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  #1 (permalink)  
Old 06-03-2008, 03:36 PM
Al
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Default Pirelli DP- L10 Status

Any experts on this model here?

I have one that registers to a WLAN no problem at all whether it be
Open/WEP/WPA with ease
It has been tested on several different WLANS all with same result.

No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
meter on right sidebar.
SIP Status also shows no valid SIP logon.
Several different SIP accounts have been tried with various providers.

Any ideas anyone or is it a duffer?

Regards

Alastair



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  #2 (permalink)  
Old 06-03-2008, 04:10 PM
Iain
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Default Re: Pirelli DP- L10 Status

Al wrote:
> Any experts on this model here?
>
> I have one that registers to a WLAN no problem at all whether it be
> Open/WEP/WPA with ease
> It has been tested on several different WLANS all with same result.
>
> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
> meter on right sidebar.
> SIP Status also shows no valid SIP logon.
> Several different SIP accounts have been tried with various providers.
>
> Any ideas anyone or is it a duffer?


Sounds to me as if it is something wrong with how the NAT traversal is
set up. What are you using?

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  #3 (permalink)  
Old 06-03-2008, 06:19 PM
Al
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Default Re: Pirelli DP- L10 Status


"Iain" <no-one@hairydog.co.uk> wrote in message
news:1212509458.11020.1@proxy01.news.clara.net...
> Al wrote:
>> Any experts on this model here?
>>
>> I have one that registers to a WLAN no problem at all whether it be
>> Open/WEP/WPA with ease
>> It has been tested on several different WLANS all with same result.
>>
>> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
>> meter on right sidebar.
>> SIP Status also shows no valid SIP logon.
>> Several different SIP accounts have been tried with various providers.
>>
>> Any ideas anyone or is it a duffer?

>
> Sounds to me as if it is something wrong with how the NAT traversal is set
> up. What are you using?


Thanks for input.

That was my first thought but wouldn't account foir the fact that another
handset of a friends works fine and this one doesn't show VoIP Unregistered

Has been tried on a few setups just in case.

Alastair



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  #4 (permalink)  
Old 06-03-2008, 06:46 PM
cybuerke
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Posts: n/a
Default Re: Pirelli DP- L10 Status


"Al" <ardl02029@blueyonder.co.uk> wrote in message
news:Pxd1k.83906$_c7.83846@newsfe16.ams2...
> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
> meter on right sidebar.
> SIP Status also shows no valid SIP logon.
> Several different SIP accounts have been tried with various providers.
>
> Any ideas anyone or is it a duffer?
>
> Regards
>
> Alastair




Assuming that you have a WLAN option ticked in your Preferred network? You
say there is a signal meter, but no 'W' ?

You wouldn't have missed out one of the Sip settings perhaps?

I have mine logged in to Voxalot, and just to run through the settings:

Username: xxxxxxx
Password: password
Auth name: xxxxxx
Display Name: Joe Bloggs III
Domain name: eu.voxalot.com
Local port: 5062
Proxy server: eu.voxalot.com
Proxy port: 5060
Register server: eu.voxalot.com
Register port: 5060
Register period:3600
Outbound server: eu.voxalot.com
Outbound port: 5060
RTP audio port: 9000
RTP packet period: 20
Preferred codec: G711u

Apologies if this appears a little like 'Janet and John go Shopping with
Mummy' but I've found it's nearly always something bum kickingly simple
that's been overlooked.




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  #5 (permalink)  
Old 06-03-2008, 07:09 PM
Al
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Default Re: Pirelli DP- L10 Status


"cybuerke" <cybuerke@PLMgmail.com> wrote in message
news:g243k9$no8$1@energise.enta.net...
>
> "Al" <ardl02029@blueyonder.co.uk> wrote in message
> news:Pxd1k.83906$_c7.83846@newsfe16.ams2...
>> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
>> meter on right sidebar.
>> SIP Status also shows no valid SIP logon.
>> Several different SIP accounts have been tried with various providers.
>>
>> Any ideas anyone or is it a duffer?
>>
>> Regards
>>
>> Alastair

>
>
>
> Assuming that you have a WLAN option ticked in your Preferred network? You
> say there is a signal meter, but no 'W' ?
>
> You wouldn't have missed out one of the Sip settings perhaps?
>
> I have mine logged in to Voxalot, and just to run through the settings:
>
> Username: xxxxxxx
> Password: password
> Auth name: xxxxxx
> Display Name: Joe Bloggs III
> Domain name: eu.voxalot.com
> Local port: 5062
> Proxy server: eu.voxalot.com
> Proxy port: 5060
> Register server: eu.voxalot.com
> Register port: 5060
> Register period:3600
> Outbound server: eu.voxalot.com
> Outbound port: 5060
> RTP audio port: 9000
> RTP packet period: 20
> Preferred codec: G711u
>
> Apologies if this appears a little like 'Janet and John go Shopping with
> Mummy' but I've found it's nearly always something bum kickingly simple
> that's been overlooked.
>
>
>

No worries about the Janet & John lol.
I have written enough myself for people and the thought is appreciated.

I have run througfh the checklists but I have tried it with 3 alternate
ITSP's and a Welltech 6200GS SIP IPPBX
Alos we have have another one of a neighbours running fine on all settings
and config.
Seems I do have a duffer and have applied for an RMA form from seller.

I have no NAT traversal problems locally as the WAN/LAN is opened up as SIP
aware.

Slightly baffled as to why he VoIP Unregistered doesn't appear and think
that is the giveaway that all is not well.




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  #6 (permalink)  
Old 06-03-2008, 07:40 PM
News Reader
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Posts: n/a
Default Re: Pirelli DP- L10 Status


"Al" <ardl02029@blueyonder.co.uk> wrote in message
news:Pxd1k.83906$_c7.83846@newsfe16.ams2...
> Any experts on this model here?
>
> I have one that registers to a WLAN no problem at all whether it be
> Open/WEP/WPA with ease
> It has been tested on several different WLANS all with same result.
>
> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
> meter on right sidebar.
> SIP Status also shows no valid SIP logon.
> Several different SIP accounts have been tried with various providers.
>
> Any ideas anyone or is it a duffer?
>
> Regards
>
> Alastair
>



Hi,


If you have done the modular swap out fault testing (i.e. tried another
known good unit and that works in the same network [as the sole operating
unit] and your other unit [the handset in question] does not work whilst
confirmed identically configured) = yes! - lol - no surprise here - it is
faulty :) lol.

Very unlikely to be anything you can do to get it running - and as a "new"
item purchase it should be replaced free of charge rather than your having
to potentially at best settle for a unit that you have managed to somehow
coax into life (e.g. firmware flash or factory reset and reconfigure, etc.).

Short version = (assuming / if [and it sounds like you have]) you have
tested and proven the unit faulty; send it back and get them to send you a
working / correct unit :) .


Best wishes,




News Reader




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  #7 (permalink)  
Old 06-03-2008, 11:45 PM
Iain
Guest
 
Posts: n/a
Default Re: Pirelli DP- L10 Status

Al wrote:

> That was my first thought but wouldn't account foir the fact that another
> handset of a friends works fine and this one doesn't show VoIP Unregistered


I'd not bet on it. There are loads of SIP settings. Only one has to be
wrong...

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  #8 (permalink)  
Old 06-04-2008, 01:50 AM
Al
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Posts: n/a
Default Re: Pirelli DP- L10 Status


"News Reader" <no@email.invalid> wrote in message
news:U6h1k.64629$%B6.24154@newsfe13.ams2...
>
> "Al" <ardl02029@blueyonder.co.uk> wrote in message
> news:Pxd1k.83906$_c7.83846@newsfe16.ams2...
>> Any experts on this model here?
>>
>> I have one that registers to a WLAN no problem at all whether it be
>> Open/WEP/WPA with ease
>> It has been tested on several different WLANS all with same result.
>>
>> No VoIP Unregistered, VoIP Registered or W under the WLAN signal strength
>> meter on right sidebar.
>> SIP Status also shows no valid SIP logon.
>> Several different SIP accounts have been tried with various providers.
>>
>> Any ideas anyone or is it a duffer?
>>
>> Regards
>>
>> Alastair
>>

>
>
> Hi,
>
>
> If you have done the modular swap out fault testing (i.e. tried another
> known good unit and that works in the same network [as the sole operating
> unit] and your other unit [the handset in question] does not work whilst
> confirmed identically configured) = yes! - lol - no surprise here - it is
> faulty :) lol.
>
> Very unlikely to be anything you can do to get it running - and as a "new"
> item purchase it should be replaced free of charge rather than your having
> to potentially at best settle for a unit that you have managed to somehow
> coax into life (e.g. firmware flash or factory reset and reconfigure,
> etc.).
>
> Short version = (assuming / if [and it sounds like you have]) you have
> tested and proven the unit faulty; send it back and get them to send you a
> working / correct unit :) .
>
>
> Best wishes,
>
>
>
>
> News Reader
>
>
>

Yes I have take logical steps.
I have done all but re flash unit and I am not going to do that on this.
Will send it back.

Thanks to all who contributed to this.

Alastair



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