Porting a landline number to a VoIP provider - with a twist!

Hi,

I have tons of landlines managed by Company 'A', who have 'taken them
over' from BT and do Carrier Preselect etc. for us.

I want to port one number to a VoIP provider - Company 'B'.

B has sent me a form to authorise the porting - the form requires the BT
account number for the line - which it doesn't have as far as *we* are
concerned.

I have spoken to 'Sales' at A and they say they will have to release the
line back to BT and we *may* be locked into a 12 month contract with BT
before we can port it out again!?

I have spoken to a techie at A who has found the BT account number they
have for the line as they have to still rent it from BT on our behalf.

I am trying to bang A and B's heads together on this to arrange a direct
port between them, but they seem to not have done this before (ie: port
a number that is no longer with BT) - so does anyone hereabouts have
experience of porting to a VoIP provider when then line's already with a
non-BT service provider?

I can see that the form could be filled in by the line's current
'keepers' (A), but is that likely to work - neither A nor B can give me
a straight answer to that one rather than 'well we can give it a go and
see what happens'.

Thanks.

hi Linker,

I don't understand your question. what you said is a basic function
for an FXO gateway. please have a look at
http://www.telecomchinasourcing.com/...article&sid=17
.. the first diagram is as same as what you will deploy.

The authentication method could be many kind. in you case, I think the
voip provider need the BT line's phonenumber. you could just configure
it into your gateway. when the BT line recieve calls from PSTN, it can
start a voip calls with your BT line's number. The Shang308 can do it.
Is that what you want?

Hawk


Linker3000
> Hi,
>
> I have tons of landlines managed by Company 'A', who have 'taken them
> over' from BT and do Carrier Preselect etc. for us.
>
> I want to port one number to a VoIP provider - Company 'B'.
>
> B has sent me a form to authorise the porting - the form requires the BT
> account number for the line - which it doesn't have as far as *we* are
> concerned.
>
> I have spoken to 'Sales' at A and they say they will have to release the
> line back to BT and we *may* be locked into a 12 month contract with BT
> before we can port it out again!?
>
> I have spoken to a techie at A who has found the BT account number they
> have for the line as they have to still rent it from BT on our behalf.
>
> I am trying to bang A and B's heads together on this to arrange a direct
> port between them, but they seem to not have done this before (ie: port
> a number that is no longer with BT) - so does anyone hereabouts have
> experience of porting to a VoIP provider when then line's already with a
> non-BT service provider?
>
> I can see that the form could be filled in by the line's current
> 'keepers' (A), but is that likely to work - neither A nor B can give me
> a straight answer to that one rather than 'well we can give it a go and
> see what happens'.
>
> Thanks.

Linker3000 explained :
> Hi,
>
> I have tons of landlines managed by Company 'A', who have 'taken them over'
> from BT and do Carrier Preselect etc. for us.
>
> I want to port one number to a VoIP provider - Company 'B'.
>
> B has sent me a form to authorise the porting - the form requires the BT
> account number for the line - which it doesn't have as far as *we* are
> concerned.
>
> I have spoken to 'Sales' at A and they say they will have to release the line
> back to BT and we *may* be locked into a 12 month contract with BT before we
> can port it out again!?

Because Company 'B' do not have a porting agreement with Company 'A'

> I have spoken to a techie at A who has found the BT account number they have
> for the line as they have to still rent it from BT on our behalf.

This will not help - the account number at BT is a Wholesale/Openreach
account number - you need to quote an account number with BT Retail

> I am trying to bang A and B's heads together on this to arrange a direct port
> between them, but they seem to not have done this before (ie: port a number
> that is no longer with BT) - so does anyone hereabouts have experience of
> porting to a VoIP provider when then line's already with a non-BT service
> provider?

Only that I fell at the same hurdles as you.

> I can see that the form could be filled in by the line's current 'keepers'
> (A), but is that likely to work - neither A nor B can give me a straight
> answer to that one rather than 'well we can give it a go and see what
> happens'.

In theory it should work. Clearly it is technically possible. In
practise it seems not to be, without both parties having a valid
porting agreement.

You might have to bite the bullet if it's important to do - the most it
will cost is £70 plus a bit of line rental (which you'll be paying
anyway). Make sure you ask BT to take it over as a Residential line.
<http://www.serviceview.bt.com/list/public/current/Exch_Lines_boo/0002_d0e63.htm#0002-d0e63>

BTW, which compnay is Company 'B'?

Jono wrote:
> Linker3000 explained :
>> Hi,
>>
>> I have tons of landlines managed by Company 'A', who have 'taken them
>> over' from BT and do Carrier Preselect etc. for us.
>>
>> I want to port one number to a VoIP provider - Company 'B'.
>>
>> B has sent me a form to authorise the porting - the form requires the
>> BT account number for the line - which it doesn't have as far as *we*
>> are concerned.
>>
>> I have spoken to 'Sales' at A and they say they will have to release
>> the line back to BT and we *may* be locked into a 12 month contract
>> with BT before we can port it out again!?
>
> Because Company 'B' do not have a porting agreement with Company 'A'
>
>> I have spoken to a techie at A who has found the BT account number
>> they have for the line as they have to still rent it from BT on our
>> behalf.
>
> This will not help - the account number at BT is a Wholesale/Openreach
> account number - you need to quote an account number with BT Retail
>
>> I am trying to bang A and B's heads together on this to arrange a
>> direct port between them, but they seem to not have done this before
>> (ie: port a number that is no longer with BT) - so does anyone
>> hereabouts have experience of porting to a VoIP provider when then
>> line's already with a non-BT service provider?
>
> Only that I fell at the same hurdles as you.
>
>> I can see that the form could be filled in by the line's current
>> 'keepers' (A), but is that likely to work - neither A nor B can give
>> me a straight answer to that one rather than 'well we can give it a go
>> and see what happens'.
>
> In theory it should work. Clearly it is technically possible. In
> practise it seems not to be, without both parties having a valid porting
> agreement.
>

Well, this seems to vary. We have in the past, managed to port numbers
off BTWholesale resellers, but it is tricky to find the right account
number.

- because, the porting agreement is with VoIP provider and BT Openreach,
and BT Retail is as much of an OpenReach customer as anyone else is.

cheers
peter

hi

> Well, this seems to vary. We have in the past, managed to port numbers
> off BTWholesale resellers, but it is tricky to find the right account
> number.

Just to confirm, we've ported off unicom, adept and onebill thus far.

cheers
peter

On Tue, 14 Aug 2007 23:16:31 -0700, "Telecomchinasourcing.com"
<voipchinasourcing@gmail.com> mused:

>hi Linker,
>
>I don't understand your question. what you said is a basic function
>for an FXO gateway. please have a look at
>http://www.wesellshite.com/noknowled...?name=somecrap
>. the first diagram is as same as what you will deploy.
>
>The authentication method could be many kind. in you case, I think the
>voip provider need the BT line's phonenumber. you could just configure
>it into your gateway. when the BT line recieve calls from PSTN, it can
>start a voip calls with your BT line's number. The Shang308 can do it.
>Is that what you want?
>
Get bent spammer.
--
Regards,
Stuart.

Peter Gradwell explained :
> hi
>
>> Well, this seems to vary. We have in the past, managed to port numbers off
>> BTWholesale resellers, but it is tricky to find the right account number.
>
> Just to confirm, we've ported off unicom, adept and onebill thus far.
>

Hi Peter,

It was your Jamie that I was attempting a port with.

I was able to provide him with the Wholesale/Openreach SP Onebill
account number.

Can you ellaborate on the account number? What format does it take? Is
there a way of experimenting/testing the water now you've succeeded?

Jono wrote:
> Peter Gradwell explained :
>> hi
>>
>>> Well, this seems to vary. We have in the past, managed to port
>>> numbers off BTWholesale resellers, but it is tricky to find the right
>>> account number.
>>
>> Just to confirm, we've ported off unicom, adept and onebill thus far.
>>
>
> Hi Peter,
>
> It was your Jamie that I was attempting a port with.
>
> I was able to provide him with the Wholesale/Openreach SP Onebill
> account number.
>
> Can you ellaborate on the account number? What format does it take? Is
> there a way of experimenting/testing the water now you've succeeded?
>

well, we can put your port through.

can you email me the ticket/reference for the porting request at our end?

cheers
peter

Peter Gradwell wrote:
> hi
>
>> Well, this seems to vary. We have in the past, managed to port numbers
>> off BTWholesale resellers, but it is tricky to find the right account
>> number.
>
> Just to confirm, we've ported off unicom, adept and onebill thus far.
>
> cheers
> peter

Thanks, Peter, I will see how I can progress this.

Sorry to hear you are having so much trouble - i have a company in the
industry and i mself have been messed about the same way so i know how it
feels - frustrating does not cover it - anyway the truth is you are right
they are wrong and they are being their normal dumb arsy selves - keep
nagging and you will get the right answer in the end. Lets face it, its not
rocket science is it.

Alex



"Linker3000" <linker3000@google-mailnohyphen.com> wrote in message
news:46c250b2$0$21103$da0feed9@news.zen.co.uk...
> Hi,
>
> I have tons of landlines managed by Company 'A', who have 'taken them
> over' from BT and do Carrier Preselect etc. for us.
>
> I want to port one number to a VoIP provider - Company 'B'.
>
> B has sent me a form to authorise the porting - the form requires the BT
> account number for the line - which it doesn't have as far as *we* are
> concerned.
>
> I have spoken to 'Sales' at A and they say they will have to release the
> line back to BT and we *may* be locked into a 12 month contract with BT
> before we can port it out again!?
>
> I have spoken to a techie at A who has found the BT account number they
> have for the line as they have to still rent it from BT on our behalf.
>
> I am trying to bang A and B's heads together on this to arrange a direct
> port between them, but they seem to not have done this before (ie: port a
> number that is no longer with BT) - so does anyone hereabouts have
> experience of porting to a VoIP provider when then line's already with a
> non-BT service provider?
>
> I can see that the form could be filled in by the line's current 'keepers'
> (A), but is that likely to work - neither A nor B can give me a straight
> answer to that one rather than 'well we can give it a go and see what
> happens'.
>
> Thanks.

Peter Gradwell wrote:
> hi
>
>> Well, this seems to vary. We have in the past, managed to port numbers
>> off BTWholesale resellers, but it is tricky to find the right account
>> number.
>
> Just to confirm, we've ported off unicom, adept and onebill thus far.
>
And Southern Communications Ltd. :-)