SPA3102: can't dial out through PSTN from phone memory
Hi All,
while I can easily access my PSTN from the phone's keyboard, dialing
#0 folowed by phone number, after storing, say, #0123456789 in a phone
memory, I can use that memory to dial exactly the same number ...
Re: SPA3102: can't dial out through PSTN from phone memory
Jose formulated on Friday :
> Hi All,
>
> while I can easily access my PSTN from the phone's keyboard, dialing
> #0 folowed by phone number, after storing, say, #0123456789 in a phone
> memory, I can *not* use that memory to dial exactly the same number ...
>
> Any sugestions, please?
> Jose
I think I've added the missing "not" above - Forgive me if I've
misunderstood.
What handset is it? Some phones are a little finicky with #s.
Can you change your prefix to a numerical one?
Have you tried looking at the output of the Sipura Syslog to see what's
actually going on behind the scenes?
Re: SPA3102: can't dial out through PSTN from phone memory
Jose wrote:
> Hi All,
>
> while I can easily access my PSTN from the phone's keyboard, dialing
> #0 folowed by phone number, after storing, say, #0123456789 in a phone
> memory, I can use that memory to dial exactly the same number ...
>
> Any sugestions, please?
Have you tried adding a pause after the #0 You might needto check phone
operation as to what needs to be entered for a pause.
Re: SPA3102: can't dial out through PSTN from phone memory
On Sat, 26 Apr 2008 02:12:22 +0100, "www.GymRatZ.co.uk"
<discount-fitness-equipment@gym.shop.com> wrote:
>Jose wrote:
>> Hi All,
>>
>> while I can easily access my PSTN from the phone's keyboard, dialing
>> #0 folowed by phone number, after storing, say, #0123456789 in a phone
>> memory, I can use that memory to dial exactly the same number ...
>>
>> Any sugestions, please?
>
>Have you tried adding a pause after the #0 You might needto check phone
>operation as to what needs to be entered for a pause.
>
>Pete
If, as I understand it, the SPA is geared up to receive strings
starting with #0 and route them to gw0, inserting a pause, in the
phone, won't help.
Certainly, when accessing a voip network in the same way requires no
delay at all. It is the SPA that is doing the 'decoding'.
I have noticed, since setting up an SPA-3102, in conjunction with a
PSTN line, that there does seem to be a delay before the call is
routed. I guess that is due, in some part at least, to the DTMF that
will have to be sent by the SPA-3102. The SPA I set up recently routed
0800 and 0808 via PSTN. Dialling those numbers worked perfectly but
the connection, when compared to dialling via voip, was significantly
slower.
You could experiment a bit to try and pinpoint the problem.
What happens if you:-
1. include a comma after #0.
For example:
<#0,:>xx.<:@gw0>
2.. try
<#0,:0044800800150><:@gw0>
Should call BT when #0 is dialled.
Re: SPA3102: can't dial out through PSTN from phone memory
On Sun, 27 Apr 2008 09:52:40 GMT, Brian A
<no_spam_bca1000@hotmail.com> wrote:
>What happens if you:-
>1. include a comma after #0.
>For example:
><#0,:>xx.<:@gw0>
>
>2.. try
><#0,:0044800800150><:@gw0>
>Should call BT when #0 is dialled.
>
>3. include a comma and S0..
><#0,:>xx.S0<:@gw0>
>
>Please report back with the results :-)
Hi Brian,
1 comma was sometimes enough, but not always... So, I added 2 commas:
<#0,,:>x.<:@gw0> Like that, it alway works!
I still have a problem though: when I call any service that prompts me
to press this or that number, or a certain code, if use either the
cordless Voip phone, or the corded Voip one, the service cann never
recognize which number(s) I'm pressing.
If I use the PSTN phone attached to the SPA, the same services never
fail to recognize the numbers I enter through the phone...
Re: SPA3102: can't dial out through PSTN from phone memory
On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid>
wrote:
>What handset is it? Some phones are a little finicky with #s.
Hi Jono,
I'm using mainly a Fujitsu Smart SMS cordless phone.
>Can you change your prefix to a numerical one?
I tried that, and it worked well! In the end, I returned to the #0
prefix, though, as explained in my message to Brian.
>Have you tried looking at the output of the Sipura Syslog to see what's
>actually going on behind the scenes?
>
><http://www.sipura.com/Documents/faq/Section_2.html#9>
No, had never heard of that possibility. Might it help me solve the
other issue I mention to Brian - digits not being recognized by
services like phone-banking, etc, when using the VoIP end phones on
the SPA?
Re: SPA3102: can't dial out through PSTN from phone memory
Jose formulated the question :
> On Fri, 25 Apr 2008 21:21:25 +0100, Jono <nothanks@blueyonder.invalid>
> wrote:
>
>> What handset is it? Some phones are a little finicky with #s.
>
> Hi Jono,
>
> I'm using mainly a Fujitsu Smart SMS cordless phone.
>
>
>
>> Can you change your prefix to a numerical one?
>
> I tried that, and it worked well! In the end, I returned to the #0
> prefix, though, as explained in my message to Brian.
>
>
>> Have you tried looking at the output of the Sipura Syslog to see what's
>> actually going on behind the scenes?
>>
>> <http://www.sipura.com/Documents/faq/Section_2.html#9>
>
> No, had never heard of that possibility. Might it help me solve the
> other issue I mention to Brian - digits not being recognized by
> services like phone-banking, etc, when using the VoIP end phones on
> the SPA?
Absolutely.....well, possibly. It is certainly a very useful debugging
tool.
What have you got set for DTMF Playback Level: DTMF Playback Length:
on the Regional tab? ....and what have you set for all the DTMF
sections of both the PSTN & Line One tabs?
Re: SPA3102: can't dial out through PSTN from phone memory
On Sun, 27 Apr 2008 16:20:43 +0100, Jono <nothanks@blueyonder.invalid>
wrote:
Hi Jono
>What have you got set for DTMF Playback Level:
-16
> DTMF Playback Length: (on the Regional tab?)
..1
> ....and what have you set for all the DTMF
>sections of both the PSTN & Line One tabs?
In the Line 1 tab, field "DTMF tx method", I had "auto"; after
searching the this in the manual, I changed it to "InBand+Info" (which
sends both audio info, and SIP info). Now it's working!
The "auto " setting for this parameter, "uses InBand or AVT based on
the outcome of codec negotiation", as per the SPA manual.
I would never imagined someone might want to change something like
this...
Thanks a lot!
PS - I still don't know what's the SIP info the DTMF tx method is
suppose to send out, but since it's doing what I want, and I haven't
noticed any other problem, I'm leaving that way.
>On Sun, 27 Apr 2008 09:52:40 GMT, Brian A
><no_spam_bca1000@hotmail.com> wrote:
>
>>What happens if you:-
>>1. include a comma after #0.
>>For example:
>><#0,:>xx.<:@gw0>
>>
>>2.. try
>><#0,:0044800800150><:@gw0>
>>Should call BT when #0 is dialled.
>>
>>3. include a comma and S0..
>><#0,:>xx.S0<:@gw0>
>>
>>Please report back with the results :-)
>
>
>Hi Brian,
>
>1 comma was sometimes enough, but not always... So, I added 2 commas:
><#0,,:>x.<:@gw0> Like that, it alway works!
Good! I was interested in your results using two commas - I've never
tried that one.
>
>I still have a problem though: when I call any service that prompts me
>to press this or that number, or a certain code, if use either the
>cordless Voip phone, or the corded Voip one, the service cann never
>recognize which number(s) I'm pressing.
>If I use the PSTN phone attached to the SPA, the same services never
>fail to recognize the numbers I enter through the phone...
>
>Any sugestions on this one, please?
>
>Thanks a lot!
>Jose
Yes. The answer to this one is, in your settings, set DTMF to 'INFO'
I think that this will cure it.
Thanks for the feedback!
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