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  #1 (permalink)  
Old 07-05-2010, 05:39 PM
Pheasant Plucker®
Guest
 
Posts: n/a
Default VoIP calls to Mobotix IP Camera always engaged?

Hi there,

I have set up a couple of Mobotix D22M-SEC cameras to use VoIPtalk each with
their own number.

I have also added a third VoIPtalk number to the excellent Acrobits
SoftPhone on my iPhone.

Both cameras can make calls to the iPhone and play back a pre-recorded
message and I will play around with setting alerts at a later date.

However when I try to call either of the Mobotix IP cameras from the iPhone
using the VoIPtalk account I get the engaged tone.

I believe it did ring the very first time but did not answer and since then
all I have gotten is this damn engaged tone.

Does any kind soul have any idea what might be causing this please and
better still know how to resolve the issue?

--
Thanks & regards,
-=pp=-




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  #2 (permalink)  
Old 07-13-2010, 12:47 AM
News Reader
Guest
 
Posts: n/a
Default Re: VoIP calls to Mobotix IP Camera always engaged?


"Pheasant Plucker®" <pheasant@plucker.not> wrote in message
news:8oGdnQP7m7xbha_RnZ2dnUVZ_tWdnZ2d@giganews.com ...
> Hi there,
>
> I have set up a couple of Mobotix D22M-SEC cameras to use VoIPtalk each
> with
> their own number.
>
> I have also added a third VoIPtalk number to the excellent Acrobits
> SoftPhone on my iPhone.
>
> Both cameras can make calls to the iPhone and play back a pre-recorded
> message and I will play around with setting alerts at a later date.
>
> However when I try to call either of the Mobotix IP cameras from the
> iPhone
> using the VoIPtalk account I get the engaged tone.
>
> I believe it did ring the very first time but did not answer and since
> then
> all I have gotten is this damn engaged tone.
>
> Does any kind soul have any idea what might be causing this please and
> better still know how to resolve the issue?
>
> --
> Thanks & regards,
> -=pp=-
>
>
>



Hi,


Further to reading your other recent post...

.... my guess(timate) would be one or more (combination or singular) of:

- ITSP - some ITSPs (VoIP service providers) are not as open standards,
flexible, adaptable or dependable as others
- Firewall, Router, Proxy - your internet access configuration for the
cameras (that the cameras are using to provide their camera services and
perform the integrated VoIP access, functions, services, etc.) is not
permitting the desired, complete, full, augmented or extensive access they
want, are seeking or require (i.e.
- multiple device configuration - if you are using multiple of the same
devices (generally - multiple VoIP systems) on the same network (local or
subnet / routed origin zone, etc.) then you might well find that they
inherently jam, block or contend / congest (with) each other. Therefore,
they may require manual configuration to have or use separate port ranges
for each device (particularly perhaps on the VoIP side [the webcam / IP
camera aspect may not require this] - certain ITSPs or configurations,
service types, performance objectives / profiles, etc. may make this more
important, necessary or applicable / required / relevant).

This may be helpful or useful...

"
http://msatt.co.uk/index.php?option=...risk&Itemid=75 "

.... particularly for example regarding specific / peculiar anomalies of
given routers, etc. and (moreover?) ports to be opened / forwarded (for one
SIP / VoIP client... you would need to read more about using multiple SIP /
VoIP clients in the same network / zone source, etc. especially if you want
"full" "compliant" "standards" / what have you, etc. SIP / VoIP
implementation [or if this is required / your ITSP / VoIP providers
implementation requires this, etc.] [i.e. sequentially increase the block
ranges and matchingly re-configure your SIP / VoIP for each such SIP / VoIP
client device - e.g. device 1: 5060 and 5000-5010; device 2: 5061 and
5011-5021; device 3: 5062 and 5022-32, etc., etc.?]).

Hope that might help a bit or works!

Simplest solution or version for you might be - change your ITSP / VoIP
provider (that you are trying to use in [each of] your IP cameras). Else /
or (and perhaps necessarily depending on your internet router / access
configuration [or rather your cameras access thereat]) port forwarding, DMZ,
routing, etc.


Best wishes,




News Reader




--- news://freenews.netfront.net/ - complaints: news@netfront.net ---

Reply With Quote
  #3 (permalink)  
Old 07-13-2010, 01:01 AM
News Reader
Guest
 
Posts: n/a
Default Re: VoIP calls to Mobotix IP Camera always engaged?


"News Reader" <no@email.invalid> wrote in message
news:i1gd2f$1136$1@adenine.netfront.net...
>
> "Pheasant Plucker®" <pheasant@plucker.not> wrote in message
> news:8oGdnQP7m7xbha_RnZ2dnUVZ_tWdnZ2d@giganews.com ...
>> Hi there,
>>
>> I have set up a couple of Mobotix D22M-SEC cameras to use VoIPtalk each
>> with
>> their own number.
>>
>> I have also added a third VoIPtalk number to the excellent Acrobits
>> SoftPhone on my iPhone.
>>
>> Both cameras can make calls to the iPhone and play back a pre-recorded
>> message and I will play around with setting alerts at a later date.
>>
>> However when I try to call either of the Mobotix IP cameras from the
>> iPhone
>> using the VoIPtalk account I get the engaged tone.
>>
>> I believe it did ring the very first time but did not answer and since
>> then
>> all I have gotten is this damn engaged tone.
>>
>> Does any kind soul have any idea what might be causing this please and
>> better still know how to resolve the issue?
>>
>> --
>> Thanks & regards,
>> -=pp=-
>>
>>
>>

>
>
> Hi,
>
>
> Further to reading your other recent post...
>
> ... my guess(timate) would be one or more (combination or singular) of:
>
> - ITSP - some ITSPs (VoIP service providers) are not as open standards,
> flexible, adaptable or dependable as others
> - Firewall, Router, Proxy - your internet access configuration for the
> cameras (that the cameras are using to provide their camera services and
> perform the integrated VoIP access, functions, services, etc.) is not
> permitting the desired, complete, full, augmented or extensive access they
> want, are seeking or require (i.e.
> - multiple device configuration - if you are using multiple of the same
> devices (generally - multiple VoIP systems) on the same network (local or
> subnet / routed origin zone, etc.) then you might well find that they
> inherently jam, block or contend / congest (with) each other. Therefore,
> they may require manual configuration to have or use separate port ranges
> for each device (particularly perhaps on the VoIP side [the webcam / IP
> camera aspect may not require this] - certain ITSPs or configurations,
> service types, performance objectives / profiles, etc. may make this more
> important, necessary or applicable / required / relevant).
>
> This may be helpful or useful...
>
> "
> http://msatt.co.uk/index.php?option=...risk&Itemid=75 "
>
> ... particularly for example regarding specific / peculiar anomalies of
> given routers, etc. and (moreover?) ports to be opened / forwarded (for
> one SIP / VoIP client... you would need to read more about using multiple
> SIP / VoIP clients in the same network / zone source, etc. especially if
> you want "full" "compliant" "standards" / what have you, etc. SIP / VoIP
> implementation [or if this is required / your ITSP / VoIP providers
> implementation requires this, etc.] [i.e. sequentially increase the block
> ranges and matchingly re-configure your SIP / VoIP for each such SIP /
> VoIP client device - e.g. device 1: 5060 and 5000-5010; device 2: 5061 and
> 5011-5021; device 3: 5062 and 5022-32, etc., etc.?]).
>
> Hope that might help a bit or works!
>
> Simplest solution or version for you might be - change your ITSP / VoIP
> provider (that you are trying to use in [each of] your IP cameras). Else /
> or (and perhaps necessarily depending on your internet router / access
> configuration [or rather your cameras access thereat]) port forwarding,
> DMZ, routing, etc.
>
>
> Best wishes,
>
>
>
>
> News Reader
>
>
>
>
> --- news://freenews.netfront.net/ - complaints: news@netfront.net ---



Hi,


....


ooopppps.... was supposed to include the third option before the wrap up....

.... in fact... no... no... hold it... I made a complete hash of that post...
lets start again...



*** CORRECT VERSION !!! ***



Hi,


Further to reading your other recent post...

.... my guess(timate) would be one or more (combination or singular) of:


- ITSP - some ITSPs (VoIP service providers) are not as open standards,
flexible, adaptable or dependable as others


- Firewall, Router, Proxy - your internet access configuration for the
cameras (that the cameras are using to provide their camera services and
perform the integrated VoIP access, functions, services, etc.) is not
permitting the desired, complete, full, augmented or extensive access they
want, are seeking or require (i.e. not direct IP or own proper external IP
address each, or fully independently [per device] routed / forwarded ports /
routes, etc. e.g. on your router, firewall, etc.!)

This may be helpful or useful...

"
http://msatt.co.uk/index.php?option=...risk&Itemid=75 "

.... particularly for example regarding specific / peculiar anomalies of
given routers, etc. and (moreover?) ports to be opened / forwarded (for one
SIP / VoIP client... if you need to be, are or will be using more than one
SIP / VoIP client / device then you will or at least might need to a bit
more clever and go on to an extra layer / level or do some additional more
clever steps - see the "extra >>" section below the next point(!).


- multiple device configuration - if you are using multiple of the same
devices (generally - multiple VoIP systems) on the same network (local or
subnet / routed origin zone, etc.) then you might well find that they
inherently jam, block or contend / congest (with) each other. Therefore,
they may require manual configuration to have or use separate port ranges
for each device (particularly perhaps on the VoIP side [the webcam / IP
camera aspect may not require this] - certain ITSPs or configurations,
service types, performance objectives / profiles, etc. may make this more
important, necessary or applicable / required / relevant).

.... extra >> you would need to read more about using multiple SIP /
VoIP clients in the same network / zone source, etc. especially if you want
"full" "compliant" "standards" / what have you, etc. SIP / VoIP
implementation [or if this is required / your ITSP / VoIP providers
implementation requires this, etc.] [i.e. sequentially increase the block
ranges and matchingly re-configure your SIP / VoIP for each such SIP / VoIP
client device - e.g. device 1: 5060 and 5000-5010; device 2: 5061 and
5011-5021; device 3: 5062 and 5022-32, etc., etc.?]).


- Device Hardware Issue / SIP / VoIP Implementation Issue: It may be that
the Mobotix camera hard / software has an either rather "custom"
implementation of SIP / VoIP, a partial implementation or a rather quirky or
particular "standards" approach to their implementation / the way they have
done their implementation. You can probably guess the work around / fix for
this (either pick a different model if they have done some other differently
or that "work" or at least "work how you would like / hope", chose a
different vendor, research or identify the specific issues with their
equipment / this model and implement your own specific / the model or
manufacturer specific "fix", etc. - lol : - ) ).


Hope that might help a bit or works!

Simplest solution or version for you might be - change your ITSP / VoIP
provider (that you are trying to use in [each of] your IP cameras). Else /
or (and perhaps necessarily depending on your internet router / access
configuration [or rather your cameras access thereat]) port forwarding, DMZ,
routing, etc. (Maybe somewhat sensible try basic testing procedure and have
just one device installed at first until you get that all fully working then
see about adding additional units and / or also don't ever forget "old
favourite" or good old modular swap out fault testing [i.e. swap out
components to determine faulty as / if where necessary - i.e. one of the
units may be behaving spuriously or anomalously, etc.! : - ) ).


Best wishes,




News Reader




--- news://freenews.netfront.net/ - complaints: news@netfront.net ---

Reply With Quote
  #4 (permalink)  
Old 07-13-2010, 05:23 PM
Chris Davies
Guest
 
Posts: n/a
Default Re: VoIP calls to Mobotix IP Camera always engaged?

"Pheasant Plucker®" <pheasant@plucker.not> wrote:
> I have set up a couple of Mobotix D22M-SEC cameras to use VoIPtalk each with
> their own number.


> However when I try to call either of the Mobotix IP cameras from the iPhone
> using the VoIPtalk account I get the engaged tone.


Email me and I'll try to offer help from an independent point of view
Chris

Reply With Quote
  #5 (permalink)  
Old 07-14-2010, 02:44 PM
Pheasant Plucker®
Guest
 
Posts: n/a
Default Re: VoIP calls to Mobotix IP Camera always engaged?

Thanks for the long & detailed reply(s) Mr. News Reader! :-)

I have already been into the router and disabled SIP ALG if that makes any
sense...

It'll take a little while to digest & a little longer for me to get round to
trying things out but I will give it a go...

Thanks & kind regards,
-=Glyn=-

"News Reader" <no@email.invalid> wrote in message
news:i1gdu1$12oo$1@adenine.netfront.net...
>
> "News Reader" <no@email.invalid> wrote in message
> news:i1gd2f$1136$1@adenine.netfront.net...
>>
>> "Pheasant Plucker®" <pheasant@plucker.not> wrote in message
>> news:8oGdnQP7m7xbha_RnZ2dnUVZ_tWdnZ2d@giganews.com ...
>>> Hi there,
>>>
>>> I have set up a couple of Mobotix D22M-SEC cameras to use VoIPtalk each
>>> with
>>> their own number.
>>>
>>> I have also added a third VoIPtalk number to the excellent Acrobits
>>> SoftPhone on my iPhone.
>>>
>>> Both cameras can make calls to the iPhone and play back a pre-recorded
>>> message and I will play around with setting alerts at a later date.
>>>
>>> However when I try to call either of the Mobotix IP cameras from the
>>> iPhone
>>> using the VoIPtalk account I get the engaged tone.
>>>
>>> I believe it did ring the very first time but did not answer and since
>>> then
>>> all I have gotten is this damn engaged tone.
>>>
>>> Does any kind soul have any idea what might be causing this please and
>>> better still know how to resolve the issue?
>>>
>>> --
>>> Thanks & regards,
>>> -=pp=-
>>>
>>>
>>>

>>
>>
>> Hi,
>>
>>
>> Further to reading your other recent post...
>>
>> ... my guess(timate) would be one or more (combination or singular) of:
>>
>> - ITSP - some ITSPs (VoIP service providers) are not as open
>> standards, flexible, adaptable or dependable as others
>> - Firewall, Router, Proxy - your internet access configuration for the
>> cameras (that the cameras are using to provide their camera services and
>> perform the integrated VoIP access, functions, services, etc.) is not
>> permitting the desired, complete, full, augmented or extensive access
>> they want, are seeking or require (i.e.
>> - multiple device configuration - if you are using multiple of the
>> same devices (generally - multiple VoIP systems) on the same network
>> (local or subnet / routed origin zone, etc.) then you might well find
>> that they inherently jam, block or contend / congest (with) each other.
>> Therefore, they may require manual configuration to have or use separate
>> port ranges for each device (particularly perhaps on the VoIP side [the
>> webcam / IP camera aspect may not require this] - certain ITSPs or
>> configurations, service types, performance objectives / profiles, etc.
>> may make this more important, necessary or applicable / required /
>> relevant).
>>
>> This may be helpful or useful...
>>
>> "
>> http://msatt.co.uk/index.php?option=...risk&Itemid=75 "
>>
>> ... particularly for example regarding specific / peculiar anomalies of
>> given routers, etc. and (moreover?) ports to be opened / forwarded (for
>> one SIP / VoIP client... you would need to read more about using multiple
>> SIP / VoIP clients in the same network / zone source, etc. especially if
>> you want "full" "compliant" "standards" / what have you, etc. SIP / VoIP
>> implementation [or if this is required / your ITSP / VoIP providers
>> implementation requires this, etc.] [i.e. sequentially increase the block
>> ranges and matchingly re-configure your SIP / VoIP for each such SIP /
>> VoIP client device - e.g. device 1: 5060 and 5000-5010; device 2: 5061
>> and 5011-5021; device 3: 5062 and 5022-32, etc., etc.?]).
>>
>> Hope that might help a bit or works!
>>
>> Simplest solution or version for you might be - change your ITSP / VoIP
>> provider (that you are trying to use in [each of] your IP cameras). Else
>> / or (and perhaps necessarily depending on your internet router / access
>> configuration [or rather your cameras access thereat]) port forwarding,
>> DMZ, routing, etc.
>>
>>
>> Best wishes,
>>
>>
>>
>>
>> News Reader
>>
>>
>>
>>
>> --- news://freenews.netfront.net/ - complaints: news@netfront.net ---

>
>
> Hi,
>
>
> ...
>
>
> ooopppps.... was supposed to include the third option before the wrap
> up....
>
> ... in fact... no... no... hold it... I made a complete hash of that
> post... lets start again...
>
>
>
> *** CORRECT VERSION !!! ***
>
>
>
> Hi,
>
>
> Further to reading your other recent post...
>
> ... my guess(timate) would be one or more (combination or singular) of:
>
>
> - ITSP - some ITSPs (VoIP service providers) are not as open standards,
> flexible, adaptable or dependable as others
>
>
> - Firewall, Router, Proxy - your internet access configuration for the
> cameras (that the cameras are using to provide their camera services and
> perform the integrated VoIP access, functions, services, etc.) is not
> permitting the desired, complete, full, augmented or extensive access they
> want, are seeking or require (i.e. not direct IP or own proper external IP
> address each, or fully independently [per device] routed / forwarded ports
> / routes, etc. e.g. on your router, firewall, etc.!)
>
> This may be helpful or useful...
>
> "
> http://msatt.co.uk/index.php?option=...risk&Itemid=75 "
>
> ... particularly for example regarding specific / peculiar anomalies of
> given routers, etc. and (moreover?) ports to be opened / forwarded (for
> one
> SIP / VoIP client... if you need to be, are or will be using more than one
> SIP / VoIP client / device then you will or at least might need to a bit
> more clever and go on to an extra layer / level or do some additional more
> clever steps - see the "extra >>" section below the next point(!).
>
>
> - multiple device configuration - if you are using multiple of the same
> devices (generally - multiple VoIP systems) on the same network (local or
> subnet / routed origin zone, etc.) then you might well find that they
> inherently jam, block or contend / congest (with) each other. Therefore,
> they may require manual configuration to have or use separate port ranges
> for each device (particularly perhaps on the VoIP side [the webcam / IP
> camera aspect may not require this] - certain ITSPs or configurations,
> service types, performance objectives / profiles, etc. may make this more
> important, necessary or applicable / required / relevant).
>
> ... extra >> you would need to read more about using multiple SIP /
> VoIP clients in the same network / zone source, etc. especially if you
> want
> "full" "compliant" "standards" / what have you, etc. SIP / VoIP
> implementation [or if this is required / your ITSP / VoIP providers
> implementation requires this, etc.] [i.e. sequentially increase the block
> ranges and matchingly re-configure your SIP / VoIP for each such SIP /
> VoIP
> client device - e.g. device 1: 5060 and 5000-5010; device 2: 5061 and
> 5011-5021; device 3: 5062 and 5022-32, etc., etc.?]).
>
>
> - Device Hardware Issue / SIP / VoIP Implementation Issue: It may be that
> the Mobotix camera hard / software has an either rather "custom"
> implementation of SIP / VoIP, a partial implementation or a rather quirky
> or particular "standards" approach to their implementation / the way they
> have done their implementation. You can probably guess the work around /
> fix for this (either pick a different model if they have done some other
> differently or that "work" or at least "work how you would like / hope",
> chose a different vendor, research or identify the specific issues with
> their equipment / this model and implement your own specific / the model
> or manufacturer specific "fix", etc. - lol : - ) ).
>
>
> Hope that might help a bit or works!
>
> Simplest solution or version for you might be - change your ITSP / VoIP
> provider (that you are trying to use in [each of] your IP cameras). Else /
> or (and perhaps necessarily depending on your internet router / access
> configuration [or rather your cameras access thereat]) port forwarding,
> DMZ,
> routing, etc. (Maybe somewhat sensible try basic testing procedure and
> have just one device installed at first until you get that all fully
> working then see about adding additional units and / or also don't ever
> forget "old favourite" or good old modular swap out fault testing [i.e.
> swap out components to determine faulty as / if where necessary - i.e. one
> of the units may be behaving spuriously or anomalously, etc.! : - ) ).
>
>
> Best wishes,
>
>
>
>
> News Reader
>
>
>
>
>--- news://freenews.netfront.net/ - complaints: news@netfront.net ---




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