<bunch92@yahoo.fr> wrote in message
news:qQVih.17401$KT2.11959@newsfe2-win.ntli.net...
> My Sipgate phone doesn't seem to be working tonight ... is it just me ?
>
mines ok
"Roger" <roger@rwbarrett.co.uk> wrote in message
news:AZWih.25804$UC.4098@newsfe5-win.ntli.net
> <bunch92@yahoo.fr> wrote in message
> news:qQVih.17401$KT2.11959@newsfe2-win.ntli.net...
> > My Sipgate phone doesn't seem to be working tonight ...
> > is it just me ?
Not working in what way..? Totally dead or other problems..? Is your ATA
registering..?
> mines ok
Ok here, although I notice I sometimes don't get a ring tone calling
another SIP number using the full PSTN number. Try my clock on 1431320
(020 7043 1320) as a test if you want to.
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4v31bbF1adrqiU1@mid.individual.net...
> "Roger" <roger@rwbarrett.co.uk> wrote in message
> news:AZWih.25804$UC.4098@newsfe5-win.ntli.net
>> <bunch92@yahoo.fr> wrote in message
>> news:qQVih.17401$KT2.11959@newsfe2-win.ntli.net...
>> > My Sipgate phone doesn't seem to be working tonight ...
>> > is it just me ?
>
> Not working in what way..? Totally dead or other problems..? Is your ATA
> registering..?
>
>> mines ok
>
> Ok here, although I notice I sometimes don't get a ring tone calling
> another SIP number using the full PSTN number. Try my clock on 1431320
> (020 7043 1320) as a test if you want to.
>
> Ivor
>
>
I get a "no response from server" message on my GXP2000
and I am using "sipgate.co.uk" sip server ...
<bunch92@yahoo.fr> wrote in message
news:Fn7jh.4537$Wy6.2646@newsfe1-win.ntli.net
> Still broken today ! My other account (voipfone) is
> working but the sipgate account here from Alderdshot
> seems to be down.
Ok here, just used it. Is it totally dead (i.e. no registration) or is it
merely limited access, i.e. no PSTN in/out or whatever..? Can you be more
specific..?
I've sometimes found that rebooting the router and/or ATA can help to jog
a recalcitrant piece of kit into registering, have you tried this..?
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4v4phfF1a97etU1@mid.individual.net...
> Ok here, just used it. Is it totally dead (i.e. no registration) or is it
> merely limited access, i.e. no PSTN in/out or whatever..? Can you be more
> specific..?
>
I have a Grandstream GXP2000 with 2 accounts ( 1 sipgate and 1 voipfone ).
I have not changed any settings and it has been working for months.
Voipfone works fine (i.e. I can dial my mobile and it rings)
Since yesterday afternoon, the sipgate account does not work (i.e. when i
try to call my mobile, I get a "NO RESPONSE - There was no response received
from the server" message) (and when I try to ring my PTSN number from the
mobile, I have a voice saying "The person you are calling is not available")
> I've sometimes found that rebooting the router and/or ATA can help to jog
> a recalcitrant piece of kit into registering, have you tried this..?
Another thing is that the phone doesn't show the time / date as it used to.
When looking at sipgate website, the phone is offline and the screen says :
Device status (Laxxxxx Pexxxxx: 275xxxx)
Here is an overview of all SIP devices with your SIP-ID which are
currently* connected to the sipgate server.
Please click on a device to display a link for your homepage.
<N.Dexter@blueyonder.co.uk> wrote in message
news:95sqo2prabdu7ht668ss0k0u96akhemjhb@4ax.com
> On Sat, 23 Dec 2006 16:34:18 GMT, <bunch92@yahoo.fr>
> wrote:
>
> > Another thing is that the phone doesn't show the time /
> > date as it used to.
> >
> > When looking at sipgate website, the phone is offline
> > and the screen says :
> >
> >
> > Device status (Laxxxxx Pexxxxx: 275xxxx)
>
> Get yourself with a REAL voip provider like
> voipfone.co.uk or uk.voip.co.uk sod the German would like
> to be but don't know how .
I'm sure there's a sentence in there somewhere, but I'm buggered if I can
find it..!
"Meggahurtz" <nobody@here.com> wrote in message
news:Ihyjh.4643$Wy6.3819@newsfe1-win.ntli.net
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:4v5ie4F1b62j7U1@mid.individual.net...
>
> > I'm sure there's a sentence in there somewhere, but I'm
> > buggered if I can find it..!
>
> <Snipped load of Ivor Dribble>
Hey, that was the best bit..!
> You can always tell when someone loses an arguement, they
> seem to pick on the minor of detail ;0)
Well, after 3 days and my account still not working, I sent a mail to the
sipgate helpdesk.
The strange thing is, I am not able to tracert the "sipgate.co.uk" from my
PC, the request always stop on the following server :
r3-1-2.netzquadrat.net [80.81.192.75]
Another thing is when people try to call me, I can see they tried by looking
at my account page on the website. So the problem seems to be between the
sipgate server and my phone.
Thank you for your help, I will keep you informed.
bunch92@yahoo.fr wrote:
> Well, after 3 days and my account still not working, I sent a mail to the
> sipgate helpdesk.
>
> The strange thing is, I am not able to tracert the "sipgate.co.uk" from my
> PC, the request always stop on the following server :
>
> r3-1-2.netzquadrat.net [80.81.192.75]
Hmm, possible IP routing problem? traceroute works here for me.
Perhaps you could post a traceroute? Can you ping sipgate.co.uk?
After serious thinking bunch92@yahoo.fr wrote :
> Well, after 3 days and my account still not working, I sent a mail to the
> sipgate helpdesk.
>
> The strange thing is, I am not able to tracert the "sipgate.co.uk" from my
> PC, the request always stop on the following server :
>
> r3-1-2.netzquadrat.net [80.81.192.75]
>
> Another thing is when people try to call me, I can see they tried by looking
> at my account page on the website. So the problem seems to be between the
> sipgate server and my phone.
>
> Thank you for your help, I will keep you informed.
Or more precisely, somewhere between 86.16.142.208 & 80.81.192.75.
Here's my tracert, for comparison:
Tracing route to sipgate.co.uk [217.10.79.23]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms router [192.168.1.1]
2 9 ms 8 ms 12 ms 10.153.64.1
3 9 ms 8 ms 11 ms 62.30.241.38
4 22 ms 22 ms 22 ms usr502-kno.cableinet.co.uk [194.117.138.6]
5 19 ms 20 ms 15 ms 194.117.136.166
6 46 ms 40 ms 41 ms r8-1-2.netzquadrat.net [195.66.227.14]
7 51 ms 50 ms 39 ms r2-5-7.netzquadrat.net [217.10.64.65]
8 48 ms 43 ms 42 ms sipgate.co.uk [217.10.79.23]
Tracing route to www.sipgate.co.uk [217.10.79.28]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 10 ms 8 ms 11 ms 10.129.16.1
3 9 ms 9 ms 10 ms glfd-t2cam1-b-v110.inet.ntl.com
[80.4.30.205]
4 11 ms 9 ms 9 ms glfd-t2core-b-ge-wan61.inet.ntl.com
[195.182.175.249]
5 9 ms 10 ms 9 ms gfd-bb-b-so-530-0.inet.ntl.com
[213.105.174.157]
6 23 ms 12 ms 15 ms nth-bb-a-so-000-0.inet.ntl.com
[62.253.185.97]
7 33 ms 44 ms 31 ms fran-ic-1-so-700-0.inet.ntl.com
[62.253.185.81]
8 34 ms 31 ms 39 ms r3-1-2.netzquadrat.net [80.81.192.75]
9 * * * Request timed out.
10 * * * Request timed out.
11 ^C
bunch92@yahoo.fr wrote :
> Tracing route to www.sipgate.co.uk [217.10.79.28]
> over a maximum of 30 hops:
>
> 1 1 ms 1 ms 1 ms 192.168.1.1
> 2 10 ms 8 ms 11 ms 10.129.16.1
> 3 9 ms 9 ms 10 ms glfd-t2cam1-b-v110.inet.ntl.com [80.4.30.205]
> 4 11 ms 9 ms 9 ms glfd-t2core-b-ge-wan61.inet.ntl.com
> [195.182.175.249]
> 5 9 ms 10 ms 9 ms gfd-bb-b-so-530-0.inet.ntl.com
> [213.105.174.157]
> 6 23 ms 12 ms 15 ms nth-bb-a-so-000-0.inet.ntl.com
> [62.253.185.97]
> 7 33 ms 44 ms 31 ms fran-ic-1-so-700-0.inet.ntl.com
> [62.253.185.81]
> 8 34 ms 31 ms 39 ms r3-1-2.netzquadrat.net [80.81.192.75]
> 9 * * * Request timed out.
> 10 * * * Request timed out.
> 11 ^C
>
>
> Ping times out as well
Do you have access to a proxy server you could try?
<bunch92@yahoo.fr> wrote in message
news:QLBjh.28452$UC.18952@newsfe5-win.ntli.net...
>
> "Jono" <nothanks@blueyonder.invalid> wrote in message
> news:mn.c4d77d6c497b0d6a.48968@blueyonder.invalid. ..
>> bunch92@yahoo.fr wrote :
>
>> Do you have access to a proxy server you could try?
>>
>
> Sorry, I don't know what you mean.
> I do not have a proxy server myself, but if I was given an address, I
> could try something ?
>
looks like you're in Cambridge on NTL as am I and can see sipgate fine so
shouldnt be a routing problem. Have you rebooted the cable modem as well as
the router and ata - sometimes this fixes it for me.
"Roger" <roger@rwbarrett.co.uk> wrote in message
news:W_Bjh.14626$v4.13383@newsfe3-win.ntli.net...
> looks like you're in Cambridge on NTL as am I and can see sipgate fine so
> shouldnt be a routing problem. Have you rebooted the cable modem as well
> as the router and ata - sometimes this fixes it for me.
I am in Hampshire (Aldershot), and I have tried rebooting modem / router /
phone ... without success.
"Roger" <roger@rwbarrett.co.uk> wrote in message
news:W_Bjh.14626$v4.13383@newsfe3-win.ntli.net...
> looks like you're in Cambridge on NTL as am I and can see sipgate fine so
> shouldnt be a routing problem. Have you rebooted the cable modem as well
> as the router and ata - sometimes this fixes it for me.
I am on NTL, and the glfd means Guidlford I guess.
After serious thinking Roger wrote :
> <bunch92@yahoo.fr> wrote in message
> news:QLBjh.28452$UC.18952@newsfe5-win.ntli.net...
>>
>> "Jono" <nothanks@blueyonder.invalid> wrote in message
>> news:mn.c4d77d6c497b0d6a.48968@blueyonder.invalid. ..
>>> bunch92@yahoo.fr wrote :
>>
>>> Do you have access to a proxy server you could try?
>>>
>>
>> Sorry, I don't know what you mean.
>> I do not have a proxy server myself, but if I was given an address, I could
>> try something ?
>>
> looks like you're in Cambridge on NTL as am I and can see sipgate fine so
> shouldnt be a routing problem. Have you rebooted the cable modem as well as
> the router and ata - sometimes this fixes it for me.
Proxy server detected
You came from 86.16.142.208 (cpc1-alde2-0-0-cust719.glfd.cable.ntl.com)
Remote address 62.252.0.12 (glfd-cache-9.server.ntli.net)
Remote host 62.252.0.12 (glfd-cache-9.server.ntli.net)
<bunch92@yahoo.fr> wrote in message
news:42Cjh.12209$1W1.11347@newsfe4-win.ntli.net...
>
> "Roger" <roger@rwbarrett.co.uk> wrote in message
> news:W_Bjh.14626$v4.13383@newsfe3-win.ntli.net...
>
>> looks like you're in Cambridge on NTL as am I and can see sipgate fine so
>> shouldnt be a routing problem. Have you rebooted the cable modem as well
>> as the router and ata - sometimes this fixes it for me.
>
> I am on NTL, and the glfd means Guidlford I guess.
>
sorry - reading too quick - saw the cam in one line of the address and
thought it was camb - my fault. Dont know if its related but its just taken
over a minute for the sipgate webpage to come up here. Phone is still ok
though.
"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.c5157d6cb8848eda.48968@blueyonder.invalid. ..
> bunch92@yahoo.fr wrote on 24/12/2006 :
>> The answer is :
>>
>> Proxy server detected
>> You came from 86.16.142.208
>> (cpc1-alde2-0-0-cust719.glfd.cable.ntl.com)
>> Remote address 62.252.0.12 (glfd-cache-9.server.ntli.net)
>> Remote host 62.252.0.12 (glfd-cache-9.server.ntli.net)
>
> Can you force use of a different proxy & retest?
>
>
This is way out of my skillset. I have no idea if I can and how it is
achieved.
I don't want to bother you guys too long as it is Xmas eve, but thanks for
your help, and I will keep you posted on my progress.
bunch92@yahoo.fr wrote on 24/12/2006 :
> The answer is :
>
> Proxy server detected
> You came from 86.16.142.208 (cpc1-alde2-0-0-cust719.glfd.cable.ntl.com)
> Remote address 62.252.0.12 (glfd-cache-9.server.ntli.net)
> Remote host 62.252.0.12 (glfd-cache-9.server.ntli.net)
"Roger" <roger@rwbarrett.co.uk> wrote in message
news:DeCjh.19385$Xo6.9621@newsfe6-win.ntli.net...
> sorry - reading too quick - saw the cam in one line of the address and
> thought it was camb - my fault. Dont know if its related but its just
> taken over a minute for the sipgate webpage to come up here. Phone is
> still ok though.
bunch92@yahoo.fr has brought this to us :
> "Jono" <nothanks@blueyonder.invalid> wrote in message
> news:mn.c5157d6cb8848eda.48968@blueyonder.invalid. ..
>> bunch92@yahoo.fr wrote on 24/12/2006 :
>>> The answer is :
>>>
>>> Proxy server detected
>>> You came from 86.16.142.208 (cpc1-alde2-0-0-cust719.glfd.cable.ntl.com)
>>> Remote address 62.252.0.12 (glfd-cache-9.server.ntli.net)
>>> Remote host 62.252.0.12 (glfd-cache-9.server.ntli.net)
>>
>> Can you force use of a different proxy & retest?
>>
>>
>
> This is way out of my skillset. I have no idea if I can and how it is
> achieved.
> I don't want to bother you guys too long as it is Xmas eve, but thanks for
> your help, and I will keep you posted on my progress.
Simply right-click the Internet Explorer icon on the desktop & choose
Properties, followed by the Connections tab. Then click the LAN button
& fill in the bits in the bottom half of the dialogue box with any of
these proxies
<http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#ntl>,
remembering to use port 8080
traceroute to www.sipgate.co.uk (217.10.79.28), 30 hops max, 40 byte
packets
1 *************-europa-stk.melonite.nu (62.3.***.**) 1.255 ms 0.913
ms 2.571 ms
2 LINX.LON-1-eth110.uk.lambdanet.net (195.66.224.99) 5.583 ms 7.453
ms 6.582 ms
3 PAR-4-pos300.fr.lambdanet.net (82.197.136.34) 14.863 ms 16.835 ms
13.460 ms
4 FRA-1-pos212.de.lambdanet.net (82.197.144.21) 12.567 ms 13.486 ms
12.738 ms
5 FRA-2-pos600.de.lambdanet.net (217.71.96.102) 23.907 ms 23.578 ms
23.207 ms
6 FRA-8-pos300.de.lambdanet.net (217.71.105.94) 37.551 ms 25.453 ms
22.912 ms
7 bellaxa-2-FRA.de.lambdanet.net (217.71.104.206) 23.632 ms 32.424
ms 28.766 ms
8 217.118.18.38 (217.118.18.38) 45.359 ms 43.209 ms 43.588 ms
9 r10-1-1.netzquadrat.net (217.10.64.82) 27.983 ms 27.692 ms
17.853 ms
10 r10-2-2.netzquadrat.net (217.10.64.54) 29.312 ms 37.479 ms
26.953 ms
11 www.sipgate.co.uk (217.10.79.28) 27.102 ms 27.396 ms 27.067 ms
Jono wrote:
> bunch92@yahoo.fr has brought this to us :
>> "Jono" <nothanks@blueyonder.invalid> wrote in message
>> news:mn.c5157d6cb8848eda.48968@blueyonder.invalid. ..
>>> bunch92@yahoo.fr wrote on 24/12/2006 :
>>>> The answer is :
>>>>
>>>> Proxy server detected
>>>> You came from 86.16.142.208
>>>> (cpc1-alde2-0-0-cust719.glfd.cable.ntl.com)
>>>> Remote address 62.252.0.12 (glfd-cache-9.server.ntli.net)
>>>> Remote host 62.252.0.12 (glfd-cache-9.server.ntli.net)
>>>
>>> Can you force use of a different proxy & retest?
>>>
>>>
>>
>> This is way out of my skillset. I have no idea if I can and how it is
>> achieved.
>> I don't want to bother you guys too long as it is Xmas eve, but thanks
>> for your help, and I will keep you posted on my progress.
>
> <http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#sidestep>
>
>
> Simply right-click the Internet Explorer icon on the desktop & choose
> Properties, followed by the Connections tab. Then click the LAN button &
> fill in the bits in the bottom half of the dialogue box with any of
> these proxies
> <http://homepage.ntlworld.com/robin.d.h.walker/cmtips/trancache.html#ntl>,
> remembering to use port 8080
>
>
Jono, I don't think this is relevant. The NTL web proxies only
intercept port 80 traffic and don't affect routeing for other protocols
(ie traceroute & SIP). If the OP's traceroute doesn't work then it
isn't a web proxy that's breaking it :)
For info, I'm on NTL and I can get to www.sipgate.co.uk OK and my
traceroute show that my traffic leaves NTL via the fran-ic-1-so-700-0
router as well.
Sipgate down or is it just me ? 
Linear Mode
