"Hana" <shirley@miraage.com> wrote in message
news:1159051406.044112.147050@m7g2000cwm.googlegro ups.com...
> Hi,
> I've just set up my SPA3K which is now working OK apart from one thing.
>
> When someone calls my BT landline, the phone rings twice and then
> starts beeping so no one can get through.
>
> Does anyone have any ideas on how to fix this?
>
> Thanks,
> Hana
>
I think you'll find your problems may lie in the section of the PSTN tab
entitled "PSTN-To-VoIP Gateway Setup"
I believe your SPA is answering the line and expecting to hear the PIN you
have set up in the above section.
Try setting authentication under "PSTN-To-VoIP Gateway Setup" to none and
retest.
>
> I think you'll find your problems may lie in the section of the PSTN tab
> entitled "PSTN-To-VoIP Gateway Setup"
>
> I believe your SPA is answering the line and expecting to hear the PIN you
> have set up in the above section.
>
> Try setting authentication under "PSTN-To-VoIP Gateway Setup" to none and
> retest.
Thanks for your help,I tried that and it doesn't help.
Could it be anything to do with PSTN Caller Default DP?( set at 1)
The landline rings twice then beeps on the landline handset, the phone
calling it just gets a dead dial tone. Very frustrating.
>
> I presume if the power is turned off to the spa, everything (WRT the
>> PSTN) works as expected?
Everything is OK when the power to the SPA is off.
> Have you tried diabling the PSTN-To-VoIP Gateway?
Haven't done this
>>I'm not clear who's ringing who....?
It's anyone who tries to call my landline, from another landline or
from my mobile.
>You've made some changes since you posted your config @
><http://www.miraage.com/VOIP/advanced.htm>
>>Have you got a "new" copy we can look at?
I've posted an up to date copy.
>On my PSTN page, I have:
>International Control
>FXO Port Impedance: 370+620||310nF
>You have it set to 600........
I've tried all these things and it seems to be OK now, I'll try it
again tomorrow and let you know if it really works.
Also, I have a geographical number for my voiptalk account. Does this
need to be set up for the SPA3K? I've tried calling that number and
nothing happens so I must have to set it up somewhere.
"Hana" <shirley@miraage.com> wrote in message
news:1159138873.565050.229410@i3g2000cwc.googlegro ups.com...
> Also, I have a geographical number for my voiptalk account. Does this
> need to be set up for the SPA3K? I've tried calling that number and
> nothing happens so I must have to set it up somewhere.
OMG, I thought we'd got the VoIP bit working already!....!*!.!
I'll have a look at your config.......come on every one!
"Hana" <shirley@miraage.com> wrote in message
news:1159138873.565050.229410@i3g2000cwc.googlegro ups.com...
>>You've made some changes since you posted your config @
>><http://www.miraage.com/VOIP/advanced.htm>
>
>>>Have you got a "new" copy we can look at?
>
> I've posted an up to date copy.
How did you "save" the pages?
Whwnever I try to save mine, I have a huge area of blank picture at the top
of the page......as did your previous copy.
"Hana" <shirley@miraage.com> wrote in message
news:1159138873.565050.229410@i3g2000cwc.googlegro ups.com...
> Also, I have a geographical number for my voiptalk account. Does this
> need to be set up for the SPA3K? I've tried calling that number and
> nothing happens so I must have to set it up somewhere.
>
> Also, I have a geographical number for my voiptalk account. Does this
> need to be set up for the SPA3K? I've tried calling that number and
> nothing happens so I must have to set it up somewhere.
If your ATA is registered with VoIPtalk anyone dialling the geographical
number will automatically be connected to Line 1. Registration is the
essential condition for your ATA to be located and contacted on that
number. You do not have to set up anything else. Your VoIPtalk account
is set up with the geographical number pointing to your VoIPtalk ID. I
trust you have not altered that.
But your ATA is not registered with VoIPtalk so it is impossible for you
to receive calls. It could be DNS lookups are failing. We can check by
trying this:
Under the User 1 tab put
600@24.196.79.152 in Speed Dial 4. Dial 4#. If it works (you will
hear a message about an echo test) it means the ATA can find your router
(the gateway). If it fails your gateway is not 191.168.11.1.
Now type
600@voxalot.com in Speed Dial 5. Dial 5#. If this fails but the first
test succeeded it implies your DNS server is not 191.168.11.1 as
recorded under Info.
On 2006-09-25, Jono <jono@NoThanksNeverBlueYonder.com> wrote:
> "Brian" <bandj@o2.co.uk> wrote in message
> news:ef8k02$mtt$1$8300dec7@news.demon.co.uk...
>
>>
>> But your ATA is not registered with VoIPtalk so it is impossible for you
>> to receive calls. It could be DNS lookups are failing.
>
> I think it would help the OP's cause to put their ISPs DNS servers addresses
> in the relevant boxes on the System tab.
>
> I know, it made a massive difference in me actually being able to use
> voxalot!
I gave that advice in the other thread Hana initiated and was going to
get round to it again. If I were her I would set DHCP to 'no' and do as
you suggest. Setting DHCP involves doing things on the router so manual
configuration cuts out having to deal with that. Once she has the VoIP
side sorted she could think of configuring DHCP if she wants to.
>>
>> I know, it made a massive difference in me actually being able to use
>> voxalot!
>
> I gave that advice in the other thread Hana initiated and was going to
> get round to it again.
I can now call my geographical number ! I can also dial all the 9**
info numbers.
The final problem ( I hope) is related to my original problem of the BT
landline only ringing twice before it goes to a dead tone.
At the moment, if someone calls the BT landline number it will ring 9
times before it goes to the separate answering machine (which is the
way the answer machine it set up), BUT no messages can be left on the
answer machine, it just goes into a dead tone again.
The other problem is that when the BT landline is called, all the VOIP
DECT phones also ring, how can I stop that ?
I must admit to finding it quite hard to get this VOIP stuff all set up
and I seem to have more problems than most in this group so my hat is
off to you all for being able to work it all out as easily as you do.
It happens that Hana formulated :
> Well, I think I'm getting there.
>
> I can now call my geographical number ! I can also dial all the 9**
> info numbers.
Whoohoo.
> The final problem ( I hope) is related to my original problem of the BT
> landline only ringing twice before it goes to a dead tone.
>
> At the moment, if someone calls the BT landline number it will ring 9
> times before it goes to the separate answering machine (which is the
> way the answer machine it set up), BUT no messages can be left on the
> answer machine, it just goes into a dead tone again.
It sounds like the SPA is answering the line before the answerphone
kicks in.....
> The other problem is that when the BT landline is called, all the VOIP
> DECT phones also ring, how can I stop that ?
Simply turn off "Ring through to line 1" on the PSTN tab.
> > At the moment, if someone calls the BT landline number it will ring 9
> > times before it goes to the separate answering machine (which is the
> > way the answer machine it set up), BUT no messages can be left on the
> > answer machine, it just goes into a dead tone again.
>
> It sounds like the SPA is answering the line before the answerphone
> kicks in.....
How can I change this please?
>
> > The other problem is that when the BT landline is called, all the VOIP
> > DECT phones also ring, how can I stop that ?
>
> Simply turn off "Ring through to line 1" on the PSTN tab.
Hana submitted this idea :
> Hi again,
>
>
>>> At the moment, if someone calls the BT landline number it will ring 9
>>> times before it goes to the separate answering machine (which is the
>>> way the answer machine it set up), BUT no messages can be left on the
>>> answer machine, it just goes into a dead tone again.
>>
>> It sounds like the SPA is answering the line before the answerphone
>> kicks in.....
>
> How can I change this please?
......... try disabling the PSTN-to-VoIP gateway (haven't you done that
already?); make sure the PSTN answer delay is set to 60; ensure Off
Hook While Calling VoIP is set to no.
>>
>>> The other problem is that when the BT landline is called, all the VOIP
>>> DECT phones also ring, how can I stop that ?
>>
>> Simply turn off "Ring through to line 1" on the PSTN tab.
>
> That was easy, thanks! ;-)
> Hi Jono,
>
> PERFECT!!
>
> EVERYTHING is working , thanks so much for all your help.
>
> So, now that we've cracked the basics, what sort of 'fancy' stuff can
> we do, for example, what can you do with the User 1 and the PSTN user
> tabs?
>
> Thanks again, you are all brilliant !
If you have a free evening or two the Sipura forum at www.voxilla.com is
worth mining. But there are a couple of changes to your configuration
you could make now.
Caller ID Method should be something more suitable for the UK. Also, you
could dispense with the STUN entries. The Outbound Proxy setting is
sufficient to handle NAT issues so they are redundant.
> >
> > EVERYTHING is working , thanks so much for all your help.
> >
Actually, I might be getting a little over excited here as I've just
noticed on PSTN line status that Registration state is 'not
registered'. Is this OK?
PSTN pass through 
Linear Mode
