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  #1 (permalink)  
Old 03-07-2007, 06:33 AM
Roger Baker
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Default VOIP.CO.UK - Out of service - Anyone else?

Wednesday morning at 06:30. Two voip.co.uk accounts, both from
different locations, unable to log on to the voip.co.uk service. Both
using different ISP's and accounts.

Looks like some outage to a previously perfect service.

Roger.


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  #2 (permalink)  
Old 03-07-2007, 07:28 AM
Phil
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

"Roger Baker" <me7@privacy.net> wrote in message
news:20nsu21il2ho54u8oa9g69llhsfpioq5gg@news.indiv idual.de...
> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
> different locations, unable to log on to the voip.co.uk service. Both
> using different ISP's and accounts.
>
> Looks like some outage to a previously perfect service.
>
> Roger.
>
>

Same here, 2 accounts. Router not registering on either account.



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  #3 (permalink)  
Old 03-07-2007, 07:30 AM
Bill49
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

On Mar 7, 6:33 am, Roger Baker <m...@privacy.net> wrote:
> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
> different locations, unable to log on to the voip.co.uk service. Both
> using different ISP's and accounts.
>
> Looks like some outage to a previously perfect service.
>
> Roger.


Voip.co.uk is working fine here (just tested it)
Bill


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  #4 (permalink)  
Old 03-07-2007, 08:05 AM
Thomas Kenyon
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Bill49 wrote:
> On Mar 7, 6:33 am, Roger Baker <m...@privacy.net> wrote:
>> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
>> different locations, unable to log on to the voip.co.uk service. Both
>> using different ISP's and accounts.
>>
>> Looks like some outage to a previously perfect service.
>>
>> Roger.

>
> Voip.co.uk is working fine here (just tested it)
> Bill
>

Registration not working here.

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  #5 (permalink)  
Old 03-07-2007, 08:17 AM
David Floyd
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message of Tue, 6 Mar 2007, Bill49 writes
>On Mar 7, 6:33 am, Roger Baker <m...@privacy.net> wrote:
>> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
>> different locations, unable to log on to the voip.co.uk service. Both
>> using different ISP's and accounts.
>>
>> Looks like some outage to a previously perfect service.
>>
>> Roger.

>
>Voip.co.uk is working fine here (just tested it)
>Bill
>


Not working for me. 3 lines in use - none of them registering, as at
8:15am

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  #6 (permalink)  
Old 03-07-2007, 08:19 AM
Roger Baker
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

On 6 Mar 2007 23:30:48 -0800, "Bill49" <w.j.rees@bulldoghome.com>
wrote:

>Voip.co.uk is working fine here (just tested it)
>Bill


You seem to be the lucky one Bill. Still not working here at 08:20.
Have lodged a support ticket.

Roger.


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  #7 (permalink)  
Old 03-07-2007, 08:21 AM
Bill49
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

On 7 Mar, 07:30, "Bill49" <w.j.r...@bulldoghome.com> wrote:
> On Mar 7, 6:33 am, Roger Baker <m...@privacy.net> wrote:
>
> > Wednesday morning at 06:30. Two voip.co.uk accounts, both from
> > different locations, unable to log on to the voip.co.uk service. Both
> > using different ISP's and accounts.

>
> > Looks like some outage to a previously perfect service.

>
> > Roger.

>
> Voip.co.uk is working fine here (just tested it)
> Bill


Just had another look.
I can 'phone out to a my landline from voip.co. But I cannot ring
voip.co from my landline or ring up other voip.co. accounts from
voip.co.
My ata say registration has failded (and my account says I'm of line)
Strange that I can make outgoing calls !

Bill


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  #8 (permalink)  
Old 03-07-2007, 08:22 AM
Herman
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

"Thomas Kenyon" <tom@art-it-services.co.uk> wrote in message
news:TmuHh.56062$wP3.44838@newsfe7-gui.ntli.net...
> Bill49 wrote:
>> On Mar 7, 6:33 am, Roger Baker <m...@privacy.net> wrote:
>>> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
>>> different locations, unable to log on to the voip.co.uk service. Both
>>> using different ISP's and accounts.
>>>
>>> Looks like some outage to a previously perfect service.
>>>
>>> Roger.

>>
>> Voip.co.uk is working fine here (just tested it)
>> Bill
>>

> Registration not working here.


Not registered since about 5 am. still down



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  #9 (permalink)  
Old 03-07-2007, 08:29 AM
David Floyd
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message of Wed, 7 Mar 2007, Roger Baker writes
>On 6 Mar 2007 23:30:48 -0800, "Bill49" <w.j.rees@bulldoghome.com>
>wrote:
>
>>Voip.co.uk is working fine here (just tested it)
>>Bill

>
>You seem to be the lucky one Bill. Still not working here at 08:20.
>Have lodged a support ticket.
>


Anybody had a reply to their ticket yet? I haven't!

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  #10 (permalink)  
Old 03-07-2007, 08:47 AM
Thomas Kenyon
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

David Floyd wrote:
> In message of Wed, 7 Mar 2007, Roger Baker writes
>> On 6 Mar 2007 23:30:48 -0800, "Bill49" <w.j.rees@bulldoghome.com>
>> wrote:
>>
>>> Voip.co.uk is working fine here (just tested it)
>>> Bill

>>
>> You seem to be the lucky one Bill. Still not working here at 08:20.
>> Have lodged a support ticket.
>>

>
> Anybody had a reply to their ticket yet? I haven't!


I truly wish they'd offer static termination.
I am honestly thinking of moving my incoming service with someone like
voiptalk or gradwell for this purpose.

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  #11 (permalink)  
Old 03-07-2007, 08:57 AM
Jon Farmer
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Thomas Kenyon wrote:
> David Floyd wrote:


> I truly wish they'd offer static termination.
> I am honestly thinking of moving my incoming service with someone like
> voiptalk or gradwell for this purpose.


Entacall offer this service as well.

Regards

Jon

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  #12 (permalink)  
Old 03-07-2007, 09:01 AM
David Floyd
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message of Wed, 7 Mar 2007, Thomas Kenyon writes
>David Floyd wrote:
>> In message of Wed, 7 Mar 2007, Roger Baker writes
>>> On 6 Mar 2007 23:30:48 -0800, "Bill49" <w.j.rees@bulldoghome.com>
>>> wrote:
>>>
>>>> Voip.co.uk is working fine here (just tested it)
>>>> Bill
>>>
>>> You seem to be the lucky one Bill. Still not working here at 08:20.
>>> Have lodged a support ticket.
>>>

>> Anybody had a reply to their ticket yet? I haven't!

>
>I truly wish they'd offer static termination.
>I am honestly thinking of moving my incoming service with someone like
>voiptalk or gradwell for this purpose.


Anyone know if you can transfer your number away from voip.co.uk.

I rather like my number - and 99% of the time I like voip.co.uk (except
for their voicemail). But if things go pear shape I would like to keep
my numbers.

David

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  #13 (permalink)  
Old 03-07-2007, 09:15 AM
Thomas Kenyon
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Jon Farmer wrote:
> Thomas Kenyon wrote:
>> David Floyd wrote:

>
>> I truly wish they'd offer static termination.
>> I am honestly thinking of moving my incoming service with someone like
>> voiptalk or gradwell for this purpose.

>
> Entacall offer this service as well.
>

I've not really bothered with entacall, since they don't appear to have
pricing, availability, or basically any information at all regarding
their offering (other than the fact that it exists) on their website.

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  #14 (permalink)  
Old 03-07-2007, 10:12 AM
David Floyd
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message of Wed, 7 Mar 2007, David Floyd writes
>In message of Wed, 7 Mar 2007, Roger Baker writes
>>On 6 Mar 2007 23:30:48 -0800, "Bill49" <w.j.rees@bulldoghome.com>
>>wrote:
>>
>>>Voip.co.uk is working fine here (just tested it)
>>>Bill

>>
>>You seem to be the lucky one Bill. Still not working here at 08:20.
>>Have lodged a support ticket.
>>

>
>Anybody had a reply to their ticket yet? I haven't!


Replying to my own question - I had a reply to my ticket at 9:20
acknowledging that there was a problem, and another reply at 9:41 to say
that normal service had resumed.

I've only just got back to my computer and noticed this. And yes, normal
service is back.

David

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  #15 (permalink)  
Old 03-07-2007, 10:15 AM
Scope
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Roger Baker wrote:
> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
> different locations, unable to log on to the voip.co.uk service. Both
> using different ISP's and accounts.
>
> Looks like some outage to a previously perfect service.
>
> Roger.
>


My line is down aswell. I wish they had a status page on their website
so they could keep us up to date, rather than 100s of people raising
support tickets. (needless to say, I raised one aswell before I saw this
thread. :)


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  #16 (permalink)  
Old 03-07-2007, 10:19 AM
David Floyd
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message of Wed, 7 Mar 2007, Scope writes
>Roger Baker wrote:
>> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
>> different locations, unable to log on to the voip.co.uk service. Both
>> using different ISP's and accounts.
>> Looks like some outage to a previously perfect service.
>> Roger.
>>

>
>My line is down aswell. I wish they had a status page on their website
>so they could keep us up to date, rather than 100s of people raising
>support tickets. (needless to say, I raised one aswell before I saw
>this thread. :)
>


Service is back up. But you need to reboot your devices.

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  #17 (permalink)  
Old 03-07-2007, 10:25 AM
Scope
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

David Floyd wrote:
> In message of Wed, 7 Mar 2007, Scope writes
>> Roger Baker wrote:
>>> Wednesday morning at 06:30. Two voip.co.uk accounts, both from
>>> different locations, unable to log on to the voip.co.uk service. Both
>>> using different ISP's and accounts.
>>> Looks like some outage to a previously perfect service.
>>> Roger.
>>>

>>
>> My line is down aswell. I wish they had a status page on their website
>> so they could keep us up to date, rather than 100s of people raising
>> support tickets. (needless to say, I raised one aswell before I saw
>> this thread. :)
>>

>
> Service is back up. But you need to reboot your devices.


So it is. :) I had to wait for my ATA to attempt another registration
as my wife was on another line, and I couldnt reboot it.

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  #18 (permalink)  
Old 03-07-2007, 10:44 AM
Jon Farmer
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Thomas Kenyon wrote:

> I've not really bothered with entacall, since they don't appear to have
> pricing, availability, or basically any information at all regarding
> their offering (other than the fact that it exists) on their website.


Thats because we only sell through the channel.

Regards

Jon

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  #19 (permalink)  
Old 03-07-2007, 12:56 PM
Thomas Kenyon
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Jon Farmer wrote:
> Thomas Kenyon wrote:
>
>> I've not really bothered with entacall, since they don't appear to have
>> pricing, availability, or basically any information at all regarding
>> their offering (other than the fact that it exists) on their website.

>
> Thats because we only sell through the channel.
>

Who/What are the channel?

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  #20 (permalink)  
Old 03-07-2007, 01:59 PM
Tim
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Thomas Kenyon wrote:
> Jon Farmer wrote:
>> Thats because we only sell through the channel.
>>

> Who/What are the channel?


Jon means his company only sells through resellers.

Tim

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  #21 (permalink)  
Old 03-07-2007, 02:01 PM
Jon Farmer
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

Thomas Kenyon wrote:
> Jon Farmer wrote:
>
>> Thomas Kenyon wrote:
>>
>>> I've not really bothered with entacall, since they don't appear to have
>>> pricing, availability, or basically any information at all regarding
>>> their offering (other than the fact that it exists) on their website.

>>
>>
>> Thats because we only sell through the channel.
>>

> Who/What are the channel?


www.crn.com

is one of the IT channel media players. You can learn more about it there.


Regards

Jon

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  #22 (permalink)  
Old 03-07-2007, 06:08 PM
Ivor Jones
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Default Re: VOIP.CO.UK - Out of service - Anyone else?



"Jon Farmer" <viperdudeuk@gmail.com> wrote in message
news:45ee9e5a.0@entanet

[..............]

Jon, your messages consist of an empty message with html attachment - for
security I don't download in html, if you want your messages to have the
widest audience, I recommend you post in plain text only.

Ivor



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  #23 (permalink)  
Old 03-07-2007, 06:09 PM
Ivor Jones
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

<clavox@btinternet.com> wrote in message
news:ejntu25uvggl5ojdb6lf4c965n52bv2n0e@4ax.com
> On Wed, 7 Mar 2007 10:12:09 +0000, David Floyd
> <david@floyd.org.uk> wrote:
>
>
> > I've only just got back to my computer and noticed
> > this. And yes, normal service is back.

>
> Unlike Sipgate who take two days to even think there is a
> problem .


Yawn.....................

Ivor



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  #24 (permalink)  
Old 03-07-2007, 07:34 PM
Ivor Jones
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

<clavox@btinternet.com> wrote in message
news:ra1uu2dv6u86o4vnd50mef2ig1io0hhama@4ax.com

[snip]

> Problem is Ivor you just do not like the truth about
> Sipgate DO YOU .


And just how do you know the truth, Ron..? You aren't a Sipgate customer
any more.

> End of story .


If only it were....

Ivor



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  #25 (permalink)  
Old 03-07-2007, 08:14 PM
Dave Higton
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In message <ra1uu2dv6u86o4vnd50mef2ig1io0hhama@4ax.com>
clavox@btinternet.com wrote:

> Problem is Ivor you just do not like the truth about Sipgate
> DO YOU .
> End of story .


Problem is, /you/ don't like the truth about Sipgate - which is that
it works very well. (It may not always have done, but what counts
is how it works now.)

Dave

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  #26 (permalink)  
Old 03-07-2007, 09:51 PM
Andrew Gabriel
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Default Re: VOIP.CO.UK - Out of service - Anyone else?

In article <558ddfF21ue43U1@mid.individual.net>,
"Ivor Jones" <ivor@despammed.invalid> writes:
> "Jon Farmer" <viperdudeuk@gmail.com> wrote in message
> news:45ee9e5a.0@entanet
>
> [..............]
>
> Jon, your messages consist of an empty message with html attachment - for
> security I don't download in html, if you want your messages to have the
> widest audience, I recommend you post in plain text only.


There's no html, but they are multipart MIME encoded, which
a number of news servers and clients will be configured to
discard, since it's often a good indicator of spam or off-
topic postings.

Reconfigure your news client not to sign and not to send MIME
encoded articles if you want everyone to be able to see them.

--
Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

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  #27 (permalink)  
Old 03-08-2007, 07:14 AM
Jon Farmer
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Posts: n/a
Default Re: VOIP.CO.UK - Out of service - Anyone else?

Ivor Jones wrote:
> "Jon Farmer" <viperdudeuk@gmail.com> wrote in message
> news:45ee9e5a.0@entanet
>
> [..............]
>
> Jon, your messages consist of an empty message with html attachment - for
> security I don't download in html, if you want your messages to have the
> widest audience, I recommend you post in plain text only.
>
> Ivor
>
>


Nope they are plain text with a PGP sig. I will desist from signing in
Newsgroups from now on as I was unaware my client was doing this. Apologies.

Regards

Jon

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