side where the power is connected there is an LED for the data
link. It should be on all the time and flash on/off when there is
incoming traffic.
Hana wrote:
> Hi Jono,
>
>
> > > Two issues:
> > > 1.When I call my BT landline number, it rings twice and then goes
> > > straight into the BT answer machine. Could this be something to do with
> > > the SPA3K?
> >
> > When you say "it rings twice", do you hear the phone connected to line
> ( > 1 ring twice, phones connected to your PSTN line ring twice, or
> simply
> > that you hear it ring in the earpiece of the phone you're calling from?
> >
> > Do you mean 1571, or a device plugged in locally? If it's 1571, no,
> > that shouldn't be happening.
>
> My answering machine is a separate small unit attached to the landline
> DECT phone. If I answer the phone after one or two rings it is OK. Any
> more than that, then it goes straight to the answering machine which is
> set at 9 rings, it worked fine before I plugged in the SPA3K.
You may have the "Ring through to line 1" delay set too high........or
it could be called something like "PSTN Answer Delay".....I can't quite
remember....anyway, set it to 1 second.
Essentially, when your PSTN line is generating a ringing signal, the
SPA has to detect it, before it generates a ring on Line 1.
> So, I have Line 1 configured but I'm reading that I also need to
> configure the PSTN tab with another VOIP account. I don't quite
> understand that part, Line 1 is set up with VOIPTALK, do I need to set
> up the PSTN line with a different VOIP provider?
> Can someone explain that for me please?
You can set up another VoIP account on PSTN Line, which would allow you
to use the Voip to PSTN or PSTN to Voip gateway. It can't be used AFAIK
from the phone connected to Line 1.
You would use it to call in from away from your house, enter a PIN &
dial out again.
>
> I'm up to page 47 of the manual but it is quite hard to follow.
Jono wrote:
> Paul wrote:
>
>> The problem is you've turned DHCP off but not put any DNS server
>> settings in. Is there any reason for turning DHCP off?
>
> That might explain an issue I'm having getting gateways to work on
> mine!
>
> I turned DHCP off on mine as I was merely assigning a static IP address.
>
Yes if you're using domain names anywhere with DHCP disabled then the
ata wont be able to resolve the IP address without access to a DNS server.
> You may have the "Ring through to line 1" delay set too high........or
> it could be called something like "PSTN Answer Delay".....I can't quite
> remember....anyway, set it to 1 second.
On the PSTN tab, the PSTN ring through delay is already set at 1.
PSTN ring thru CWT delay WAS set at 3, I changed that to 1 also.
Is there anything else I can try as after 2 rings on the BT landline it
goes to a beeping tone.
> >
> > I'm up to page 47 of the manual but it is quite hard to follow.
>
> The manual I got only had 6 pages.
Paul submitted this idea :
> Jono wrote:
>> Paul wrote:
>>
>>> The problem is you've turned DHCP off but not put any DNS server
>>> settings in. Is there any reason for turning DHCP off?
>>
>> That might explain an issue I'm having getting gateways to work on
>> mine!
>>
>> I turned DHCP off on mine as I was merely assigning a static IP address.
>>
> Yes if you're using domain names anywhere with DHCP disabled then the ata
> wont be able to resolve the IP address without access to a DNS server.
Well, thank you for drawing my attention to it. I have finally got
voxalot working on mine :-)
how to connect SPA-3000 
Linear Mode
