As some of you will be aware i am a massive vonage fan as well as a user of
their services, i was wondering what other people thought about the service
they offer in the uk, and if youve left why did you leave, what did you
think the problems were etc,etc
All points about vonage are welcome,good,bad or otherwise.
Re: Are their any vonage users on here ? DISCUSSION
> All points about vonage are welcome,good,bad or otherwise.
Bad:
Their monthly subscription is far too expensive - around the £4 mark would
be better.
The "bundled" calls don't include calls to mobiles or non-geographic numbers
so are of limited use / perceived value
Hardware locked to vonage so a barrier to leaving the service. Must use
their kit - which is useless for anything else
No peering arrangements for free calls to other VOIP systems
£24 disconnection fee (after 14 day trial period)
Good:
You get a "proper" 01 or 02 phone no. None of these silly 05xxxx numbers
that can be expensive to call from a
mobile - or not included in inclusive minutes.
999/112 access
Good range of "star" services included - and the ability to be able to
predivert to another number should you lose internet
connectivity / power on your ATA.
web management
Re: Are their any vonage users on here ? DISCUSSION
>As some of you will be aware i am a massive vonage fan as well as a user of
>their services, i was wondering what other people thought about the service
>they offer in the uk, and if youve left why did you leave, what did you
>think the problems were etc,etc
>
>All points about vonage are welcome,good,bad or otherwise.
>
I've used Vonage for a few months now without any issues. I no longer have any
other telephone service. Enables me to get the most out of my cable connection.
I purchased the Staples Vonage router package, cheap enough at £29.99.
Quality wise, 99% of the time the difference between this and a normal line is
not noticeable. A couple of times I have had a slight crackling noise on the
connection, but usually a redial fixed it.
Quality may improve further when Telewest upgrade my 1meg service to 4meg which
is supposed to occur over the next few weeks.
Re: Are their any vonage users on here ? DISCUSSION
>>As some of you will be aware i am a massive vonage fan as well as a user of
>>their services, i was wondering what other people thought about the service
>>they offer in the uk, and if youve left why did you leave, what did you
>>think the problems were etc,etc
>>
>>All points about vonage are welcome,good,bad or otherwise.
>>
>
>I've used Vonage for a few months now without any issues. I no longer have any
>other telephone service. Enables me to get the most out of my cable connection.
>I purchased the Staples Vonage router package, cheap enough at £29.99.
>
>Quality wise, 99% of the time the difference between this and a normal line is
>not noticeable. A couple of times I have had a slight crackling noise on the
>connection, but usually a redial fixed it.
>Quality may improve further when Telewest upgrade my 1meg service to 4meg which
>is supposed to occur over the next few weeks.
>
>No, no problems here!
>
>Regards
>
>John
Further to the above.
One of the options I would like to see implemented, is the option to block
anonymous calls, that would be nice.
The reason I bought my router, is you don't have to pay anything if you
dis-connect because the gear is yours, okay yes it is tied to Vonage, but this
can be overcome if necessary, and at the end of the day you end up with a 3port
router for basically £4.99 when compared with the free vonage package.
I used to use the Linksys SR41, but I find this 3 port router works fine. I
have 2 PC's and a Linksys Wifi access point (for my Laptop) connected to it.
Re: Are their any vonage users on here ? DISCUSSION
I have been using them for two months now with no real issues, it just
works!
In terms of cost you get what you pay for, Vonage is up virtually 100%, the
additional services are excellent and you use it just like you would your
regular line.
When you sign up with them you will get a free linksys ATA/3 port router
(RT31P2).
I would recommend them without any hesitation.
Regards,
Paul
"Saleh Jambo" <Saleh@Jambo.nl> wrote in message
news:Zr1Xe.9159$st1.5675@newsfe3-gui.ntli.net...
> As some of you will be aware i am a massive vonage fan as well as a user
> of their services, i was wondering what other people thought about the
> service they offer in the uk, and if youve left why did you leave, what
> did you think the problems were etc,etc
>
> All points about vonage are welcome,good,bad or otherwise.
>
Re: Are their any vonage users on here ? DISCUSSION
Dexter@blueyonder.co.uk wrote:
> On Sun, 18 Sep 2005 10:35:17 GMT, John <dy73ui39aHe5@hotmail.com>
> wrote:
>
>>I've used Vonage for a few months now without any issues. I no longer have any
>>other telephone service. Enables me to get the most out of my cable connection.
>>I purchased the Staples Vonage router package, cheap enough at £29.99.
>
> Well I got up this morning to find our two Vonage lines down but a
> quick FREE call via voipfone to Vonage tech support set matters to
> rights in two minutes flat . Sipgate users could not get their service
> back on line so quickly they cannot even contact Sipgate by phone at
> all .
This thread appears to be about Vonage, not Sipgate. Please try to stay
on-topic.
Re: Are their any vonage users on here ? DISCUSSION
<brown@blueyonder.co.uk> wrote in message
news:f86ri1lh5hu2rkftndo4msljks8dm6dq0g@4ax.com
> On Sun, 18 Sep 2005 16:30:41 GMT, "Saleh Jambo"
> <Saleh@Jambo.nl> wrote:
>
> >
> > <Dexter@blueyonder.co.uk> wrote in message
> > news:d45ri1dgt8ot498pbr2neiq3l2kmauto05@4ax.com...
> >
> > Notice the uk director of sipgate ivor jones is staying
> > quiet over this.
> >
> From replies I have seen from him I think we can assume
> his Sipgate service is working exceptionally well it
> always is !!.
Outgoing PSTN is down, they know about it.
> I don't post here much but from what I have read over the
> last few weeks Jones seems to think that any derogatory
> posts about Sipgate is a sin only redeemable by the
> saying of a thousand hail Mary's .
Re: Are their any vonage users on here ? DISCUSSION
"Saleh Jambo" <Saleh@Jambo.nl> wrote in message
news:T5hXe.6758$ws4.553@newsfe5-win.ntli.net
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:3p5kjlF8rfevU1@individual.net...
>
> ivor brown is correct give ita rest will you , we all
> know your direct involvement with sipgate.
What is it then..? Prove you know what you think you know, or shut up once
and for all.
Re: Are their any vonage users on here ? DISCUSSION
"Saleh Jambo" <Saleh@Jambo.nl> wrote in message
news:ouhXe.8462$QU3.773@newsfe1-win.ntli.net
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:3p5m60F8pchnU1@individual.net...
>
>
> as brown says you cant resist biting can you eyevor.
Not biting, just asking you to prove what you're claiming to know.
> i am not the only one who knws the truth babe you know,
> the reat just sit back and watch you makea fool of
> yoourself
> <plonk>
Re: Are their any vonage users on here ? DISCUSSION
"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3p5n4nF8ftatU1@individual.net...
we dont need to prove a thing lovey, most people know the truth now hive it
a rest and fess up with the truth before you are exposed on a big scale
eyevor.
Re: Are their any vonage users on here ? DISCUSSION
<Dexter@blueyonder.co.uk> wrote in message
news:vr9ri19gsgi5jqp7lvdnhjk9jnj1qc4va4@4ax.com
> On Sun, 18 Sep 2005 18:40:37 +0100, "Ivor Jones"
> <ivor@despammed.invalid> wrote:
>
>
> > You can say what you want, all I am asking is that if
> > you are accusing me of something you should be able to
> > prove it.
> Someone will do one Day you can count on that every shred
> of evidence points to it .
So put your money where your mouth is.
If you can, prove what you think you know. If you can't, give it a rest.
Re: Are their any vonage users on here ? DISCUSSION
Dexter@blueyonder.co.uk wrote:
> On Sun, 18 Sep 2005 17:13:23 +0100, Paul Cupis <paul@cupis.co.uk>
> wrote:
>>Dexter@blueyonder.co.uk wrote:
>>>On Sun, 18 Sep 2005 10:35:17 GMT, John <dy73ui39aHe5@hotmail.com>
>>>wrote:
>>>>I've used Vonage for a few months now without any issues. I no longer have any
>>>>other telephone service. Enables me to get the most out of my cable connection.
>>>>I purchased the Staples Vonage router package, cheap enough at £29.99.
>>>
>>>Well I got up this morning to find our two Vonage lines down but a
>>>quick FREE call via voipfone to Vonage tech support set matters to
>>>rights in two minutes flat . Sipgate users could not get their service
>>>back on line so quickly they cannot even contact Sipgate by phone at
>>>all .
>>
>>This thread appears to be about Vonage, not Sipgate. Please try to stay
>>on-topic.
>
> What's up Paul do you not agree with anything that points to Vonage
> superior efficiency I was merely pointing out the difference between
> a good voip provider and an extremely bad and inefficient one .
What's "up" is that you appear to be obsessed with Sipgate to the point
of mentioning them in every single thread you can, even one which is
explicitly about Vonage *only*.
That is not useful when trying to promote useful discourse. You don't
like Sipgate - guess what, we know this. Get over it.
Re: Are their any vonage users on here ? DISCUSSION
> £24 disconnection fee (after 14 day trial period)
I have an email from CS confirming that the disconnection fee will be
refunded if the hardware is returned to them.
--
John Blessing
http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web. http://www.lbetoolbox.com - Remove Duplicates from MS Outlook
"DMac" <a77w@yahoo.co.uk> wrote in message
news:glaXe.76410$2n6.20@fe3.news.blueyonder.co.uk. ..
Re: Are their any vonage users on here ? DISCUSSION
>On Sun, 18 Sep 2005 18:43:29 GMT, "John Blessing"
><jb@**REMOVE**THIS**Lbesoftware.com> wrote:
>
>>
>>> £24 disconnection fee (after 14 day trial period)
>>
>>
>>I have an email from CS confirming that the disconnection fee will be
>>refunded if the hardware is returned to them.
>And what about people who have bought their own hardware John .
They pay nothing, and keep the hardware they have bought, at least they get a
usable 3 port router for £4.99
>On Sun, 18 Sep 2005 10:35:17 GMT, John <dy73ui39aHe5@hotmail.com>
>wrote:
>>I've used Vonage for a few months now without any issues. I no longer have any
>>other telephone service. Enables me to get the most out of my cable connection.
>>I purchased the Staples Vonage router package, cheap enough at £29.99.
>Well I got up this morning to find our two Vonage lines down but a
>quick FREE call via voipfone to Vonage tech support set matters to
>rights in two minutes flat . Sipgate users could not get their service
>back on line so quickly they cannot even contact Sipgate by phone at
>all .
I had an issue with our line going down - possibly after a power cut
on tuesday. I did find the tech support a bit annoying because we
don't have a standard network setup here, and they ended up having to
reset the system to factory settings. In the end I had to break the
call with them because they didn't believe what I was telling them
about IP addresses etc, however, once the reset was done then it
worked.
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.
Are their any vonage users on here ? DISCUSSION 
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