Dexter@blueyonder.co.uk wrote:
> On 10 Sep 2005 05:59:23 -0700, "Mathew Curtis"
> <mathew.j.curtis@gmail.com> wrote:
>
>
> >I never said geo numbers are free but they are still cheaper then
> >vonage and you get free fax to email
> But geo numbers are free with Vonage or included in the monthly
> service charge .
"Residential Customers Can Get a Dedicated Fax Line for Only £5.99 Per
Month"
"Less than a separate fax line from your old phone company, a Vonage
fax line is only £5.99 per month with a one-time £5.99 activation
fee. You get 250 minutes of geographic local and national outgoing fax
service plus unlimited incoming faxes each month. Extra geographic
local and national outgoing fax minutes are only 2p per minute.
Additional charges will apply for calls with metered rates. Outgoing
international faxes are billed at our low international rates."
dont look free to me the same facilities with voipfone costs me £1.99
a month with no activation fee and cost of calls to uk geographic local
and national numbers is 1.1p per min at all times or if like i do you
have inclusive minutes they will cost just under 1p and voipfone give
you free fax to email as well
> >but you still have a unit that you have paid for that you cant use
> >thats like buying a car and then when the warrentee runs out you find
> >you are only allowed to use 3 of the wheels
> At a cost of only 29.99 it would not bother me if I got rid of Vonage
> and threw the router in the bin what's thirty quid when we are having
> to pay a fiver a gallon for fuel and nearly ten pounds for 50 grams of
> tobacco ! . Well some of us have to I am off to Belgium at the end of
> the month to re stock tobacco at 2.00 bugger paying seven quid into
> the governments and store keepers pockets in this country .
*Confused* you dont mind wasiting £30 throwing away a router but you
wont pay an extra few pund for your tobaco :-)
> >You should read again "If you cancel after the first 14 days of
> >service, you will be subject to the £23.99 termination fee."
> Is that all I hadn't seen this to be honest Mat but if that is all
> that it is why worry .
no its not a worry you can afford to just loose the money after all its
only another £23.99 (how much tobaco could you have bought so
far)£23.99+£30+ the activation fee you paid when you signed up
> >Yes exactly softphones in most cases are crap so why do vonage charge
> >users to use what is a free phone?
> But they do not make customers have a soft phone now do they and it is
> up to the customer all their charges are stated quite clearly .
Correct i was just making a point
>
> >no it referrers to anyone vonage deceide is using the phone too much
> >they claim that calls are unlimited yet their terms and conditions
> >contradict that you need to read again i think dex
> I have yet to find a company that does not have this condition that
> offers unlimited calls Mat .
as far as i am aware under uk law if somthing is to be sold as
unlimited it should be unlimited if they want to impose restrictions
then these restriction should be made clear in the terms the words
trade descriptions act springs to mind
> >You dont have to with voipfone you can set your accout to top up once
> >yoyr credit is low
> I have nothing against Voipfone Mat apart from the fact that the call
> back service is still not working half the time for me but I still
> prefer the way Vonage works regarding payments etc even it they do
> cost a few quid more than anyone else .
I have no problem with vonage either dex i just think people are to
easly sucked in with the way vonages website and advertising is
misleading people should be informed of extra charges and limitations
at the point of sale for example your adaptor is locked to us and you
cant use it with another provider, set up fees, cancelation fees, usage
limitations and so on you only find this information once you start
digging
i am not having a pop at you dex nor do i care if you choose to use
vonage we all have the right to use any provider we wish or any
provider we feel best suites our needs what i am saying is that if you
are going to post information to a group that many people find a usfull
source of information you should at least post what is know to be fact
not fiction
Mat