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  #1 (permalink)  
Old 02-01-2012, 09:21 PM
Steve Slatcher
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Default Regional settings on an SPA2012 don't seem to work

As you may have noticed in another thread, I am in the process of
setting myself up with VoIP.

I seem to be in business more-or-less now with my SPA2012 ATA - I can
make and receive calls. My plugged-in analogue phone does not ring, but
I understand that is because I am missing a ring capacitor in the
RJ11-BT cable, and I am getting a correct one.

The main issue is that I don't seem to be able to get a UK dial tone.
Instead I hear a rapid beep. The engaged tone seems about right. I am
trying to use the regional settings I found on this web page
http://www.voipfone.co.uk/Support.php?cat_id=14&id=172

The problem seems to be that changes to the Call Progress Tones do not
make any difference. I tried changing the Dial Tone to be the same as
the Engaged Tone in the above webpage and it made not a jot of
difference. So it seems like there is maybe a box to check sonmewhere
to say "take regional settings", but I cannot find such a thing.

Any ideas

Cheers

Steve

--
www.winenous.co.uk

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  #2 (permalink)  
Old 02-01-2012, 09:26 PM
Steve Slatcher
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Default Re: Regional settings on an SPA2012 don't seem to work

If it helps, here is precisely what I have for Call Progress Tones
http://www.winenous.co.uk/temp/ata_regional.jpg


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  #3 (permalink)  
Old 02-01-2012, 10:25 PM
Graham.
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Default Re: Regional settings on an SPA2012 don't seem to work

On Wed, 01 Feb 2012 22:21:52 +0000, Steve Slatcher
<steve.slatcher@pobox.com> wrote:

>As you may have noticed in another thread, I am in the process of
>setting myself up with VoIP.
>
>I seem to be in business more-or-less now with my SPA2012 ATA - I can
>make and receive calls. My plugged-in analogue phone does not ring, but
>I understand that is because I am missing a ring capacitor in the
>RJ11-BT cable, and I am getting a correct one.
>
>The main issue is that I don't seem to be able to get a UK dial tone.
>Instead I hear a rapid beep. The engaged tone seems about right. I am
>trying to use the regional settings I found on this web page
>http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>
>The problem seems to be that changes to the Call Progress Tones do not
>make any difference. I tried changing the Dial Tone to be the same as
>the Engaged Tone in the above webpage and it made not a jot of
>difference. So it seems like there is maybe a box to check sonmewhere
>to say "take regional settings", but I cannot find such a thing.
>
>Any ideas
>
>Cheers
>
>Steve


If you have a spare ADSL filter plug that in tandem with the existing
adapter. You will then find that your phone will ring.

If you haven't got a spare filter try a different phone, many don't
require a bell capacitor, in particular DECT phones and phones on FAX
machines usually ring regardless

--
Graham.
%Profound_observation%

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  #4 (permalink)  
Old 02-02-2012, 06:26 AM
Steve Slatcher
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Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On 01/02/2012 23:25, Graham. wrote:

> try a different phone, many don't
> require a bell capacitor, in particular DECT phones


Thanks. Wish I'd known that before I ordered another lead. I checked
the ring tone problem on another (DECT) phone and it was the same, but
not the ringing issue.

--
www.winenous.co.uk

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  #5 (permalink)  
Old 02-02-2012, 07:04 PM
Woody
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Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

"Steve Slatcher" <steve.slatcher@pobox.com> wrote in message
news:9ots84Fjo9U1@mid.individual.net...
> As you may have noticed in another thread, I am in the process
> of setting myself up with VoIP.
>
> I seem to be in business more-or-less now with my SPA2012 ATA -
> I can make and receive calls. My plugged-in analogue phone
> does not ring, but I understand that is because I am missing a
> ring capacitor in the RJ11-BT cable, and I am getting a correct
> one.
>
> The main issue is that I don't seem to be able to get a UK dial
> tone. Instead I hear a rapid beep. The engaged tone seems
> about right. I am trying to use the regional settings I found
> on this web page
> http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>
> The problem seems to be that changes to the Call Progress Tones
> do not make any difference. I tried changing the Dial Tone to
> be the same as the Engaged Tone in the above webpage and it
> made not a jot of difference. So it seems like there is maybe
> a box to check sonmewhere to say "take regional settings", but
> I cannot find such a thing.
>
> Any ideas
>
> Cheers
>
> Steve
>
> --
> www.winenous.co.uk
>



Try this one - it is for a SPA2002 but they are essentially the
same from the point of view of dial tones etc.

http://www.provu.co.uk/sipura_demo/s...admin/advanced


--
Woody

harrogate three at ntlworld dot com



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  #6 (permalink)  
Old 02-02-2012, 08:23 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On 02/02/2012 20:04, Woody wrote:
> "Steve Slatcher"<steve.slatcher@pobox.com> wrote in message
> news:9ots84Fjo9U1@mid.individual.net...
>> As you may have noticed in another thread, I am in the process
>> of setting myself up with VoIP.
>>
>> I seem to be in business more-or-less now with my SPA2012 ATA -
>> I can make and receive calls. My plugged-in analogue phone
>> does not ring, but I understand that is because I am missing a
>> ring capacitor in the RJ11-BT cable, and I am getting a correct
>> one.
>>
>> The main issue is that I don't seem to be able to get a UK dial
>> tone. Instead I hear a rapid beep. The engaged tone seems
>> about right. I am trying to use the regional settings I found
>> on this web page
>> http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>>
>> The problem seems to be that changes to the Call Progress Tones
>> do not make any difference. I tried changing the Dial Tone to
>> be the same as the Engaged Tone in the above webpage and it
>> made not a jot of difference. So it seems like there is maybe
>> a box to check sonmewhere to say "take regional settings", but
>> I cannot find such a thing.
>>
>> Any ideas
>>
>> Cheers
>>
>> Steve
>>
>> --
>> www.winenous.co.uk
>>

>
>
> Try this one - it is for a SPA2002 but they are essentially the
> same from the point of view of dial tones etc.
>
> http://www.provu.co.uk/sipura_demo/s...admin/advanced


Thanks. That may be useful for all sorts of reasons, but my current
problem is that whatever I set the dial tone to it sounds the same (and
wrong).


--
www.winenous.co.uk

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  #7 (permalink)  
Old 02-02-2012, 08:39 PM
Bob Eager
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Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On Wed, 01 Feb 2012 22:21:52 +0000, Steve Slatcher wrote:

> As you may have noticed in another thread, I am in the process of
> setting myself up with VoIP.
>
> I seem to be in business more-or-less now with my SPA2012 ATA - I can
> make and receive calls. My plugged-in analogue phone does not ring, but
> I understand that is because I am missing a ring capacitor in the
> RJ11-BT cable, and I am getting a correct one.
>
> The main issue is that I don't seem to be able to get a UK dial tone.
> Instead I hear a rapid beep. The engaged tone seems about right. I am
> trying to use the regional settings I found on this web page
> http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>
> The problem seems to be that changes to the Call Progress Tones do not
> make any difference. I tried changing the Dial Tone to be the same as
> the Engaged Tone in the above webpage and it made not a jot of
> difference. So it seems like there is maybe a box to check sonmewhere
> to say "take regional settings", but I cannot find such a thing.


I'd suspect a syntax error in what you've put. It should be exactly this,
with no embellishments or removals (this is taken straight from my
SPA2000 config):

350@-19,440@-22;10(*/0/1+2)

I take it that it is 'sticking' and you have tried rebooting the
SPA2102...



--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

*lightning protection* - a w_tom conductor

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  #8 (permalink)  
Old 02-02-2012, 08:42 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

I now have a new Sipgate line configured and the dial tone is fine on
that. So must be something to do with Voipfone. I guess I'll check the
line settings, and if I can't see problems contact them for support.

--
www.winenous.co.uk

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  #9 (permalink)  
Old 02-02-2012, 08:49 PM
Bob Eager
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On Thu, 02 Feb 2012 21:42:02 +0000, Steve Slatcher wrote:

> I now have a new Sipgate line configured and the dial tone is fine on
> that. So must be something to do with Voipfone. I guess I'll check the
> line settings, and if I can't see problems contact them for support.


Ah. Voipfone may be sending an override command.

--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

*lightning protection* - a w_tom conductor

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  #10 (permalink)  
Old 02-02-2012, 08:57 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On 02/02/2012 21:39, Bob Eager wrote:
> On Wed, 01 Feb 2012 22:21:52 +0000, Steve Slatcher wrote:
>
>> As you may have noticed in another thread, I am in the process of
>> setting myself up with VoIP.
>>
>> I seem to be in business more-or-less now with my SPA2012 ATA - I can
>> make and receive calls. My plugged-in analogue phone does not ring, but
>> I understand that is because I am missing a ring capacitor in the
>> RJ11-BT cable, and I am getting a correct one.
>>
>> The main issue is that I don't seem to be able to get a UK dial tone.
>> Instead I hear a rapid beep. The engaged tone seems about right. I am
>> trying to use the regional settings I found on this web page
>> http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>>
>> The problem seems to be that changes to the Call Progress Tones do not
>> make any difference. I tried changing the Dial Tone to be the same as
>> the Engaged Tone in the above webpage and it made not a jot of
>> difference. So it seems like there is maybe a box to check sonmewhere
>> to say "take regional settings", but I cannot find such a thing.

>
> I'd suspect a syntax error in what you've put. It should be exactly this,
> with no embellishments or removals (this is taken straight from my
> SPA2000 config):
>
> 350@-19,440@-22;10(*/0/1+2)
>
> I take it that it is 'sticking' and you have tried rebooting the
> SPA2102...


Sticking? The beeping continues contstantly - it is not just a few
times. That what your mean?

Yup, I've rebooted once or twice!

Cheers

Steve

--
www.winenous.co.uk

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  #11 (permalink)  
Old 02-02-2012, 09:24 PM
Bob Eager
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On Thu, 02 Feb 2012 21:57:08 +0000, Steve Slatcher wrote:

> On 02/02/2012 21:39, Bob Eager wrote:
>> On Wed, 01 Feb 2012 22:21:52 +0000, Steve Slatcher wrote:
>>
>>> As you may have noticed in another thread, I am in the process of
>>> setting myself up with VoIP.
>>>
>>> I seem to be in business more-or-less now with my SPA2012 ATA - I can
>>> make and receive calls. My plugged-in analogue phone does not ring,
>>> but I understand that is because I am missing a ring capacitor in the
>>> RJ11-BT cable, and I am getting a correct one.
>>>
>>> The main issue is that I don't seem to be able to get a UK dial tone.
>>> Instead I hear a rapid beep. The engaged tone seems about right. I
>>> am trying to use the regional settings I found on this web page
>>> http://www.voipfone.co.uk/Support.php?cat_id=14&id=172
>>>
>>> The problem seems to be that changes to the Call Progress Tones do not
>>> make any difference. I tried changing the Dial Tone to be the same as
>>> the Engaged Tone in the above webpage and it made not a jot of
>>> difference. So it seems like there is maybe a box to check sonmewhere
>>> to say "take regional settings", but I cannot find such a thing.

>>
>> I'd suspect a syntax error in what you've put. It should be exactly
>> this, with no embellishments or removals (this is taken straight from
>> my SPA2000 config):
>>
>> 350@-19,440@-22;10(*/0/1+2)
>>
>> I take it that it is 'sticking' and you have tried rebooting the
>> SPA2102...

>
> Sticking? The beeping continues contstantly - it is not just a few
> times. That what your mean?


No, is the setting still visible after reboot?

--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

*lightning protection* - a w_tom conductor

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  #12 (permalink)  
Old 02-02-2012, 10:19 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

Problem solved. I had Voipfone voicemail, and despite the fact that I
deleted it earlier this evening using the web interface I apparantly
needed to check for messages using the phone too.

Pretty quick email response from Voipfone support, late evening, sorted
it out.

Problems reported to Sipgate at the same time last night were replied to
12hrs or so later. Could not register emergency address as Manchester
was not recognised as a city! And website would not let me buy credit!!

2-0 to Voipfone :)


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  #13 (permalink)  
Old 02-03-2012, 03:16 PM
Andrew Benham
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Posts: n/a
Default Re: Regional settings on an SPA2012 don't seem to work

On Thu, 02 Feb 2012 23:19:47 +0000, Steve Slatcher wrote:

> Problems reported to Sipgate at the same time last night were replied to
> 12hrs or so later. Could not register emergency address as Manchester
> was not recognised as a city!


Sounds like very out of date geographic data then.
IIRC prior to the Reform Act of 1832 Manchester didn't have a single MP,
but I doubt Sipgate are that out of date.


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