Virgin unlock codes

Anyone have experience of how long it takes Virgin to issue unlocking
codes via email?

Prior to ordering my new SE K700i I was told by a nice lady in the Sales
team that the handset would more than likely be unlocked. You guessed
it, on arrival it was locked.

I phoned Customer Services and the guy said he would request the unlock
code(s) to be emailed to me, but they may take up to 30 days. I have
only ever spent about £9 - £10 with Virgin and he didn't ask me to
credit my account up to £30, so I have nothing to complain about.

Just hoping I get the email sooner rather than later.

Anyone have first hand knowledge?

Thanks,

BC.

bacillus cereus wrote:
> Anyone have experience of how long it takes Virgin to issue unlocking
> codes via email?
>
> Prior to ordering my new SE K700i I was told by a nice lady in the Sales
> team that the handset would more than likely be unlocked. You guessed
> it, on arrival it was locked.
>
> I phoned Customer Services and the guy said he would request the unlock
> code(s) to be emailed to me, but they may take up to 30 days. I have
> only ever spent about £9 - £10 with Virgin and he didn't ask me to
> credit my account up to £30, so I have nothing to complain about.
>
> Just hoping I get the email sooner rather than later.
>
> Anyone have first hand knowledge?
>
> Thanks,
>
> BC.

sorry, wrong group!!!!!