Re: Email from VoIP.co.uk today:

Jono wrote:

> Anyone else get this and "tested"?
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Dear Jono,
>
> VoIP.co.uk will soon be upgrading its voice systems with new software.
> This upgrade allows us to offer a service which has greater
> availability and ultimately new features.
>
> In preparation of this release we would like to invite interested
> parties to connect to our beta platform to trial it, and provide us
> with any feedback or comments.
>
> Please note that this email contains technical information and should
> the reader not be comfortable making these changes to their device
> then please disregard this message.
>
> To connect to the beta platform please reconfigure your VoIP device to
> use the following settings:
>
> beta.voip.co.uk UDP port 5060 for registrar, proxy and outbound proxy
> SIP usernames / passwords remain unchanged.
>
> Current caveats of the beta suite are as follows:
>
> - Calls are not supported between proxy.voip.co.uk and
> beta.voip.co.uk. - 999/112 is not supported
> - Directory Enquiries and other short dialled numbers are not
> supported.
>
> Calls to the PSTN and Voicemail are however operational.
>
> Any incoming DDIs that have at least one SIP account target
> registered on the beta platform will be sent via the beta plaform
> rather than proxy.voip.co.uk. Please be aware of this if you
> register on both platforms.
>
> Please note we cannot guarantee the availability of the beta platform.
>
> Customers connecting to beta.voip.co.uk who wish to report an issue
> are requested to email <beta@voip.co.uk>. We will read all the
> incoming emails but cannot guarantee a reply.
>
> Kind regards,

Made the changes to my PAP2T - hove yet to notice anything untoward

Mick

--

>
> Made the changes to my PAP2T - hove yet to notice anything untoward
>
> Mick
>
> --
>
is your voicemail working? Mine isnt.

"Roger" <roger_barrett@yahoo.com> wrote in message
news:JqadnUXVhcwLyJ_anZ2dnUVZ8seinZ2d@bt.com...
>>
>> Made the changes to my PAP2T - hove yet to notice anything untoward
>>
>> Mick
>>
>> --
>>
> is your voicemail working? Mine isnt.

Nope. 'Voicemail configuration not found' in beta.voip but works OK in
proxy.voip

Roger wrote:

> >
> > Made the changes to my PAP2T - hove yet to notice anything untoward
> >
> > Mick
> >
> > --
> is your voicemail working? Mine isnt.

You're right - voicemail is not cutting in if phone goes unanswered.

We also had an incoming call disconnected after 3 mins without warning

Mick

--

"Michael" <kj@nvb.com> wrote in message
news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
> Roger wrote:
>
>> >
>> > Made the changes to my PAP2T - hove yet to notice anything untoward
>> >
>> > Mick
>> >
>> > --
>> is your voicemail working? Mine isnt.
>
> You're right - voicemail is not cutting in if phone goes unanswered.
>
> We also had an incoming call disconnected after 3 mins without warning
>
> Mick
>
> --
>
voicemail isnt cutting in and you cant dial 121 - only works by dialling the
0845 number. I've reported it to the beta team.

Roger wrote:

>
> "Michael" <kj@nvb.com> wrote in message
> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
> > Roger wrote:
> >
> > > >
> >>> Made the changes to my PAP2T - hove yet to notice anything
> untoward
> > > >
> >>> Mick
> > > >
> >>> --
> > > is your voicemail working? Mine isnt.
> >
> > You're right - voicemail is not cutting in if phone goes
> > unanswered.
> >
> > We also had an incoming call disconnected after 3 mins without
> > warning
> >
> > Mick
> >
> > --
> voicemail isnt cutting in and you cant dial 121 - only works by
> dialling the 0845 number. I've reported it to the beta team.

121 works - sort of -in that I can get through but I'm asked for my
mailbox number (has never been asked before) and when given, says it
cannot find it!

reported to beat team too

--

Michael wrote:

> Roger wrote:
>
> >
> > "Michael" <kj@nvb.com> wrote in message
> > news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
> > > Roger wrote:
> > >
> > > > >
> > >>> Made the changes to my PAP2T - hove yet to notice anything
> > untoward
> > > > >
> > >>> Mick
> > > > >
> > >>> --
> > > > is your voicemail working? Mine isnt.
> > >
> > > You're right - voicemail is not cutting in if phone goes
> > > unanswered.
> > >
> > > We also had an incoming call disconnected after 3 mins without
> > > warning
> > >
> > > Mick
> > >
> > > --
> > voicemail isnt cutting in and you cant dial 121 - only works by
> > dialling the 0845 number. I've reported it to the beta team.
>
> 121 works - sort of -in that I can get through but I'm asked for my
> mailbox number (has never been asked before) and when given, says it
> cannot find it!
>
> reported to beat team too

same from the 0845 number too

--

"Michael" <kj@nvb.com> wrote in message
news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
> Michael wrote:
>
>> Roger wrote:
>>
>> >
>> > "Michael" <kj@nvb.com> wrote in message
>> > news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
>> > > Roger wrote:
>> > >
>> > > > >
>> > >>> Made the changes to my PAP2T - hove yet to notice anything
>> > untoward
>> > > > >
>> > >>> Mick
>> > > > >
>> > >>> --
>> > > > is your voicemail working? Mine isnt.
>> > >
>> > > You're right - voicemail is not cutting in if phone goes
>> > > unanswered.
>> > >
>> > > We also had an incoming call disconnected after 3 mins without
>> > > warning
>> > >
>> > > Mick
>> > >
>> > > --
>> > voicemail isnt cutting in and you cant dial 121 - only works by
>> > dialling the 0845 number. I've reported it to the beta team.
>>
>> 121 works - sort of -in that I can get through but I'm asked for my
>> mailbox number (has never been asked before) and when given, says it
>> cannot find it!
>>
>> reported to beat team too
>
> same from the 0845 number too
>
> --
>
hmm when I tested yesterday 121 gave as you said - "cant find this mailbox"
but 0845 gave me my mailbox ok. Still not diverting calls to voicemail this
morning - given that the beta was for improved voicemail its strange that
the bit that doesnt work is the voicemail itself :-)

Roger wrote:

>
> "Michael" <kj@nvb.com> wrote in message
> news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
> > Michael wrote:
> >
> > > Roger wrote:
> > >
> > > >
> >>> "Michael" <kj@nvb.com> wrote in message
> >>> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
> >>> > Roger wrote:
> >>> >
> >>> > > >
> >>> >>> Made the changes to my PAP2T - hove yet to notice anything
> >>> untoward
> >>> > > >
> >>> >>> Mick
> >>> > > >
> >>> >>> --
> >>> > > is your voicemail working? Mine isnt.
> >>> >
> >>> > You're right - voicemail is not cutting in if phone goes
> >>> > unanswered.
> >>> >
> >>> > We also had an incoming call disconnected after 3 mins without
> >>> > warning
> >>> >
> >>> > Mick
> >>> >
> >>> > --
> >>> voicemail isnt cutting in and you cant dial 121 - only works by
> >>> dialling the 0845 number. I've reported it to the beta team.
> > >
> > > 121 works - sort of -in that I can get through but I'm asked for
> > > my mailbox number (has never been asked before) and when given,
> > > says it cannot find it!
> > >
> > > reported to beat team too
> >
> > same from the 0845 number too
> >
> > --
> hmm when I tested yesterday 121 gave as you said - "cant find this
> mailbox" but 0845 gave me my mailbox ok. Still not diverting calls to
> voicemail this morning - given that the beta was for improved
> voicemail its strange that the bit that doesnt work is the voicemail
> itself :-)

I can now get into my voicemail account ok - it was the DTMF settings
on my PAP2T that needed changing from INFO to Auto - but - incoming
calls still don't get diverted to my mailbox if the call is unanswered.

Mick

--

"Michael" <kj@nvb.com> wrote in message
news:d7KMi.42162$ka7.23089@newsfe4-gui.ntli.net...
> Roger wrote:
>
>>
>> "Michael" <kj@nvb.com> wrote in message
>> news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
>> > Michael wrote:
>> >
>> > > Roger wrote:
>> > >
>> > > >
>> >>> "Michael" <kj@nvb.com> wrote in message
>> >>> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
>> >>> > Roger wrote:
>> >>> >
>> >>> > > >
>> >>> >>> Made the changes to my PAP2T - hove yet to notice anything
>> >>> untoward
>> >>> > > >
>> >>> >>> Mick
>> >>> > > >
>> >>> >>> --
>> >>> > > is your voicemail working? Mine isnt.
>> >>> >
>> >>> > You're right - voicemail is not cutting in if phone goes
>> >>> > unanswered.
>> >>> >
>> >>> > We also had an incoming call disconnected after 3 mins without
>> >>> > warning
>> >>> >
>> >>> > Mick
>> >>> >
>> >>> > --
>> >>> voicemail isnt cutting in and you cant dial 121 - only works by
>> >>> dialling the 0845 number. I've reported it to the beta team.
>> > >
>> > > 121 works - sort of -in that I can get through but I'm asked for
>> > > my mailbox number (has never been asked before) and when given,
>> > > says it cannot find it!
>> > >
>> > > reported to beat team too
>> >
>> > same from the 0845 number too
>> >
>> > --
>> hmm when I tested yesterday 121 gave as you said - "cant find this
>> mailbox" but 0845 gave me my mailbox ok. Still not diverting calls to
>> voicemail this morning - given that the beta was for improved
>> voicemail its strange that the bit that doesnt work is the voicemail
>> itself :-)
>
> I can now get into my voicemail account ok - it was the DTMF settings
> on my PAP2T that needed changing from INFO to Auto - but - incoming
> calls still don't get diverted to my mailbox if the call is unanswered.
>
> Mick

I frequently have the non-divert to voicemail on their production servers

Michael wrote:

> Roger wrote:
>
> >
> > "Michael" <kj@nvb.com> wrote in message
> > news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
> > > Michael wrote:
> > >
> > > > Roger wrote:
> > > >
> > > > >
> > >>> "Michael" <kj@nvb.com> wrote in message
> > >>> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
> > >>> > Roger wrote:
> > >>> >
> > >>> > > >
> > >>> >>> Made the changes to my PAP2T - hove yet to notice anything
> > >>> untoward
> > >>> > > >
> > >>> >>> Mick
> > >>> > > >
> > >>> >>> --
> > >>> > > is your voicemail working? Mine isnt.
> > >>> >
> > >>> > You're right - voicemail is not cutting in if phone goes
> > >>> > unanswered.
> > >>> >
> > >>> > We also had an incoming call disconnected after 3 mins without
> > >>> > warning
> > >>> >
> > >>> > Mick
> > >>> >
> > >>> > --
> > >>> voicemail isnt cutting in and you cant dial 121 - only works by
> > >>> dialling the 0845 number. I've reported it to the beta team.
> > > >
> > > > 121 works - sort of -in that I can get through but I'm asked
> > > > for my mailbox number (has never been asked before) and when
> > > > given, says it cannot find it!
> > > >
> > > > reported to beat team too
> > >
> > > same from the 0845 number too
> > >
> > > --
> > hmm when I tested yesterday 121 gave as you said - "cant find this
> > mailbox" but 0845 gave me my mailbox ok. Still not diverting calls
> > to voicemail this morning - given that the beta was for improved
> > voicemail its strange that the bit that doesnt work is the voicemail
> > itself :-)
>
> I can now get into my voicemail account ok - it was the DTMF settings
> on my PAP2T that needed changing from INFO to Auto - but - incoming
> calls still don't get diverted to my mailbox if the call is
> unanswered.
>
> Mick

As of about 0100hrs this morning and now at 1520hrs- both numbers for
voicemail are 'unobtainable'

Mick

--

"Michael" <kj@nvb.com> wrote in message
news:gI6Ni.73$DB2.66@newsfe1-win.ntli.net...
> Michael wrote:
>
>> Roger wrote:
>>
>> >
>> > "Michael" <kj@nvb.com> wrote in message
>> > news:YmJMi.53398$j16.3305@newsfe6-gui.ntli.net...
>> > > Michael wrote:
>> > >
>> > > > Roger wrote:
>> > > >
>> > > > >
>> > >>> "Michael" <kj@nvb.com> wrote in message
>> > >>> news:6vHMi.18293$HW.2555@newsfe3-gui.ntli.net...
>> > >>> > Roger wrote:
>> > >>> >
>> > >>> > > >
>> > >>> >>> Made the changes to my PAP2T - hove yet to notice anything
>> > >>> untoward
>> > >>> > > >
>> > >>> >>> Mick
>> > >>> > > >
>> > >>> >>> --
>> > >>> > > is your voicemail working? Mine isnt.
>> > >>> >
>> > >>> > You're right - voicemail is not cutting in if phone goes
>> > >>> > unanswered.
>> > >>> >
>> > >>> > We also had an incoming call disconnected after 3 mins without
>> > >>> > warning
>> > >>> >
>> > >>> > Mick
>> > >>> >
>> > >>> > --
>> > >>> voicemail isnt cutting in and you cant dial 121 - only works by
>> > >>> dialling the 0845 number. I've reported it to the beta team.
>> > > >
>> > > > 121 works - sort of -in that I can get through but I'm asked
>> > > > for my mailbox number (has never been asked before) and when
>> > > > given, says it cannot find it!
>> > > >
>> > > > reported to beat team too
>> > >
>> > > same from the 0845 number too
>> > >
>> > > --
>> > hmm when I tested yesterday 121 gave as you said - "cant find this
>> > mailbox" but 0845 gave me my mailbox ok. Still not diverting calls
>> > to voicemail this morning - given that the beta was for improved
>> > voicemail its strange that the bit that doesnt work is the voicemail
>> > itself :-)
>>
>> I can now get into my voicemail account ok - it was the DTMF settings
>> on my PAP2T that needed changing from INFO to Auto - but - incoming
>> calls still don't get diverted to my mailbox if the call is
>> unanswered.
>>
>> Mick
>
> As of about 0100hrs this morning and now at 1520hrs- both numbers for
> voicemail are 'unobtainable'
>
> Mick
>
> --
>
divert is working fine for me now and I can dial both numbers ok but I cant
access my mailbox from 121 still - Chris is testing with a sipura at their
end to find out what the problem is.