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  #1 (permalink)  
Old 01-29-2012, 10:13 PM
Steve Slatcher
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Posts: n/a
Default VoIP as a replacement for a landline

Does anyone here have VoIP provider recommendations where the goal is to
replace a little used domestic landline.

I suppose my main criteria are reliabilty and the ability to get the
provider to sort out any problems that may arise.

Price is not a huge issue providing I don't need to pay anything like
BT's line rental charges (I have a cable modem), but I would prefer a
simple and transparent charging structure rather than one that pushes
you towards buying a package with cheap headline prices that go up after
a few months.

Many thanks

Steve

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  #2 (permalink)  
Old 01-29-2012, 11:06 PM
Graham.
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Posts: n/a
Default Re: VoIP as a replacement for a landline

On Sun, 29 Jan 2012 23:13:23 +0000, Steve Slatcher
<steve.slatcher@pobox.com> wrote:

>Does anyone here have VoIP provider recommendations where the goal is to
>replace a little used domestic landline.
>
>I suppose my main criteria are reliabilty and the ability to get the
>provider to sort out any problems that may arise.
>
>Price is not a huge issue providing I don't need to pay anything like
>BT's line rental charges (I have a cable modem), but I would prefer a
>simple and transparent charging structure rather than one that pushes
>you towards buying a package with cheap headline prices that go up after
>a few months.
>
>Many thanks
>
>Steve


If you want to port your existing landline number to the new service
then voipfone.co.uk will do that for 20GBP

Outgoing calls are reasonable if you consider 10p/min to a UK mobile
reasonable, voipcheap.co.uk charge about a third of that.

Of course there is nothing that stopping you from using different
providers for incoming and outgoing if your hardware supports it.



--
Graham.
%Profound_observation%

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  #3 (permalink)  
Old 01-29-2012, 11:37 PM
(PeteCresswell)
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Posts: n/a
Default Re: VoIP as a replacement for a landline

Per Steve Slatcher:
>Does anyone here have VoIP provider recommendations where the goal is to
>replace a little used domestic landline.
>
>I suppose my main criteria are reliabilty and the ability to get the
>provider to sort out any problems that may arise.


I'm in the USA.

Have had my outgoing on CallCentric for what seems like over 2
years now.

No reliability issues, exceptionally fast response to questions
and to a request to have it spoof my land line number.

A little under .02 USD per minute.
--
Pete Cresswell

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  #4 (permalink)  
Old 01-30-2012, 06:43 AM
Woody
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Posts: n/a
Default Re: VoIP as a replacement for a landline

"Steve Slatcher" <steve.slatcher@pobox.com> wrote in message
news:9om24mFfamU1@mid.individual.net...
> Does anyone here have VoIP provider recommendations where the
> goal is to replace a little used domestic landline.
>
> I suppose my main criteria are reliabilty and the ability to
> get the provider to sort out any problems that may arise.
>
> Price is not a huge issue providing I don't need to pay
> anything like BT's line rental charges (I have a cable modem),
> but I would prefer a simple and transparent charging structure
> rather than one that pushes you towards buying a package with
> cheap headline prices that go up after a few months.
>
> Many thanks
>
> Steve
>



If you have cable why not use that. I have done so for some time
(admittedly low use) and have never had any problem. I use
voip.co.uk who charge 2p/min for calls anywhere in Europe. You
could use a mobile for incoming calls but if you get an ATA you
don't even need to have your computer on.

One advantage of voip is that with the right provider you can
have a number on any UK exchange wherever you are physically.

Good thing about voip is that you can use it anywhere. When we go
on hols (caravanning) usually in France we take a laptop with a
softfone and a USB handset and park up outside McDonalds
(sometimes even inside where they even let you use their mains!.)
Hook up to their free wi-fi (which unlike the UK doesn't require
formal registration) and call the kids and family without worry
about cost. It also delivers a Harrogate CLI!


--
Woody

harrogate three at ntlworld dot com



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  #5 (permalink)  
Old 01-30-2012, 03:19 PM
R. Mark Clayton
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Posts: n/a
Default Re: VoIP as a replacement for a landline


"Graham." <me@privacy.net> wrote in message
news:28nbi71qc1s4negetbjuqkcdhdocgd48cg@4ax.com...
> On Sun, 29 Jan 2012 23:13:23 +0000, Steve Slatcher
> <steve.slatcher@pobox.com> wrote:
>
>>Does anyone here have VoIP provider recommendations where the goal is to
>>replace a little used domestic landline.
>>
>>I suppose my main criteria are reliabilty and the ability to get the
>>provider to sort out any problems that may arise.
>>
>>Price is not a huge issue providing I don't need to pay anything like
>>BT's line rental charges (I have a cable modem), but I would prefer a
>>simple and transparent charging structure rather than one that pushes
>>you towards buying a package with cheap headline prices that go up after
>>a few months.
>>
>>Many thanks
>>
>>Steve

>
> If you want to port your existing landline number to the new service
> then voipfone.co.uk will do that for 20GBP
>
> Outgoing calls are reasonable if you consider 10p/min to a UK mobile
> reasonable, voipcheap.co.uk charge about a third of that.
>
> Of course there is nothing that stopping you from using different
> providers for incoming and outgoing if your hardware supports it.
>


You can run it up over 3G if your provider allows it, so no land line and
£2.40p per month.

Use the mobile to call mobiles.

>
>
> --
> Graham.
> %Profound_observation%




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  #6 (permalink)  
Old 01-30-2012, 05:41 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

Thanks for the replies so far, but I am not sure the nature of my
question has been totally grasped. I can find out features and prices
of different providers for myself, and I understand more-or-less what is
possible.

But I am specifically thinking of ditching my domestic UK landline, and
porting my old BT number. My goal is not so much to save money on
out-going calls, but to avoid paying the line rental, which is the vast
majority of my bill. But for this to work I want a service that is
reliable - probably mostly in terms of being available for incoming
calls. If I need to make outgoing calls there are many more options.

For example... I have already signed up with Viopfone, and I realise
that I can port my number to them, but they will charge £2 per month
after the initial £20. Sipgate have no monthly charge, but from bits
and pieces I have gleaned on the net, maybe Voipfone is more reliable
and responsive than Sipgate. If that is the case, £2 seems like a fair
price to pay. But are Voipfone really better than Sipgate? And what
about other posibilities. It seems very difficult to get a handle on
this sort of information.

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  #7 (permalink)  
Old 01-30-2012, 06:14 PM
BC
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 18:41, Steve Slatcher wrote:

>
> But I am specifically thinking of ditching my domestic UK landline, and
> porting my old BT number. My goal is not so much to save money on
> out-going calls, but to avoid paying the line rental, which is the vast
> majority of my bill. But for this to work I want a service that is
> reliable - probably mostly in terms of being available for incoming
> calls. If I need to make outgoing calls there are many more options.


I ditched my landline and ported to voip.co.uk around June 2007. I only
use them to call 0800 / 0808 freephone numbers, as all calls to
landlines and mobiles are made from my 3 mobile. Never had any major
problems and to be fair the line is as reliable as a standard landline.
I have had about 8p credit on the account for probably well over a year,
but voip.co.uk don't have a problem with that - I guess cos they get
call termination fees from people calling my voip line.

Mom ported her Virgin number to Sipgate last July and like me, uses her
mobile to make unlimited free calls to landlines and inclusive calls to
mobiles. The Sipgate line seems to be just as reliable as the line from
voip.co.uk, the only reason we chose Sipgate is because voip.co.uk
currently do not take new residential customers. The only point I would
make if you're going to use Sipgate is to be very careful which codec
you use in your settings; G711a / G711u seem to cause audio problems.
Mom had exactly the same issues with those codecs that I experienced
when using them on Sipgate (on my second line); whilst on a call you
suddenly get a loud buzzing noise over the incoming caller, making it
impossible to hear what they are saying. Following contact with Sipgate
Support we changed the codec to G726-16 which completely cured the problem.

Looking at the chargable voip services, the main differnces I can see
are the vast amount of call features available, which apart from caller
ID, Call Waiting and also Call Waiting ID you dont get with Sipgate.

Both mom and I use a Linksys SPA2102 connected to a D-Link 615 router,
connected to a cable modem. Mom is on 10Mb and I'm on 20Mb, the service
is fine on both. If you want to use the same Linksys unit without
connecting it to a seperate router, be advised that it only passes 7.5Mb
to your pc, no matter what connection speed you pay for. Hence why it's
connected behing the D-Link.

If you want to know anything else please ask.

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  #8 (permalink)  
Old 01-30-2012, 07:11 PM
Graham.
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On Mon, 30 Jan 2012 19:14:31 +0000, BC
<bacillus.cereus@nospam.gmail.com> wrote:

>On 30/01/2012 18:41, Steve Slatcher wrote:
>
>>
>> But I am specifically thinking of ditching my domestic UK landline, and
>> porting my old BT number. My goal is not so much to save money on
>> out-going calls, but to avoid paying the line rental, which is the vast
>> majority of my bill. But for this to work I want a service that is
>> reliable - probably mostly in terms of being available for incoming
>> calls. If I need to make outgoing calls there are many more options.

>
>I ditched my landline and ported to voip.co.uk around June 2007. I only
>use them to call 0800 / 0808 freephone numbers, as all calls to
>landlines and mobiles are made from my 3 mobile. Never had any major
>problems and to be fair the line is as reliable as a standard landline.
>I have had about 8p credit on the account for probably well over a year,
>but voip.co.uk don't have a problem with that - I guess cos they get
>call termination fees from people calling my voip line.
>
>Mom ported her Virgin number to Sipgate last July and like me, uses her
>mobile to make unlimited free calls to landlines and inclusive calls to
>mobiles. The Sipgate line seems to be just as reliable as the line from
>voip.co.uk, the only reason we chose Sipgate is because voip.co.uk
>currently do not take new residential customers. The only point I would
>make if you're going to use Sipgate is to be very careful which codec
>you use in your settings; G711a / G711u seem to cause audio problems.
>Mom had exactly the same issues with those codecs that I experienced
>when using them on Sipgate (on my second line); whilst on a call you
>suddenly get a loud buzzing noise over the incoming caller, making it
>impossible to hear what they are saying. Following contact with Sipgate
>Support we changed the codec to G726-16 which completely cured the problem.
>
>Looking at the chargable voip services, the main differnces I can see
>are the vast amount of call features available, which apart from caller
>ID, Call Waiting and also Call Waiting ID you dont get with Sipgate.
>
>Both mom and I use a Linksys SPA2102 connected to a D-Link 615 router,
>connected to a cable modem. Mom is on 10Mb and I'm on 20Mb, the service
>is fine on both. If you want to use the same Linksys unit without
>connecting it to a seperate router, be advised that it only passes 7.5Mb
>to your pc, no matter what connection speed you pay for. Hence why it's
>connected behing the D-Link.
>
>If you want to know anything else please ask.


Sipgate certainly does support call waiting, I think it's more a
function of the ATA than the provider. Anyway I just tried it on line
2 of a PAP2 just to make sure.




--
Graham.
%Profound_observation%

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  #9 (permalink)  
Old 01-30-2012, 07:42 PM
BC
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 20:11, Graham. wrote:

>>
>> Looking at the chargable voip services, the main differnces I can see
>> are the vast amount of call features available, which apart from caller
>> ID, Call Waiting and also Call Waiting ID you dont get with Sipgate.
>>
>> Both mom and I use a Linksys SPA2102 connected to a D-Link 615 router,
>> connected to a cable modem. Mom is on 10Mb and I'm on 20Mb, the service
>> is fine on both. If you want to use the same Linksys unit without
>> connecting it to a seperate router, be advised that it only passes 7.5Mb
>> to your pc, no matter what connection speed you pay for. Hence why it's
>> connected behing the D-Link.
>>
>> If you want to know anything else please ask.

>
> Sipgate certainly does support call waiting, I think it's more a
> function of the ATA than the provider. Anyway I just tried it on line
> 2 of a PAP2 just to make sure.
>
>
>
>


Exactly what I said.


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  #10 (permalink)  
Old 01-30-2012, 08:05 PM
Graham.
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On Mon, 30 Jan 2012 20:42:22 +0000, BC
<bacillus.cereus@nospam.gmail.com> wrote:

>On 30/01/2012 20:11, Graham. wrote:
>
>>>
>>> Looking at the chargable voip services, the main differnces I can see
>>> are the vast amount of call features available, which apart from caller
>>> ID, Call Waiting and also Call Waiting ID you dont get with Sipgate.
>>>
>>> Both mom and I use a Linksys SPA2102 connected to a D-Link 615 router,
>>> connected to a cable modem. Mom is on 10Mb and I'm on 20Mb, the service
>>> is fine on both. If you want to use the same Linksys unit without
>>> connecting it to a seperate router, be advised that it only passes 7.5Mb
>>> to your pc, no matter what connection speed you pay for. Hence why it's
>>> connected behing the D-Link.
>>>
>>> If you want to know anything else please ask.

>>
>> Sipgate certainly does support call waiting, I think it's more a
>> function of the ATA than the provider. Anyway I just tried it on line
>> 2 of a PAP2 just to make sure.
>>
>>
>>
>>

>
>Exactly what I said.



So you did, sorry!

--
Graham.
%Profound_observation%

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  #11 (permalink)  
Old 01-30-2012, 08:31 PM
Woody
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

"BC" <bacillus.cereus@nospam.gmail.com> wrote in message
news:y_BVq.762$dZ7.339@newsfe08.ams2...
> On 30/01/2012 18:41, Steve Slatcher wrote:
>
>>
>> But I am specifically thinking of ditching my domestic UK
>> landline, and
>> porting my old BT number. My goal is not so much to save money
>> on
>> out-going calls, but to avoid paying the line rental, which is
>> the vast
>> majority of my bill. But for this to work I want a service
>> that is
>> reliable - probably mostly in terms of being available for
>> incoming
>> calls. If I need to make outgoing calls there are many more
>> options.

>
> I ditched my landline and ported to voip.co.uk around June
> 2007. I only use them to call 0800 / 0808 freephone numbers, as
> all calls to landlines and mobiles are made from my 3 mobile.
> Never had any major problems and to be fair the line is as
> reliable as a standard landline. I have had about 8p credit on
> the account for probably well over a year, but voip.co.uk don't
> have a problem with that - I guess cos they get call
> termination fees from people calling my voip line.
>
> Mom ported her Virgin number to Sipgate last July and like me,
> uses her mobile to make unlimited free calls to landlines and
> inclusive calls to mobiles. The Sipgate line seems to be just
> as reliable as the line from voip.co.uk, the only reason we
> chose Sipgate is because voip.co.uk currently do not take new
> residential customers. The only point I would make if you're
> going to use Sipgate is to be very careful which codec you use
> in your settings; G711a / G711u seem to cause audio problems.
> Mom had exactly the same issues with those codecs that I
> experienced when using them on Sipgate (on my second line);
> whilst on a call you suddenly get a loud buzzing noise over the
> incoming caller, making it impossible to hear what they are
> saying. Following contact with Sipgate Support we changed the
> codec to G726-16 which completely cured the problem.
>
> Looking at the chargable voip services, the main differnces I
> can see are the vast amount of call features available, which
> apart from caller ID, Call Waiting and also Call Waiting ID you
> dont get with Sipgate.
>
> Both mom and I use a Linksys SPA2102 connected to a D-Link 615
> router, connected to a cable modem. Mom is on 10Mb and I'm on
> 20Mb, the service is fine on both. If you want to use the same
> Linksys unit without connecting it to a seperate router, be
> advised that it only passes 7.5Mb to your pc, no matter what
> connection speed you pay for. Hence why it's connected behing
> the D-Link.
>
> If you want to know anything else please ask.
>



I too am on voip.co.uk and have had no complaints. Their support
is also quick and helpful.

Sipgate a few years ago were a bit naff with many dropouts but I
understand they are now drastically better. However they have one
major benefit over voip.co.uk. If you are calling someone else on
voip but with another provider there is usually a dialling code
between Sipgate and that provider, which if you use that method
still results in a free call - voip.co.uk don't have the dialling
code facility and all calls must be fully dialled and thus
charged.


--
Woody

harrogate three at ntlworld dot com



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  #12 (permalink)  
Old 01-30-2012, 08:43 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 19:14, BC wrote:
> On 30/01/2012 18:41, Steve Slatcher wrote:
>
>>
>> But I am specifically thinking of ditching my domestic UK landline, and
>> porting my old BT number. My goal is not so much to save money on
>> out-going calls, but to avoid paying the line rental, which is the vast
>> majority of my bill. But for this to work I want a service that is
>> reliable - probably mostly in terms of being available for incoming
>> calls. If I need to make outgoing calls there are many more options.

>
> I ditched my landline and ported to voip.co.uk around June 2007. I only
> use them to call 0800 / 0808 freephone numbers, as all calls to
> landlines and mobiles are made from my 3 mobile. Never had any major
> problems and to be fair the line is as reliable as a standard landline.
> I have had about 8p credit on the account for probably well over a year,
> but voip.co.uk don't have a problem with that - I guess cos they get
> call termination fees from people calling my voip line.
>
> Mom ported her Virgin number to Sipgate last July and like me, uses her
> mobile to make unlimited free calls to landlines and inclusive calls to
> mobiles. The Sipgate line seems to be just as reliable as the line from
> voip.co.uk, the only reason we chose Sipgate is because voip.co.uk
> currently do not take new residential customers. The only point I would
> make if you're going to use Sipgate is to be very careful which codec
> you use in your settings; G711a / G711u seem to cause audio problems.
> Mom had exactly the same issues with those codecs that I experienced
> when using them on Sipgate (on my second line); whilst on a call you
> suddenly get a loud buzzing noise over the incoming caller, making it
> impossible to hear what they are saying. Following contact with Sipgate
> Support we changed the codec to G726-16 which completely cured the problem.
>
> Looking at the chargable voip services, the main differnces I can see
> are the vast amount of call features available, which apart from caller
> ID, Call Waiting and also Call Waiting ID you dont get with Sipgate.


Thanks for those comments. It's pushed Sipgate up my list and given me
reassurance that "replacing" a BT landine in this way is realistic.

> Both mom and I use a Linksys SPA2102 connected to a D-Link 615 router,
> connected to a cable modem. Mom is on 10Mb and I'm on 20Mb, the service
> is fine on both. If you want to use the same Linksys unit without
> connecting it to a seperate router, be advised that it only passes 7.5Mb
> to your pc, no matter what connection speed you pay for. Hence why it's
> connected behing the D-Link.


Hmmmm, that's interesting too. I have stuck my SPA2102 between my modem
and router on the understanding it would give priority to voice. I only
have 10Mb so the difference was not too noticable when I installed the
ATA a few days ago, but when that nice Mr Branson doubles my bandwidth I
don't want it clobbered. Looks like I can configure my router to give
priorty to the ATA so I will try that.

--
www.winenous.co.uk

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  #13 (permalink)  
Old 01-30-2012, 09:55 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 19:14, BC wrote:

> If you want to know anything else please ask.


OK, here's a quick question while I have your attention. Do you happen
to know of a good webpage that explains how to setup the SPA2102 so it
will hang off my router rather than sit between my modem and router?. I
found a couple of pages with Google, but I am not sure how easily I will
manage it without more detail. (My networking skills are not great, but
I can usually hack around untill things work.)

If not, don't worry about providing detailed help here. It is early
days for me yet and I will tackle the issue later, and kick off another
thread if neccessary.

Many thanks

Steve

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  #14 (permalink)  
Old 01-30-2012, 10:25 PM
Chris Davies
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

Steve Slatcher <steve.slatcher@pobox.com> wrote:
> Do you happen to know of a good webpage that explains how to setup
> the SPA2102 so it will hang off my router rather than sit between my
> modem and router?


Try searching back-issues of this newsgroup. Configuration of an SPA3102
(or its sibling, the PAP2) seems to come up every year or so.

Chris

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  #15 (permalink)  
Old 01-30-2012, 10:34 PM
Woody
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

"Steve Slatcher" <steve.slatcher@pobox.com> wrote in message
news:9oole8Fm5hU1@mid.individual.net...
> On 30/01/2012 19:14, BC wrote:
>
>> If you want to know anything else please ask.

>
> OK, here's a quick question while I have your attention. Do
> you happen to know of a good webpage that explains how to setup
> the SPA2102 so it will hang off my router rather than sit
> between my modem and router?. I found a couple of pages with
> Google, but I am not sure how easily I will manage it without
> more detail. (My networking skills are not great, but I can
> usually hack around untill things work.)
>
> If not, don't worry about providing detailed help here. It is
> early days for me yet and I will tackle the issue later, and
> kick off another thread if neccessary.
>
> Many thanks
>
> Steve



As it uses DHCP the setup will be the same. The ATA provides DHCP
on the outgoing side to - in your case - the router and demands
an address from the cable modem. Put it the other side of the
router and it will work just the same - I did.

As for line speed, I was only on 1Mb when I started with mine and
ran it for a long time on 2Mb with no problems whatsoever. 4Mb
was a bonus as was 10Mb for the Interweb but it made no
difference to the phone, so it matters not how nice Mr Branson
is, it will make no difference whatsoever when he gets around to
giving us all 20Mb!

Incidentally, in case you didn't know, you can register with
Sipgate who will allocate you a number for incoming calls (and
supply a softfone if you want) free of charge which you can set
up and use as a test. You can also dial out to their test number
and (I'm fairly certain) to another Sipgate user without charge -
you only need to pay when you make outgoing calls to the PSTN.
Also once registered you will have access to their support pages
where you will likely find the exact setup details for using your
ATA on their system. You will however need some more expanded
details to make it be able to dial local numbers without the full
dial code, to make it give you a UK dial tone, and to make it
give you a UK ring sound - but hey, Google is you friend.




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  #16 (permalink)  
Old 01-30-2012, 10:59 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 23:34, Woody wrote:

> As it uses DHCP the setup will be the same. The ATA provides DHCP
> on the outgoing side to - in your case - the router and demands
> an address from the cable modem. Put it the other side of the
> router and it will work just the same - I did.


OK. Thanks.I will give that a go. I cannot actually test my ATA
properly now as I am still waiting for a an RJ11 to BT cable, but one
thing I noticed earlier this evening when I tried that configuration was
that I could not access the configuration pages. It seems I need to
turn on the web server, and probably set up a static IP address.

> As for line speed, I was only on 1Mb when I started with mine and
> ran it for a long time on 2Mb with no problems whatsoever. 4Mb
> was a bonus as was 10Mb for the Interweb but it made no
> difference to the phone, so it matters not how nice Mr Branson
> is, it will make no difference whatsoever when he gets around to
> giving us all 20Mb!


It matters in the sense that if I have a 10Mbit service and the ATA
router allows through 7.5Mbit, then I lose 2.5Mbit or so. When Mr
Branson increases my speed to 20Mbit, my ATA router will still only let
through 7.5, and cause me to lose 12.5Mbit. It does not matter in the
sense that when Virgin increase my speed it will make no difference to
what my computer sees!

--
www.winenous.co.uk

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  #17 (permalink)  
Old 01-31-2012, 07:43 AM
BC
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 22:55, Steve Slatcher wrote:
> On 30/01/2012 19:14, BC wrote:
>
>> If you want to know anything else please ask.

>
> OK, here's a quick question while I have your attention. Do you happen
> to know of a good webpage that explains how to setup the SPA2102 so it
> will hang off my router rather than sit between my modem and router?. I
> found a couple of pages with Google, but I am not sure how easily I will
> manage it without more detail. (My networking skills are not great, but
> I can usually hack around untill things work.)
>
> If not, don't worry about providing detailed help here. It is early days
> for me yet and I will tackle the issue later, and kick off another
> thread if neccessary.
>
> Many thanks
>
> Steve


As Woody says, it works just the same behind the router. If you want me
to send you some screen shots of the settings / dial plan I use then let
me know.

Some good info in these forums:

http://forum.voxilla.com




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  #18 (permalink)  
Old 01-31-2012, 08:13 AM
Roger Mills
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 19:14, BC wrote:

>
> Mom ported her Virgin number to Sipgate last July and like me, uses her
> mobile to make unlimited free calls to landlines and inclusive calls to
> mobiles.


Sorry to hi-jack the thread, but could SKS please explain the difference
between "free" and "inclusive" calls.

I notice that BT make the distinction with their evening and weekend
package - calls to 01/02/03 being "free" but to 0845/0870 being
"inclusive". What gives?
--
Cheers,
Roger
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  #19 (permalink)  
Old 01-31-2012, 08:20 AM
Roger Mills
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Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 21:31, Woody wrote:

>
> I too am on voip.co.uk and have had no complaints. Their support
> is also quick and helpful.
>

Ditto, but I only generally use them for outgoing calls, and I present
my BT number when so doing - so that any returned calls come in on the
BT line.

Their support is indeed good. The only thing that worries me is it
always seems to be provided by a single named individual. What happens
if he is run over by a bus?

> Sipgate a few years ago were a bit naff with many dropouts but I
> understand they are now drastically better. However they have one
> major benefit over voip.co.uk. If you are calling someone else on
> voip but with another provider there is usually a dialling code
> between Sipgate and that provider, which if you use that method
> still results in a free call - voip.co.uk don't have the dialling
> code facility and all calls must be fully dialled and thus
> charged.
>

I believe that calls to other voip.co.uk users are free despite the code
- but that doesn't include customers of other VoIP providers.
--
Cheers,
Roger
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  #20 (permalink)  
Old 01-31-2012, 08:20 AM
Gordon Henderson
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Posts: n/a
Default Re: VoIP as a replacement for a landline

In article <9om24mFfamU1@mid.individual.net>,
Steve Slatcher <steve.slatcher@pobox.com> wrote:
>Does anyone here have VoIP provider recommendations where the goal is to
>replace a little used domestic landline.
>
>I suppose my main criteria are reliabilty and the ability to get the
>provider to sort out any problems that may arise.
>
>Price is not a huge issue providing I don't need to pay anything like
>BT's line rental charges (I have a cable modem), but I would prefer a
>simple and transparent charging structure rather than one that pushes
>you towards buying a package with cheap headline prices that go up after
>a few months.


Looks like you've had some good replies so-far - I'll just add a little
bit more from the other side as it were (part of what I do is to run a
little VoIP company - however my targert audience is the SME, and I
think this is for your home phone, so I can't help you directly...)

I think you're aware that porting a number from a BT (style) landline
will cease all services - including ADSL, but you have cable, so that
shouldn't be the issue.

The issue is that of quality - of voice. And one thing to remember is
that in our asymetrical world it's the outgoing bandwidth that's the
crux of it all - as well as the "quality" of the ISP. Unless you're
using compression, then you need 80Kb/sec *each way* for a phone call -
so 80Kb/sec in and at the same time, 80Kb/sec out. I usually budget for
100Kb/sec each way when working out the capacity in terms on numbers
of concurrent calls as it makes the calculations easier and builds in
a bit of spare.

However, speed isn't everything - the digital audio in VoIP is made
up of 50 packets per second, each packet having a payload of 160 bytes..

So think about that 10MB email you're sending - it will go out in full
1500 byte chunks and if you're on a call at the time, the VoIP packets
have to be mixed in-between those 1500 byte packets.

So while it can work really well, occasiinally it doesn't always work
well.

Good routers and apply QoS to the data stream, but at some point you
need to clock out those 1500 byte packets in-between the 160 byte
packets - then you get jitter on the line - which is copeable with
to an extent.

So things that will stop VoIP being satisfactory is basically using your
Internet line for anything else - that's assuming the ISP is actually
up to carrying those small packets over their own network efficiently.

(And ISP quality is hard to quantify - some ISPs are better than others
although you don't have much of a choice with cable - how does your own
cable connection feel? Fast, responsive? Good for games? or does it slow
down to a crawl at peak times and become sluggish, etc.)

The main things that will give issues - peer to peer file sharing - that's
the real big killer in a home environment. Gaming too - actually gaming
is a very similar scenario to VoIP - lots of communications both ways,
not neccessarily a lot of data, but lots of small packets in a time
sensitive manner.

So if you get good games performance then VoIP ought to be fine - until
you start to play a game :)

I used to suggest Draytek routers for VoIP, but I've sort of gone-off
them now. Currently looking at the Billion 7800n for a general purpose
device (which supports IPv6 too) It's QoS does seem to work.

(And one other thing to remember is that QoS really only works on
outgoing traffic - once that packet has clocked its way down your wires
it's really too late to do anything with it)

Before you switch I'd do some tests though - Sipgate are cheap and easy.
Get a number for free and stick a tenners worth of call credit in it,
then make/take some calls - and see how you get on. You'll need a "phone"
though but a soft-phone on a PC would be sufficient to do some tests. Do
use a headset though otherwise you'll suffer from echo and other issues.

The pick an ISTP you're happy with and port the number and go for it!

The going rate is about £20 per number, so easy to offset against
the line-rental of your BT line, and even if some places are charging
a few quid a month just for the service then it's still cheaper in the
long-run.

My phone of choice for home-workers is something in the Gigaset range
it's a DECT base station and handsets - the base can still plug into
an analogue line as well as your LAN for VoIP - then the handsets
are no different for other members of the family. But you can also
use an analogue adapter and your existing analogue phones.

Now you can, if you have the time and energy go chasing free calls and
multiple operators to get free calls, but my take on it is that I'd
rather pay a small fee to have something that works and is reliable
than to spen the time chasing up every little betamax reseller of the
day just to save a penny on a phone calls, hwever YMMV, as they say!

Good luck!

Gordon

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  #21 (permalink)  
Old 01-31-2012, 09:43 AM
Malcolm Loades
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

In message <9oo6icFuqgU1@mid.individual.net>, Steve Slatcher
<steve.slatcher@pobox.com> writes
> If I need to make outgoing calls there are many more options.
>
>For example... I have already signed up with Viopfone, and I realise
>that I can port my number to them, but they will charge £2 per month
>after the initial £20. Sipgate have no monthly charge, but from bits
>and pieces I have gleaned on the net, maybe Voipfone is more reliable
>and responsive than Sipgate. If that is the case, £2 seems like a fair
>price to pay. But are Voipfone really better than Sipgate? And what
>about other posibilities. It seems very difficult to get a handle on
>this sort of information.


Make sure that all the numbers you call are available through an
outgoing provider. I have problems making calls to certain 0844 numbers
and sometime have to revert to using the landline :-( A mobile could
undoubtedly make the call but at quite a high rate.

Voipfone don't list a price for 0844 numbers so I guess they don't let
you call them. I've not found a Betamax company offering access to
them. Sipgate list them at 5 p/min but all the ones I try return error
messages. Sipgate support say "There are a few 0844 number ranges that
are simply unreachable from sipgate and the numbers you are trying to
dial are unfortunately in one of these blocks". voip.co.uk lets you
dial any 0844 but, as someone else noted, they aren't currently
accepting new private users which is a real shame.

Malcolm

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  #22 (permalink)  
Old 01-31-2012, 10:50 AM
Roger Mills
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 31/01/2012 10:43, Malcolm Loades wrote:

> voip.co.uk lets you dial any 0844


Yes, indeed - but it's the Devil's own job to find out how much they
cost! Their tariff table has items like "United Kingdom UK Special
Services g26" - and you then need a translation table (available on
request, but not on their website) in order to relate that to dialling
codes. It's also worth noting that all 0844 numbers are not created
equal - and the cost of calling one depends on the next few digits after
0844.
--
Cheers,
Roger
____________
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checked.

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  #23 (permalink)  
Old 01-31-2012, 01:47 PM
Soruk
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 2012-01-31, Roger Mills <watt.tyler@gmail.com> wrote:
> On 31/01/2012 10:43, Malcolm Loades wrote:
>
>> voip.co.uk lets you dial any 0844

>
> Yes, indeed - but it's the Devil's own job to find out how much they
> cost! Their tariff table has items like "United Kingdom UK Special
> Services g26" - and you then need a translation table (available on
> request, but not on their website) in order to relate that to dialling
> codes. It's also worth noting that all 0844 numbers are not created
> equal - and the cost of calling one depends on the next few digits after
> 0844.


Localphone have a rate checker where you can input the number and they'll
tell you exactly how much they'll charge for calling it.

--
-- Michael "Soruk" McConnell Eridani Star System
MailStripper - http://www.MailStripper.eu/ - SMTP spam filter
Second Number - http://secondnumber.matrixnetwork.co.uk/
Matrix Dial: International Calls - http://www.matrixdial.co.uk/

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  #24 (permalink)  
Old 01-31-2012, 02:44 PM
BC
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 31/01/2012 09:13, Roger Mills wrote:
> On 30/01/2012 19:14, BC wrote:
>
>>
>> Mom ported her Virgin number to Sipgate last July and like me, uses her
>> mobile to make unlimited free calls to landlines and inclusive calls to
>> mobiles.

>
> Sorry to hi-jack the thread, but could SKS please explain the difference
> between "free" and "inclusive" calls.
>
> I notice that BT make the distinction with their evening and weekend
> package - calls to 01/02/03 being "free" but to 0845/0870 being
> "inclusive". What gives?


T-Mobile contract with an unlimited landline booster.

Gives a set amount of inclusive monthly minutes for calling landlines
and mobiles, but by adding a free landline booster gives unlimited
calls to 01, 02 and 03 numbers, regardless of call duration, i.e. no
re-dialling after 60 minutes or watever. The original inclusive minutes
are then only depleted by calling mobiles.

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  #25 (permalink)  
Old 01-31-2012, 03:31 PM
Andrew Benham
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On Tue, 31 Jan 2012 09:13:57 +0000, Roger Mills wrote:

> On 30/01/2012 19:14, BC wrote:
>
>
>> Mom ported her Virgin number to Sipgate last July and like me, uses her
>> mobile to make unlimited free calls to landlines and inclusive calls to
>> mobiles.

>
> Sorry to hi-jack the thread, but could SKS please explain the difference
> between "free" and "inclusive" calls.
>
> I notice that BT make the distinction with their evening and weekend
> package - calls to 01/02/03 being "free" but to 0845/0870 being
> "inclusive". What gives?


IIRC BT have a FUP for calling 0845/0870 numbers - x minutes per month
max. I presume that's the difference.

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  #26 (permalink)  
Old 01-31-2012, 05:44 PM
www.GymRatZ.co.uk
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 30/01/2012 18:41, Steve Slatcher wrote:

> majority of my bill. But for this to work I want a service that is
> reliable


That's the real point of consideration right there.
You're on cable AKA Virgin ?
Perhaps you don't use the internet 18 hours a day and the times you do
use it it appears fine however from experience, when I had virgin here
in the shop, after the big telewest/NTL conglomeration(?) I was forced
to walk away and will never return to cable. I tried running VOIP over
cable and it was atrocious.
You only need to walk down the street to find street boxes with doors
off. Try and speak to someone with a degree of technical competence and
you stand no chance. I can't see things got any better.

£35 with a telephone or £40 without... LOL !
Internet is good but it's not infallible which is why I have a plusnet
£6.99 a month ADSL purely as failover for my Be* ADSL
The more the company tries to cram speed and users in and spend less to
reduce debts the worse it gets.
If it's running faultlessly without problems they're under-subscribed
and will cut back on service to the point of saturation.
Corporate strategies. Less engineers, longer fix times, more time
wasting foreign call centres with peak-rate access numbers...

Things only improve short term. 100MB will lead to more subscribers and
saturation. At some point it will be when you're trying to make or
waiting for an important call.

That's my take on it anyway.
;¬)

--
http://www.GymRatZ.co.uk - Fitness+Gym Equipment.
http://www.water-rower.co.uk

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  #27 (permalink)  
Old 01-31-2012, 06:21 PM
www.GymRatZ.co.uk
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 31/01/2012 09:20, Roger Mills wrote:

> I believe that calls to other voip.co.uk users are free despite the code
> - but that doesn't include customers of other VoIP providers.


yep indeed.
Our shop number is voipfone provided 0845 8686 888
(carefully selected)
so we can call from home either by the above number, the VOIPfone GEO
number (01179), the complimentary 05600(?) number or simply by dialling
the account number.

I use their mobile dial-back number to call my PAYG and then call either
the 0845 number for the shop or the 05600 number to home only paying the
fairly reasonable 10p/minute rate to my mobile without fear of credit
shortage etc.
Plenty of tweaks to make use of.
:¬)

--
http://www.GymRatZ.co.uk - Fitness+Gym Equipment.
http://www.trade-price-supplements.co.uk
http://www.water-rower.co.uk

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  #28 (permalink)  
Old 01-31-2012, 08:31 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 31/01/2012 10:43, Malcolm Loades wrote:

> Voipfone don't list a price for 0844 numbers so I guess they don't let
> you call them.


You can get a price for specific 0844 numbers - I checked a Barcaycard
one and it was 10p.

--
www.winenous.co.uk

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  #29 (permalink)  
Old 01-31-2012, 08:38 PM
Gordon Henderson
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

In article <jg9evn$q61$1@dont-email.me>,
www.GymRatZ.co.uk <nobody@nowere.into> wrote:
>On 31/01/2012 09:20, Roger Mills wrote:
>
>> I believe that calls to other voip.co.uk users are free despite the code
>> - but that doesn't include customers of other VoIP providers.

>
>yep indeed.
>Our shop number is voipfone provided 0845 8686 888
>(carefully selected)
>so we can call from home either by the above number, the VOIPfone GEO
>number (01179), the complimentary 05600(?) number or simply by dialling
>the account number.


So just how long have you been in Brizzle then?

It's been 0117 for at least a dozen years, not 01179... You know that
there are 0117 3xx yyyy numbers, don't you?

But old habits die hard, I guess... But like the loonies who think London
is 0207 ...

>I use their mobile dial-back number to call my PAYG and then call either
>the 0845 number for the shop or the 05600 number to home only paying the
>fairly reasonable 10p/minute rate to my mobile without fear of credit
>shortage etc.
>Plenty of tweaks to make use of.
>:¬)


See what I mean about people spending lots and lots of time to do
"tweaks", etc. to get cheap calls, make sure they don't run out of
credit, etc... ;-)

Gordon

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  #30 (permalink)  
Old 01-31-2012, 08:45 PM
Steve Slatcher
Guest
 
Posts: n/a
Default Re: VoIP as a replacement for a landline

On 31/01/2012 08:43, BC wrote:
> If you want me
> to send you some screen shots of the settings / dial plan I use then let
> me know.


Thanks for that offer. I'll see how it goes. (And I now have Voxilla
bookmarked.)

--
www.winenous.co.uk

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