There's problems with Sipgate accepting forwarded calls, e.g. calls made
from a landline to a provider who then SIP-forward the call to your SIP ID
at Sipgate. Calls made direct to the Sipgate phone number work (i.e.
avoiding the forwarding service).
I've spoke to Steve Mancour and they're aware of the problem. No timescale
for a resolution :-(
"Red Dave" <reddogdave2002@nospam.yahoo.co.uk> wrote in message
news:12c9pu57l3fr758@corp.supernews.com...
> There's problems with Sipgate accepting forwarded calls, e.g. calls made
> from a landline to a provider who then SIP-forward the call to your SIP ID
> at Sipgate. Calls made direct to the Sipgate phone number work (i.e.
> avoiding the forwarding service).
>
> I've spoke to Steve Mancour and they're aware of the problem. No
> timescale for a resolution :-(
>
> RDD
...............Hmm. these problems seem to coincide with mine - which I
raised in the post "SPA1001" on 22/7/06
Stephen M Baines explained on 24/07/2006 :
> On Mon, 24 Jul 2006 16:31:23 +0100, "Red Dave"
> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>
>> I've spoke to Steve Mancour and they're aware of the problem. No timescale
>> for a resolution :-(
>
> If it's not one thing, it's another. Does it ever work reliably for
> more than a day at a time?
FFS, they hardly charge the earth for the service now, do they?
"Red Dave" <reddogdave2002@nospam.yahoo.co.uk> wrote in message
news:12c9pu57l3fr758@corp.supernews.com...
> There's problems with Sipgate accepting forwarded calls, e.g. calls made
> from a landline to a provider who then SIP-forward the call to your SIP ID
> at Sipgate. Calls made direct to the Sipgate phone number work (i.e.
> avoiding the forwarding service).
>
> I've spoke to Steve Mancour and they're aware of the problem. No
> timescale for a resolution :-(
>
> RDD
>
I have the same problem. I sent an email to Sipgate about this, but have not
yet received a response.
"Stephen M Baines"
<usenet@localhost.kitschcamppalace.org.uk> wrote in message
news:9fv9c252i0l1cqs622qal170e9dt1d2gh1@4ax.com
> On Mon, 24 Jul 2006 16:31:23 +0100, "Red Dave"
> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>
> > I've spoke to Steve Mancour and they're aware of the
> > problem. No timescale for a resolution :-(
>
> If it's not one thing, it's another. Does it ever work
> reliably for more than a day at a time?
I don't really think it's their problem. I am receiving calls to my
numbers direct, it's only calls to my US IPKall number that aren't
working, which leads me to think it's their fault rather than Sipgate's.
"Stephen M Baines"
<usenet@localhost.kitschcamppalace.org.uk> wrote in message
news:9fv9c252i0l1cqs622qal170e9dt1d2gh1@4ax.com
> On Mon, 24 Jul 2006 16:31:23 +0100, "Red Dave"
> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>
> > I've spoke to Steve Mancour and they're aware of the
> > problem. No timescale for a resolution :-(
>
> If it's not one thing, it's another. Does it ever work
> reliably for more than a day at a time?
I don't really think it's their problem. I am receiving calls to my
numbers direct, it's only calls to my US IPKall number that aren't
working, which leads me to think it's their fault rather than Sipgate's.
On Mon, 24 Jul 2006 19:10:56 +0100, Jono
<nothanks@notonyournelly.blueyonder.com.co.uk> wrote:
>Stephen M Baines explained on 24/07/2006 :
>> On Mon, 24 Jul 2006 16:31:23 +0100, "Red Dave"
>> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>>
>>> I've spoke to Steve Mancour and they're aware of the problem. No timescale
>>> for a resolution :-(
>>
>> If it's not one thing, it's another. Does it ever work reliably for
>> more than a day at a time?
>
>FFS, they hardly charge the earth for the service now, do they?
When I pay for a service (and I do pay), I expect it to work most of
the time reliably. The last couple of weeks have been dreadful. My
second provider has been rock solid.
--
Stephen M Baines http://www.kitschcamppalace.org.uk http://www.alledal.nu
"Stephen M Baines"
<usenet@localhost.kitschcamppalace.org.uk> wrote in message
news:pjbbc2hp8s0279itrcicbrv76ktqga17jn@4ax.com
[snip]
> When I pay for a service (and I do pay), I expect it to
> work most of the time reliably. The last couple of weeks
> have been dreadful. My second provider has been rock
> solid.
Ivor Jones wrote:
> "Stephen M Baines"
> <usenet@localhost.kitschcamppalace.org.uk> wrote in message
> news:9fv9c252i0l1cqs622qal170e9dt1d2gh1@4ax.com
>> On Mon, 24 Jul 2006 16:31:23 +0100, "Red Dave"
>> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>>
>>> I've spoke to Steve Mancour and they're aware of the
>>> problem. No timescale for a resolution :-(
>>
>> If it's not one thing, it's another. Does it ever work
>> reliably for more than a day at a time?
>
> I don't really think it's their problem. I am receiving calls to my
> numbers direct, it's only calls to my US IPKall number that aren't
> working, which leads me to think it's their fault rather than Sipgate's.
This particular issue is a SIPgate issue, not IPKall.
<M.Dexter@blueyonder.co.uk> wrote in message
news:vv3cc2td43avrubh9sjl10npqeorfuf1eo@4ax.com
[snip]
> Any faults where Sipgate are involved in some way ARE
> always Sipgate issues always have been always will be
> until they manage to archive some measure of competence
> at providing telecom related services .
Oh do shut up. When you achive some measure of competence in putting your
arguments forward I might start to listen to you.
Thus spaketh Ivor Jones:
> <M.Dexter@blueyonder.co.uk> wrote in message
> news:vv3cc2td43avrubh9sjl10npqeorfuf1eo@4ax.com
>
> [snip]
>
>> Any faults where Sipgate are involved in some way ARE
>> always Sipgate issues always have been always will be
>> until they manage to archive some measure of competence
>> at providing telecom related services .
>
> Oh do shut up. When you achive some measure of competence in putting
> your arguments forward I might start to listen to you.
>
> Ivor
It's best just to completely ignore small appendage boy.
On Tue, 25 Jul 2006 16:41:47 GMT, "{{{{{Welcome}}}}}"
<bhx___spam@trapped___hotmail.co.uk> wrote:
>Thus spaketh Ivor Jones:
>> <M.Dexter@blueyonder.co.uk> wrote in message
>> news:vv3cc2td43avrubh9sjl10npqeorfuf1eo@4ax.com
>>
>> [snip]
>>
>>> Any faults where Sipgate are involved in some way ARE
>>> always Sipgate issues always have been always will be
>>> until they manage to archive some measure of competence
>>> at providing telecom related services .
>>
>> Oh do shut up. When you achive some measure of competence in putting
>> your arguments forward I might start to listen to you.
>>
>> Ivor
>
>It's best just to completely ignore small appendage boy.
I've also not had a reply to my e-mail of Monday. When I spoke to Steve
Mancour he said that he had "four pages of e-mails" to go through, but I was
still hoping for some sort of reply!
I did suggest that they come up with some simple way of communicating to
their users that there's a problem they're aware of and (possibly) time to
fix details, but apparently that would be too complicated, possibly break
the service, and result in other customers complaining about the change in
service!!! (I know, I know, seems strange to me!)
We're now forwarding calls direct to the landline number and not the SIP
address, which does work! Unfortunately we have to pay per minute for calls
forwarded to a landline (forwards to a SIP address are free!).
I'm not too sure how I'd work out when Sipgate have fixed the problem,
particularly given support's poor reply rate....?!
Oh, and for those of you who are still unsure of who's problem this is,
Steve Mancour himself(!) said that this was a Sipgate issue.
RDD.
"Gareth Evans" <garethevans@gmail.com> wrote in message
news:9P2dnfhMMc7MtFjZRVnyrw@pipex.net...
> "Red Dave" <reddogdave2002@nospam.yahoo.co.uk> wrote in message
> news:12c9pu57l3fr758@corp.supernews.com...
>> There's problems with Sipgate accepting forwarded calls, e.g. calls made
>> from a landline to a provider who then SIP-forward the call to your SIP
>> ID at Sipgate. Calls made direct to the Sipgate phone number work (i.e.
>> avoiding the forwarding service).
>>
>> I've spoke to Steve Mancour and they're aware of the problem. No
>> timescale for a resolution :-(
>>
>> RDD
>>
>
> I have the same problem. I sent an email to Sipgate about this, but have
> not yet received a response.
>
> Gareth
>
No, Steve did not mention this. In fact he said that he had no information
on what the problem was caused by other than reports from a number of call
forwarding providers that Sipgate was rejecting their calls.
You've done well to speak to someone at Sipgate (I'm assuming)!!! I called
Steve but he was VERY unhappy to take my call! :-(
I still haven't even had a reply to the e-mail I sent to support on Monday,
so I've got no further details and no idea if the problem's been fixed or
not.
RDD.
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4ipjkmF4rf21U1@individual.net...
> "Red Dave" <reddogdave2002@nospam.yahoo.co.uk> wrote in
> message news:12cef6rlmmnndfe@corp.supernews.com
>
> [snip]
>
>> Oh, and for those of you who are still unsure of who's
>> problem this is, Steve Mancour himself(!) said that this
>> was a Sipgate issue.
>> RDD.
>
> I spoke to someone who thought that it may be related to "SPIT" i.e. spam
> over ip phones. Did Steve mention this..?
>
> Ivor
>
>
<M.Dexter@blueyonder.co.uk> wrote in message
news:63enc2137mv4s9aiga7j5ojqrv9bmbu4h9@4ax.com
> On Sat, 29 Jul 2006 09:52:18 +0100, "Red Dave"
> <reddogdave2002@nospam.yahoo.co.uk> wrote:
>
>
> > You've done well to speak to someone at Sipgate (I'm
> > assuming)!!! I called Steve but he was VERY unhappy to
> > take my call! :-(
>
> And this was another reason why I left if they cannot be
> bothered to speak to me then I can't be bothered to be a
> customer .
I bet they're crying into their beer over that one.
Red Dave wrote:
> I've also not had a reply to my e-mail of Monday. When I spoke to Steve
> Mancour he said that he had "four pages of e-mails" to go through, but I was
> still hoping for some sort of reply!
>
> I did suggest that they come up with some simple way of communicating to
> their users that there's a problem they're aware of and (possibly) time to
> fix details, but apparently that would be too complicated, possibly break
> the service, and result in other customers complaining about the change in
> service!!! (I know, I know, seems strange to me!)
>
> We're now forwarding calls direct to the landline number and not the SIP
> address, which does work! Unfortunately we have to pay per minute for calls
> forwarded to a landline (forwards to a SIP address are free!).
>
> I'm not too sure how I'd work out when Sipgate have fixed the problem,
> particularly given support's poor reply rate....?!
>
> Oh, and for those of you who are still unsure of who's problem this is,
> Steve Mancour himself(!) said that this was a Sipgate issue.
>
> RDD.
>
> "Gareth Evans" <garethevans@gmail.com> wrote in message
> news:9P2dnfhMMc7MtFjZRVnyrw@pipex.net...
> > "Red Dave" <reddogdave2002@nospam.yahoo.co.uk> wrote in message
> > news:12c9pu57l3fr758@corp.supernews.com...
> >> There's problems with Sipgate accepting forwarded calls, e.g. calls made
> >> from a landline to a provider who then SIP-forward the call to your SIP
> >> ID at Sipgate. Calls made direct to the Sipgate phone number work (i.e.
> >> avoiding the forwarding service).
> >>
> >> I've spoke to Steve Mancour and they're aware of the problem. No
> >> timescale for a resolution :-(
> >>
> >> RDD
> >>
> >
> > I have the same problem. I sent an email to Sipgate about this, but have
> > not yet received a response.
> >
> > Gareth
> >
I finally received a response from Sipgate! They said:
"We have done this for security reasons. By allowing annonymous calls
without authentication, our users are vulnerable to abuse via this
method."
On 2006-08-01, Gareth Evans <garethevans@gmail.com> wrote:
> I finally received a response from Sipgate! They said:
>
> "We have done this for security reasons. By allowing annonymous calls
> without authentication, our users are vulnerable to abuse via this
> method."
>
> Looks like I won't be using Sipgate from now on.
If I understand the issue correctly, there are now only two ways of
contacting someone with a Sipgate registered phone. Either connect your
phone to the Sipgate network and dial their SIP-ID or come in from the
PSTN. Anyone imprudent enough to use SIP-ID@sipgate.co.uk directly or
via forwarding is due for a disappointment.
Sipgate users now have a wall round their garden. They may or may not
feel less vunerable but they are cut off from most, if not all, of the
SIP-using world.
Brian wrote:
>
> If I understand the issue correctly, there are now only two ways of
> contacting someone with a Sipgate registered phone. Either connect your
> phone to the Sipgate network and dial their SIP-ID or come in from the
> PSTN. Anyone imprudent enough to use SIP-ID@sipgate.co.uk directly or
> via forwarding is due for a disappointment.
>
> Sipgate users now have a wall round their garden. They may or may not
> feel less vunerable but they are cut off from most, if not all, of the
> SIP-using world.
>
> Brian.
Just to put things in perspective, afaik you've never been able to do
this with voip.co.uk.
I'm sure sipgate will set up some fixed IPs that will allow anonymous
calls from (for call forwarding from certain providers).
"Brian" <bandj@o2.co.uk> wrote in message
news:eanpv6$iss$1$8300dec7@news.demon.co.uk...
> On 2006-08-01, Gareth Evans <garethevans@gmail.com> wrote:
>
>> I finally received a response from Sipgate! They said:
>>
>> "We have done this for security reasons. By allowing annonymous calls
>> without authentication, our users are vulnerable to abuse via this
>> method."
>>
>> Looks like I won't be using Sipgate from now on.
>
> If I understand the issue correctly, there are now only two ways of
> contacting someone with a Sipgate registered phone. Either connect your
> phone to the Sipgate network and dial their SIP-ID or come in from the
> PSTN. Anyone imprudent enough to use SIP-ID@sipgate.co.uk directly or
> via forwarding is due for a disappointment.
>
> Sipgate users now have a wall round their garden. They may or may not
> feel less vunerable but they are cut off from most, if not all, of the
> SIP-using world.
>
> Brian.
Surely their peering arrangements are not affected?
"Jono" <jono@NoThanksNeverBlueYonder.com> wrote in message
news:rxMzg.110328$wl.86079@text.news.blueyonder.co .uk
> "Brian" <bandj@o2.co.uk> wrote in message
> news:eanpv6$iss$1$8300dec7@news.demon.co.uk...
[snip]
> > Sipgate users now have a wall round their garden. They
> > may or may not feel less vunerable but they are cut off
> > from most, if not all, of the SIP-using world.
> >
> > Brian.
>
> Surely their peering arrangements are not affected?
Gradwell to Sipgate isn't working at the moment, it's ok the other way
round. Gradwell say it's not their end.
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:4j9jddF70caaU1@individual.net...
> "Jono" <jono@NoThanksNeverBlueYonder.com> wrote in message
> news:rxMzg.110328$wl.86079@text.news.blueyonder.co .uk
>> "Brian" <bandj@o2.co.uk> wrote in message
>> news:eanpv6$iss$1$8300dec7@news.demon.co.uk...
>
> [snip]
>
>> > Sipgate users now have a wall round their garden. They
>> > may or may not feel less vunerable but they are cut off
>> > from most, if not all, of the SIP-using world.
>> >
>> > Brian.
>>
>> Surely their peering arrangements are not affected?
>
> Gradwell to Sipgate isn't working at the moment, it's ok the other way
> round. Gradwell say it's not their end.
>
> Ivor
Surely, couldn't they add a ticky box in the customer log in screen for the
customer to choose to allow or disallow annonymous SIP calls?
This is what's causing my issue with my Mum's SPA1001. On line 2 which is
registered to voip.co.uk, I had 1234567@sipgate.co.uk in the dial plan,
which no longer works.
On 2006-08-01, Jono <jono@NoThanksNeverBlueYonder.com> wrote:
> "Brian" <bandj@o2.co.uk> wrote in message
> news:eanpv6$iss$1$8300dec7@news.demon.co.uk...
>> On 2006-08-01, Gareth Evans <garethevans@gmail.com> wrote:
>>
>>> I finally received a response from Sipgate! They said:
>>>
>>> "We have done this for security reasons. By allowing annonymous calls
>>> without authentication, our users are vulnerable to abuse via this
>>> method."
>>>
>>> Looks like I won't be using Sipgate from now on.
>>
>> If I understand the issue correctly, there are now only two ways of
>> contacting someone with a Sipgate registered phone. Either connect your
>> phone to the Sipgate network and dial their SIP-ID or come in from the
>> PSTN. Anyone imprudent enough to use SIP-ID@sipgate.co.uk directly or
>> via forwarding is due for a disappointment.
>>
>> Sipgate users now have a wall round their garden. They may or may not
>> feel less vunerable but they are cut off from most, if not all, of the
>> SIP-using world.
>>
>> Brian.
>
> Surely their peering arrangements are not affected?
The small amount of testing I did earlier today would indicate that they
are not working. Sipgate's website lists only four prefixes for peering
from outside their network: FWD, IPtel, SIPphone and Telio. Are there
more?
On 2006-08-01, Thomas Kenyon <tom@art-it-services.co.uk> wrote:
> Brian wrote:
>>
>> If I understand the issue correctly, there are now only two ways of
>> contacting someone with a Sipgate registered phone. Either connect your
>> phone to the Sipgate network and dial their SIP-ID or come in from the
>> PSTN. Anyone imprudent enough to use SIP-ID@sipgate.co.uk directly or
>> via forwarding is due for a disappointment.
>>
>> Sipgate users now have a wall round their garden. They may or may not
>> feel less vunerable but they are cut off from most, if not all, of the
>> SIP-using world.
>>
>> Brian.
>
> Just to put things in perspective, afaik you've never been able to do
> this with voip.co.uk.
I've never used voip.co.uk but that fits with what they told me when I
asked about it a little time ago. They did put it slightly differently
and said it may or may not work. Which didn't fill me with confidence.
voiptalk have, to my knowledge, always accepted SIP-to-SIP calls and I
would applaud that. SIP islands do not attract me. Sipgate would appear
to have become one.
> I'm sure sipgate will set up some fixed IPs that will allow anonymous
> calls from (for call forwarding from certain providers).
Maybe they will but there is so little information about why Sipgate
have taken the steps they have to be sure of anything. And if they do
implement something of that nature it probably still won't allow access
to their users in the way it does now. Oh, how I will miss not being
able to use those speaking clocks!
"Brian" <bandj@o2.co.uk> wrote in message
news:eao88s$5hv$2$8302bc10@news.demon.co.uk
> On 2006-08-01, Jono <jono@NoThanksNeverBlueYonder.com>
> wrote:
[snip]
> > Surely their peering arrangements are not affected?
>
> The small amount of testing I did earlier today would
> indicate that they are not working. Sipgate's website
> lists only four prefixes for peering from outside their
> network: FWD, IPtel, SIPphone and Telio. Are there more?
I have always been able to connect from Gradwell, until now. Gradwell were
unware of the problem until I told them. Calls the other way round work
fine.
On 2006-08-01, Ivor Jones <ivor@despammed.invalid> wrote:
> "Brian" <bandj@o2.co.uk> wrote in message
> news:eao88s$5hv$2$8302bc10@news.demon.co.uk
>> On 2006-08-01, Jono <jono@NoThanksNeverBlueYonder.com>
>> wrote:
>
> [snip]
>
>> > Surely their peering arrangements are not affected?
>>
>> The small amount of testing I did earlier today would indicate that
>> they are not working. Sipgate's website lists only four prefixes for
>> peering from outside their network: FWD, IPtel, SIPphone and Telio.
>> Are there more?
>
> I have always been able to connect from Gradwell, until now. Gradwell
> were unware of the problem until I told them. Calls the other way
> round work fine.
So that would appear to indicate Sipgate are not accepting SIP calls
from Gradwell. I did a quick test and got the same result.
More investigation may be needed but there is enough to indicate that
Sipgate users are isolated from other SIP users who wish to contact
them. I'd like to be wrong and, who knows, Sipgate could restore some
limited form of peering and call-forwarding. Maybe, on the other hand,
this is not an issue with the majority of Sipgate customers so the
current situation will remain unchanged.
Sipgate not working for forwarded calls 
Linear Mode
