bunch92@yahoo.fr wrote:
||
|| I discovered Voip 3 days ago so I am a new user.
|| I use NTL as well so it might be the same problem. Who did you
|| contact at NTL to get it fixed ?
|| Thank you.
I didn't contact NTL. I persisted with Orange & it was them that tracked it
to NTL.
You need to start off with Virgin customer services (do they piggyback on
T-mobile?) Don't tell them it's a VOIP number you're having problems with,
otherwise Sipgate will get the blame, when it's likely to be that T-mobile
haven't included the number range in their systems.
That said, report it to Sipgate as well.
Make sure you tell both that it works fine from NTL, O2. Try other networks
if you can. Pop to a phone box to test BT if you haven't got access to one
of their lines.
Just to satisfy your own curiousity, open a second Sipgate account with a
different STD, say 020 XXXXXXXX. I bet that will work.
Welcome to VOIP
Sipgate and calls from mobiles 
Linear Mode
