My Sipgate connection has been down for several hours now. The red
light on the Handytone-486 is flashing. I've rebooted both the ATA and
my router, and all my other internet connections work fine.
Can anyone else confirm whether this is a Sipgate problem or do I need
to check my setup here again?
Nothing on their website regarding issues, I know it is 7.20am in
Germany, I'm guessing nothing has alarmed for them to be even looking
at the issue yet
On 5 Oct 2005 22:24:13 -0700, "Julius" <julius@brampton.net> wrote:
>
>Nothing on their website regarding issues, I know it is 7.20am in
>Germany, I'm guessing nothing has alarmed for them to be even looking
>at the issue yet
It seems to have come back up in the last few minutes.
On 6 Oct 2005 09:00:17 -0700, "Julius" <julius@brampton.net> wrote:
>Still unable to get registered, I checked Asterisk logs, no
>registration at any time since last post (pardon the pun)
in the absence of Ivor, "It's all working OK here".
power cut this morning blipped it out for a good while but the blue
light on the PAP2 reappeared and I just rang my landline via sipgate
ok (despite having a full upload running which I forgot about)
Phil
--
Usenet spam eaten by a Hamster http://www.tglsoft.de/
No more cable clowns :-))
Please do not feed or re-quote the trolls.
On 6 Oct 2005 09:00:17 -0700, "Julius" <julius@brampton.net> wrote:
>
>Still unable to get registered, I checked Asterisk logs, no
>registration at any time since last post (pardon the pun)
Although my connection did come back up for a while, it went down
again later and has been down for almost 24 hours now.
The situation is a bit confusing because we had a bad thunderstorm
last night which took my broadband connection out for a while.
Although that link seems to be normal again, my Sipgate connection is
still not working.
"Chris Blunt" <chris_blunt@despammed.com> wrote in message
news:sm1ck19534n9h7dfk7ib7ohsp6kgp63uea@4ax.com
> On 6 Oct 2005 09:00:17 -0700, "Julius"
> <julius@brampton.net> wrote:
>
> >
> > Still unable to get registered, I checked Asterisk
> > logs, no registration at any time since last post
> > (pardon the pun)
>
> Although my connection did come back up for a while, it
> went down again later and has been down for almost 24
> hours now.
>
> The situation is a bit confusing because we had a bad
> thunderstorm last night which took my broadband
> connection out for a while. Although that link seems to
> be normal again, my Sipgate connection is still not
> working.
>
> Chris
It was off for about 5 hours or so yesterday morning, been ok since.
In article <3qmtfvFfvdu0U1@individual.net>, ivor@despammed.invalid
says...
>
> It was off for about 5 hours or so yesterday morning, been ok since.
>
Not being funny, but that is not good. A telephone system needs to be
reliable. I have been on the phone in my own place for over 15 years now
and in all those 15 years I have been without my phone due to a fault
for about 2 days in total. The worse one was when someone put a pickaxe
into the cable when I was in my flat. But that only took a few hours to
get working again.
Over the last couple of months I have heard of a lot of people having
problems with VOIP, Sipgate seems to get more than their fair share. But
they are not the only ones.
Granted that some problems are configuration, but not all.
But I will say it again, a phone system needs to be reliable, just
imagine if your trying to run a business.
"Ad C" <graphi47uk@y.a.h.o.o.co.uk> wrote in message
news:MPG.1db0ddb9fef5665b98970d@news.metronet.co.u k
[snip]
> Over the last couple of months I have heard of a lot of
> people having problems with VOIP, Sipgate seems to get
> more than their fair share. But they are not the only
> ones.
>
> Granted that some problems are configuration, but not all.
>
> But I will say it again, a phone system needs to be
> reliable, just imagine if your trying to run a business.
True, but it was in the early hours of the morning when most people were
in bed. I didn't even notice it had been off until I saw my error logs. I
really wouldn't have worried too much if somebody wasn't able to phone me
at 3am <g>
Ivor Jones wrote:
> "Ad C" <graphi47uk@y.a.h.o.o.co.uk> wrote in message
> news:MPG.1db0ddb9fef5665b98970d@news.metronet.co.u k
>
> [snip]
>
> > Over the last couple of months I have heard of a lot of
> > people having problems with VOIP, Sipgate seems to get
> > more than their fair share. But they are not the only
> > ones.
> >
> > Granted that some problems are configuration, but not all.
> >
> > But I will say it again, a phone system needs to be
> > reliable, just imagine if your trying to run a business.
>
> True, but it was in the early hours of the morning when most people were
> in bed. I didn't even notice it had been off until I saw my error logs. I
> really wouldn't have worried too much if somebody wasn't able to phone me
> at 3am <g>
>
Two Points:-
1 Real phone systems are supposed to have five-nines reliability.
2 I noted your <g>, but you should be aware that 3am for you was 8pm
for a Californian. Do you think it reasonable that their Sipgate
service was unavailable just because you were asleep?
(It's likely that a Californian would use a better VoIP provider; 8x8,
Vonage, Net2Phone etc etc)
> What ever Sipgate does is always reasonable in Ivor's eyes .
All VOIP providers have glitches, even beloved Vonage
What I would like to see is that they provide updates to customers via
email or the website
Sipgate needs to improve their monitoring availability/functionality,
it shouldn't be too difficult for them to place regular test calls to
ensure outgoing/incoming is working (to test numbers of course) and if
they fail, that an alarm is generated so someone can jump in and
correct it quickly, not hours after the fact
<obiwanji@hotmail.com> wrote in message
news:1128716454.705706.314090@g47g2000cwa.googlegr oups.com
[snip]
> Two Points:-
>
> 1 Real phone systems are supposed to have five-nines
> reliability.
How do you know your BT line doesn't go off at 3am now and then..? It's
only because of the more upfront web interfaces on VoIP that you know
they've been off at hours when people aren't using them.
> 2 I noted your <g>, but you should be aware that 3am for
> you was 8pm for a Californian. Do you think it reasonable
> that their Sipgate service was unavailable just because
> you were asleep?
I know plenty people in California, having spent much time there over the
years. Not one of them would call me at 3am. I don't know anyone there who
uses a European service as their only phone system, regardless of its
reliability.
<Dexter@blueyonder.co.uk> wrote in message
news:ssmdk19kjai5ns615tf0u8ti73fadtvi2o@4ax.com
> On 7 Oct 2005 13:20:54 -0700, obiwanji@hotmail.com wrote:
>
>
> > 2 Do you think it reasonable that their Sipgate
> > service was unavailable just because you were asleep?
> What ever Sipgate does is always reasonable in Ivor's
> eyes .
And if the system were unavailable through an external problem nothing to
do with them..? Would it still be their fault..? I don't know what this
problem was so I can't day, but if it *was* a problem elsewhere and it was
fixed as soon as possible was it *still* their fault..? Don't bother
answering.
<Dexter@blueyonder.co.uk> wrote in message
news:uimdk1tego9a8hsvjqfci0cur8gdblohlv@4ax.com
> On Fri, 7 Oct 2005 20:47:40 +0100, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>
> > T. I
> > really wouldn't have worried too much if somebody
> > wasn't able to phone me at 3am <g>
> So if someone was calling you to inform you of some
> injury to a close relative you wouldn't have been
> bothered ! Ivor don't give me that you are once again
> making excuses for Sipgate's incompetence to provide a
> reliable service .
I don't have any close relatives other than those who live here. Even if I
did those who know me know that my mobile is on 24/7.
On Fri, 7 Oct 2005 23:47:17 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
><obiwanji@hotmail.com> wrote in message
>news:1128716454.705706.314090@g47g2000cwa.googleg roups.com
>> 1 Real phone systems are supposed to have five-nines
>> reliability.
However many 9's POTS/ISDN lines have, the providers are
demonstrably more accountable than VoIP over ADSL providers - simply
because teleco's provide, for example, in BT's case 24x7x365 cover on
POTS/ISDN lines whilst such cover on ADSL lines (even business ones)
is still very rare. You get it on SDSL, but at a very high premium.
>How do you know your BT line doesn't go off at 3am now and then..? It's
>only because of the more upfront web interfaces on VoIP that you know
>they've been off at hours when people aren't using them.
I know that my ISDN line did not go down for several years as it
would have been in my router logs - plus I was typically connected for
3 days at a time (Smurftime) before I moved to ADSL ;-)
Besides, with VoIP it is not just the hardwired phone (or adaptor)
and teleco network that has to fail for loss of service, the phone's
BIOS, the PC, the DSL line or another network component could fail -
the failure rate of VoIP is intrinsically higher due to the number of
discrete components involved.
--
------------------------------------------------------------------
- Stuart Millington ALL HTML e-mail rejected -
- mailto:phupp@dsv1.co.uk http://w3.z-add.co.uk/ -
In article <3qo1mvFfomegU1@individual.net>, ivor@despammed.invalid
says...
>
> True, but it was in the early hours of the morning when most people were
> in bed. I didn't even notice it had been off until I saw my error logs. I
> really wouldn't have worried too much if somebody wasn't able to phone me
> at 3am <g>
>
that is not the point, someone may have wanted to phone you in an
emergency, I know you got a normal phone as well, but some on cable do
not.
In article <1128716454.705706.314090@g47g2000cwa.googlegroups .com>, obiwanji@hotmail.com says...
>
> Two Points:-
>
> 1 Real phone systems are supposed to have five-nines reliability.
Yep.
>
> 2 I noted your <g>, but you should be aware that 3am for you was 8pm
> for a Californian. Do you think it reasonable that their Sipgate
> service was unavailable just because you were asleep?
>
> (It's likely that a Californian would use a better VoIP provider; 8x8,
> Vonage, Net2Phone etc etc)
>
<Dexter@blueyonder.co.uk> wrote in message
news:f0bfk1h5fqfa0ta112g3igu8l1gqtm379e@4ax.com
[snip]
> You will never win with Ivor I suspect he has a swastika
> tattooed on his backside .
How dare you, that is a totally un-called-for remark, please retract it.
I meant that in 50 years nobody has *ever* wanted to phone me at 3am so I
doubt that anyone ever will. In the extremely unlikely event that someone
did, those who might possibly want to know other means of doing so.
I defended you against the allegation that someone made against you the
other day, Dexter but now I see I was mistaken to do so.
On Fri, 7 Oct 2005 23:47:17 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>
>
><obiwanji@hotmail.com> wrote in message
>news:1128716454.705706.314090@g47g2000cwa.googleg roups.com
>
>[snip]
>
>> Two Points:-
>>
>> 1 Real phone systems are supposed to have five-nines
>> reliability.
>
>How do you know your BT line doesn't go off at 3am now and then..? It's
>only because of the more upfront web interfaces on VoIP that you know
>they've been off at hours when people aren't using them.
>
>> 2 I noted your <g>, but you should be aware that 3am for
>> you was 8pm for a Californian. Do you think it reasonable
>> that their Sipgate service was unavailable just because
>> you were asleep?
>
>I know plenty people in California, having spent much time there over the
>years. Not one of them would call me at 3am. I don't know anyone there who
>uses a European service as their only phone system, regardless of its
>reliability.
My local time zone is 7 hours ahead of the UK and I make many of my
calls to the UK during the night time there. Many companies provide
24-hour customer service, and phoning my bank, credit card company
etc. when most people in the UK are asleep is very convenient - if
Sipgate is available at that time,
On Fri, 7 Oct 2005 23:48:57 +0100, "Ivor Jones"
<ivor@despammed.invalid> wrote:
>
>
><Dexter@blueyonder.co.uk> wrote in message
>news:ssmdk19kjai5ns615tf0u8ti73fadtvi2o@4ax.com
>> On 7 Oct 2005 13:20:54 -0700, obiwanji@hotmail.com wrote:
>>
>>
>> > 2 Do you think it reasonable that their Sipgate
>> > service was unavailable just because you were asleep?
>> What ever Sipgate does is always reasonable in Ivor's
>> eyes .
>
>And if the system were unavailable through an external problem nothing to
>do with them..? Would it still be their fault..? I don't know what this
>problem was so I can't day, but if it *was* a problem elsewhere and it was
>fixed as soon as possible was it *still* their fault..? Don't bother
>answering.
A good telecommunications network should have diversity incorporated
throughout its design so that no single point of failure can cause
loss of the entire service. There should be alternative links on any
essential external connections where physically different cable
routes, using different carriers are used to connect to different
outside service providers. In that way the system is protected against
failures that may occur outside the network which would otherwise
bring the service down.
If Sipgate have not designed their network with that philosophy in
mind, then, yes, it would be their fault.
In article <3qpot2Fg93jaU1@individual.net>, ivor@despammed.invalid
says...
>
>
> <Dexter@blueyonder.co.uk> wrote in message
> news:f0bfk1h5fqfa0ta112g3igu8l1gqtm379e@4ax.com
>
> [snip]
>
> > You will never win with Ivor I suspect he has a swastika
> > tattooed on his backside .
>
> How dare you, that is a totally un-called-for remark, please retract it.
>
> You must be joking 9 till 4.30 Monday to Thursday 9 till 12.30 Friday
> and away until Monday morning and they just could not give a damn what
> happens to the service in between times .
Can you prove this statement, given your bias to Sipgate, statements
like this are taken with a pinch of salt
All businesses can improve, I don't believe any business sets out
deliberately to loose customers
> I can't prove it but I am convinced
> their UK customers are getting a worse service than German customers.
I can assure you they don't.
> I haven't seen a single German customer complaining about them here or
> in any other group but who is to say that they HAVE in fact GOT any
> German customers ! .
I have both a German and an Austrian account with Sipgate and I suffer
from the same outages as you do. I just don't complain because I
consider it to be pointless - I am convinced they would maintain a
higher standard of availability if they were able to.
Besides, they are the only provider available around here to offer their
services to everyone regardless of his ISP and, most important, at no
fixed cost. So what I get is what I pay for. At times, this may mean
'nothing'.
cheers
Heimo
--
You never ask questions when God's on your side.
> Now how am I supposed to read this statement are you implying by what
> you are saying here that Sipgate just do not have the brains and
> willingness to do so or what
Maybe it is a matter of resources or something.
> >At times, this may mean nothing'.
> Ha ha yes quite thank you Heimo .
I consider this whole voip stuff to be still in its early days and
somewhat experimental. Talking of the internet-based carrier business of
course, not enterprise PBXes. So for me Sipgate comes in handy as a
platform for my own experiments without locking me into any longer-term
contractual obligations. Besides, it works most of the time and helped
me save a couple of Euros along the way.
cheers
Heimo
--
You never ask questions when God's on your side.
> And I don't believe Sipgate will EVER improve if Sipgate was going to
> improve it would have by now yet they keep on letting the service go
> down from what I have read here . I can't prove it but I am convinced
> their UK customers are getting a worse service than German customers.
> I haven't seen a single German customer complaining about them here or
> in any other group but who is to say that they HAVE in fact GOT any
> German customers ! .
You're biased (against Sipgate or Germans, it isn't quite clear),
you're not a customer,
your experiences are not current,
therefore perhaps you should refrain from continually making slurs
about a service you don't subscribe to
"Julius" <julius@brampton.net> wrote in message
news:1128880766.753201.253080@g47g2000cwa.googlegr oups.com...
>> And I don't believe Sipgate will EVER improve if Sipgate was going to
>> improve it would have by now yet they keep on letting the service go
>> down from what I have read here . I can't prove it but I am convinced
>> their UK customers are getting a worse service than German customers.
>> I haven't seen a single German customer complaining about them here or
>> in any other group but who is to say that they HAVE in fact GOT any
>> German customers ! .
>
> You're biased (against Sipgate or Germans, it isn't quite clear),
> you're not a customer,
> your experiences are not current,
>
> therefore perhaps you should refrain from continually making slurs
> about a service you don't subscribe to
>
Ive just signed with Sipgate been using it for a few days now without any
major problems im using both Nero SIPPS and a Cisco ATA 186 was previousaly
with BT Broadband Voice but didnt like the 05 number and the monthly
subscriptuion thats where I got the ATA from just had to reflash it with the
SIP firmware
--
Customise Your Mobile
"http://www.tekmobile.co.uk/ringtones/gb/index.php"
Silly question, I know, but is Sipgate down? 
Linear Mode
