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  #1 (permalink)  
Old 07-20-2007, 10:46 PM
R Chan
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Default voip.co.uk and voiptalk.org

I am in the process of signing up for a voip provider but I'm not
entirely sure I understood what's on offer, hope you guys can help.

voip.co.uk
Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
credit runs out, what is the minimum credit that I need to put in and
whether the credit will expire after a period of time?

voiptalk.org
the prepaid silver account is 2.99/month. is this 2.99 actually
standing charge or is it credit that you can actually use to make PSTN
calls with? Also, will credits (instant top-up and voucher) ever
expire?

RC

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  #2 (permalink)  
Old 07-20-2007, 11:30 PM
David Floyd
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Default Re: voip.co.uk and voiptalk.org

In message of Fri, 20 Jul 2007, R Chan writes
>I am in the process of signing up for a voip provider but I'm not
>entirely sure I understood what's on offer, hope you guys can help.
>
>voip.co.uk
>Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
>credit runs out, what is the minimum credit that I need to put in and
>whether the credit will expire after a period of time?
>


I have used voip.co.uk for 21 months with no problem. Excellent
company.

I use the annual UK pack (£20) I just asked them to renew it last
November and that was that.

To make daytime calls and other chargeable calls you need credit in your
account. You can have an automatic top up by Direct Debit which I have
set up at £5 when the balance reaches £5.

Oh! BTW it is not £1.99 credit; that is the charge per month for free
evening and week-end UK calls. (Or £20 p.a.)

David

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  #3 (permalink)  
Old 07-21-2007, 09:26 AM
Phaeton
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Default Re: voip.co.uk and voiptalk.org

>
> Oh! BTW it is not £1.99 credit; that is the charge per month for free
> evening and week-end UK calls. (Or £20 p.a.)
>
> David


Sorry but isn't that just wrong? You have to pay for free calls!!

Alan...

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  #4 (permalink)  
Old 07-21-2007, 09:50 AM
R Chan
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Default Re: voip.co.uk and voiptalk.org

On Fri, 20 Jul 2007 23:30:32 +0100, David Floyd <david@floyd.org.uk>
wrote:

>In message of Fri, 20 Jul 2007, R Chan writes
>>I am in the process of signing up for a voip provider but I'm not
>>entirely sure I understood what's on offer, hope you guys can help.
>>
>>voip.co.uk
>>Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
>>credit runs out, what is the minimum credit that I need to put in and
>>whether the credit will expire after a period of time?
>>

>
>I have used voip.co.uk for 21 months with no problem. Excellent
>company.
>
>I use the annual UK pack (£20) I just asked them to renew it last
>November and that was that.
>
>To make daytime calls and other chargeable calls you need credit in your
>account. You can have an automatic top up by Direct Debit which I have
>set up at £5 when the balance reaches £5.
>
>Oh! BTW it is not £1.99 credit; that is the charge per month for free
>evening and week-end UK calls. (Or £20 p.a.)
>
>David


That makes more sense now, thx for the reply:)

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  #5 (permalink)  
Old 07-21-2007, 10:04 AM
Thomas Kenyon
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Default Re: voip.co.uk and voiptalk.org

R Chan wrote:
> I am in the process of signing up for a voip provider but I'm not
> entirely sure I understood what's on offer, hope you guys can help.
>
> voip.co.uk
> Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
> credit runs out, what is the minimum credit that I need to put in and
> whether the credit will expire after a period of time?
>
> voiptalk.org
> the prepaid silver account is 2.99/month. is this 2.99 actually
> standing charge or is it credit that you can actually use to make PSTN
> calls with? Also, will credits (instant top-up and voucher) ever
> expire?
>
> RC


Voip.co.uk don't charge a monthly fee for their numbers (for additional
numbers you pay a £2 setup-fee)

Voiptalk charge £2/month for the number (not including any calls), There
were offers around that allowed you to get a free number (don't know if
there are still any running).

With the Silver package, you get lower call costs but charge £3/month
instead. (They say that includes a free number, but lets face it if you
need to pay for something to be free then it isn't free).

For £10/month with voiptalk you get a number and unlimited calls
(daytime and evening but only 1 at a time), although the terms say that
it doesn't work with IAX, their engineers can arrange this.

The Acceptable use limit is 3000 minutes.

The voip.co.uk package looks cheaper than this, since for £10/month you
would could be charged £2 for the UK pack which would leave you £8, for
which you can have unlimited evening calls and 400 calls (which if they
average more than 7.5 minutes, even if you don't make evening calls
makes it cheaper than the voiptalk unlimited package). It's also clearly
cheaper as you don't need to spend your money in a whole month. (I use
them for my home use, been a very good service, in a house that has
teenagers £10 can last 3 or 4 months, quite comfortably).

Voiptalk prices are + VAT, voip.co.uk prices are inc. VAT (which makes
tham even cheaper).

The other advantage to using voip.co.uk, if you have more than 1
concurrent call, you are billed for the second call (unless you have
more than 1 UK pack), You can make as many calls as you want at any time
(dependant upon your bandwidth etc.).

With voiptalk.org, you can make 1 outgoing call at a time, sometimes a
second one will work and sometimes it wont.

I use voip.co.uk and gradwell for home and voiptalk and gradwell for
work and they are all pretty good in the sound quality stakes. Strangely
at home I find sipgate are still the most reliabe for sending faxes
(using ulaw).

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  #6 (permalink)  
Old 07-21-2007, 10:07 AM
Ian Pawson
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Default Re: voip.co.uk and voiptalk.org

Phaeton wrote:
>>
>> Oh! BTW it is not £1.99 credit; that is the charge per month for free
>> evening and week-end UK calls. (Or £20 p.a.)
>>
>> David

>
> Sorry but isn't that just wrong? You have to pay for free calls!!
>
> Alan...

No different to BT charging for option2 to give 'free' evening and
weekend calls or Sky offering 'free' evening and weekend calls but not
mentioning that you have to pay for one of their tv packages. ie -
nothing is 'free' except in the minds of advertisers.

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  #7 (permalink)  
Old 07-21-2007, 06:20 PM
{{{{{Welcome}}}}}
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Posts: n/a
Default Re: voip.co.uk and voiptalk.org

Phaeton wrote:
>> Oh! BTW it is not £1.99 credit; that is the charge per month for free
>> evening and week-end UK calls. (Or £20 p.a.)
>>
>> David

>
> Sorry but isn't that just wrong? You have to pay for free calls!!
>
> Alan...


Your're paying £1.99 per month (or £20 PA) for *inclusive* calls.

You don't have to pay that, but you won't get inclusive calls to landlines.


--
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http://petitions.pm.gov.uk/NGN-use-by-GPs
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  #8 (permalink)  
Old 07-22-2007, 08:37 AM
Phil
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Default Re: voip.co.uk and voiptalk.org

"R Chan" <localpeeps_REMOVE@THIS_lycos.co.uk> wrote in message
news:46a12ad5.30305046@news.blueyonder.co.uk...
>I am in the process of signing up for a voip provider but I'm not
> entirely sure I understood what's on offer, hope you guys can help.
>
> voip.co.uk
> Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
> credit runs out, what is the minimum credit that I need to put in and
> whether the credit will expire after a period of time?
>
> voiptalk.org
> the prepaid silver account is 2.99/month. is this 2.99 actually
> standing charge or is it credit that you can actually use to make PSTN
> calls with? Also, will credits (instant top-up and voucher) ever
> expire?
>
> RC
>
>

I have 2 'lines' with voip.co.uk and have nothing but praise for the
company. I've been with them for nearly a year on their £19.99/year UK pack,
which is great value. Their customer service is also excellent. I had a
problem with my old router which was a Belkin, the router had the old
firmware on which was causing problems and voip.co.uk support contacted
Belkin on my behalf and managed to get the firmware updates 2 weeks before
they were released to the public, this cured the problem. They really go the
extra mile if you have any technical difficulties.



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  #9 (permalink)  
Old 07-22-2007, 09:42 AM
harrogate3
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Posts: n/a
Default Re: voip.co.uk and voiptalk.org


"Phil" <nospam@nospam.co.uk> wrote in message
news:46a30921$0$15847$fa0fcedb@news.zen.co.uk...
> "R Chan" <localpeeps_REMOVE@THIS_lycos.co.uk> wrote in message
> news:46a12ad5.30305046@news.blueyonder.co.uk...
> >I am in the process of signing up for a voip provider but I'm not
> > entirely sure I understood what's on offer, hope you guys can

help.
> >
> > voip.co.uk
> > Does any here use voip.co.uk? If I buy the UK pack and if the 1.99
> > credit runs out, what is the minimum credit that I need to put in

and
> > whether the credit will expire after a period of time?
> >
> > voiptalk.org
> > the prepaid silver account is 2.99/month. is this 2.99 actually
> > standing charge or is it credit that you can actually use to make

PSTN
> > calls with? Also, will credits (instant top-up and voucher) ever
> > expire?
> >
> > RC
> >
> >

> I have 2 'lines' with voip.co.uk and have nothing but praise for the
> company. I've been with them for nearly a year on their £19.99/year

UK pack,
> which is great value. Their customer service is also excellent. I

had a
> problem with my old router which was a Belkin, the router had the

old
> firmware on which was causing problems and voip.co.uk support

contacted
> Belkin on my behalf and managed to get the firmware updates 2 weeks

before
> they were released to the public, this cured the problem. They

really go the
> extra mile if you have any technical difficulties.
>
>
>


Odd that. I had problems with Voip getting it to work at all, either
with an X-lite softphone or with a Sipura ATA. I could receive calls
from Sipgate on the softphone, but the ATA wouldn't register with
either. I contacted Voip support several times who on each occasion
replied to my original query but not really helping, but ignored any
follow-up. In their defence I have to say Sipgate were exactly the
same.

I too had a Belkin (wireless) router using wired connections for this
application and was coming to the decision that it was the cause of
the trouble - I couldn't get into my Sipgate account either although
Skype worked perfectly. I tripped over a seriously reduced Netgear
WGR614v6 in Expensive World - half price as it was missing the PSU -
put that in place and suddenly everything worked, instantly.

My only complaint is that I am getting burbly audio when I talk to my
daughter on Orange - talk to a friend also on Voip via ADSL and the
audio is perfect. The Netgear does not have QoS but that is irrelevant
as the Voip call(s) were the only line activity at the time.

I have 4Mb cable from Virgin (ntl:) but for broadband only.


--
Woody

harrogate3 at ntlworld dot com



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