keytone not recognised by the remote system (from voip.co.uk)

Hi,

I just had this wierd issue. I am trying to get into a conference call,
where I need to dial 123456# to enter in the conference. None of the digit
where recognised by the conferencing system.

I have a SNOM 300
DTMF Payload Type: 101

Any ideas ?

Thanks

JM

"Mr JM" <jmp@is.com> wrote in message
news:jbudnZeDssY72dnanZ2dnUVZ8q-rnZ2d@pipex.net...
> Hi,
>
> I just had this wierd issue. I am trying to get into a conference call,
> where I need to dial 123456# to enter in the conference. None of the
> digit where recognised by the conferencing system.
>
> I have a SNOM 300
> DTMF Payload Type: 101
>
> Any ideas ?
>
> Thanks
>
> JM


Does end to end DTMF work on other calls?
I don't know what payload 101 means but usually
you need in-band signaling with a sturdy CODEC
like A-law/U-law.

--
Graham

%Profound_observation%

Mr JM wrote:
> Hi,
>
> I just had this wierd issue. I am trying to get into a conference call,
> where I need to dial 123456# to enter in the conference. None of the
> digit where recognised by the conferencing system.
>
> I have a SNOM 300
> DTMF Payload Type: 101
>
> Any ideas ?

I have had strange things going on with automated systems in the past.
With my Draytek the "in band" setting is never recognised but "SIP INFO
(cisco format)" setting works on pretty much everything 99% of the time.

HTH
Pete
--
http://gymratz.co.uk - Fitness & Gym Equipment/nutrition specialists.
http://www.water-rower.co.uk - The ultimate rowing simulator.
http://www.BBE-Boxing-Equipment.co.uk - New Boxing Equipment site.
http://www.commercial-gym-equipment.co.uk - Commercial Gym Equipment.

well, the SNOM 300 always was setup this way, and I never had any issues...



"Pet - www.GymRatZ.co.uk" <0845-86-86-888@Cheapest-Prices.ever> wrote in
message news:fi1t80$jjo$1@registered.motzarella.org...
> Mr JM wrote:
>> Hi,
>>
>> I just had this wierd issue. I am trying to get into a conference call,
>> where I need to dial 123456# to enter in the conference. None of the
>> digit where recognised by the conferencing system.
>>
>> I have a SNOM 300
>> DTMF Payload Type: 101
>>
>> Any ideas ?
>
> I have had strange things going on with automated systems in the past.
> With my Draytek the "in band" setting is never recognised but "SIP INFO
> (cisco format)" setting works on pretty much everything 99% of the time.
>
> HTH
> Pete
> --
> http://gymratz.co.uk - Fitness & Gym Equipment/nutrition specialists.
> http://www.water-rower.co.uk - The ultimate rowing simulator.
> http://www.BBE-Boxing-Equipment.co.uk - New Boxing Equipment site.
> http://www.commercial-gym-equipment.co.uk - Commercial Gym Equipment.

Ok, fixed (Thanks to Chris again...)

Need to set DTMF SIP info to OFF

Good to know...

JM

"Mr JM" <jmp@is.com> wrote in message
news:BO6dnd72-LLZGdnaRVnygwA@pipex.net...
> well, the SNOM 300 always was setup this way, and I never had any
> issues...
>
>
>
> "Pet - www.GymRatZ.co.uk" <0845-86-86-888@Cheapest-Prices.ever> wrote in
> message news:fi1t80$jjo$1@registered.motzarella.org...
>> Mr JM wrote:
>>> Hi,
>>>
>>> I just had this wierd issue. I am trying to get into a conference call,
>>> where I need to dial 123456# to enter in the conference. None of the
>>> digit where recognised by the conferencing system.
>>>
>>> I have a SNOM 300
>>> DTMF Payload Type: 101
>>>
>>> Any ideas ?
>>
>> I have had strange things going on with automated systems in the past.
>> With my Draytek the "in band" setting is never recognised but "SIP INFO
>> (cisco format)" setting works on pretty much everything 99% of the time.
>>
>> HTH
>> Pete
>> --
>> http://gymratz.co.uk - Fitness & Gym Equipment/nutrition specialists.
>> http://www.water-rower.co.uk - The ultimate rowing simulator.
>> http://www.BBE-Boxing-Equipment.co.uk - New Boxing Equipment site.
>> http://www.commercial-gym-equipment.co.uk - Commercial Gym Equipment.
>