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  #1 (permalink)  
Old 07-16-2005, 02:27 PM
r_mervart
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Default VoIP service monthly charges?

Looking on the Voipfone website, without registering, I found it difficult
to be sure whether there is or is not any monthly fee - if you make no
calls, or whether the service is in this respect free. Could someone briefly
summarise for me which of these VoIP service providers do not charge any
monthly fee?

Thanks
Roman



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  #2 (permalink)  
Old 07-16-2005, 03:42 PM
7
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Default Re: VoIP service monthly charges?

r_mervart wrote:

> Looking on the Voipfone website, without registering, I found it difficult
> to be sure whether there is or is not any monthly fee - if you make no
> calls, or whether the service is in this respect free. Could someone
> briefly summarise for me which of these VoIP service providers do not
> charge any monthly fee?



You are getting confused with old service providers who charge
monthly fees.

New providers like Voipfone, there are no monthly fees.

Other more modern service providers have no accounts either
and charge 10%-20% extra for standard analogue phone (non-VoIP) calls
compared to VoIP calls.




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  #3 (permalink)  
Old 07-16-2005, 04:53 PM
r_mervart
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Default Re: VoIP service monthly charges?


"7" <website_has_email@www.ecu.pwp.blueyonder.co.uk> wrote in message news:919Ce.71152$G8.25223@text.news.blueyonder.co. uk...
> r_mervart wrote:
>
> > Looking on the Voipfone website, without registering, I found it difficult
> > to be sure whether there is or is not any monthly fee - if you make no
> > calls, or whether the service is in this respect free. Could someone
> > briefly summarise for me which of these VoIP service providers do not
> > charge any monthly fee?

>
>
> You are getting confused with old service providers who charge
> monthly fees.
>
> New providers like Voipfone, there are no monthly fees.
>
> Other more modern service providers have no accounts either
> and charge 10%-20% extra for standard analogue phone (non-VoIP) calls
> compared to VoIP calls.
>


What confuses me are statements that like these
a.. >>I have been looking at signing up with Vonage on their £9.99/month deal. (uk.telecom.voip)

b.. Single Line: Free Trial! £0.00 per month for 3 months
£4.00 per month thereafter (Gradwell website)
Roman

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  #4 (permalink)  
Old 07-16-2005, 05:05 PM
Mathew Curtis
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Default Re: VoIP service monthly charges?



r_mervart wrote:
> Looking on the Voipfone website, without registering, I found it difficult
> to be sure whether there is or is not any monthly fee - if you make no
> calls, or whether the service is in this respect free. Could someone briefly
> summarise for me which of these VoIP service providers do not charge any
> monthly fee?
>
> Thanks
> Roman


You can sign up with voipfone for free (no monthly fee) they give you a
few free minutes and sms to try things out then if your still happy you
just top up your account with credit they do have a few services that
are charged monthly but the basic service is pay as you go

Mat


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  #5 (permalink)  
Old 07-16-2005, 05:10 PM
Mathew Curtis
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Default Re: VoIP service monthly charges?



r_mervart wrote:
> Looking on the Voipfone website, without registering, I found it difficult
> to be sure whether there is or is not any monthly fee - if you make no
> calls, or whether the service is in this respect free. Could someone briefly
> summarise for me which of these VoIP service providers do not charge any
> monthly fee?
>
> Thanks
> Roman


forgot to give you this link should tell you all you need to know
http://www.voipfone.co.uk/builder.php

Mat


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  #6 (permalink)  
Old 07-16-2005, 06:11 PM
r_mervart
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Default Re: VoIP service monthly charges?


"Mathew Curtis" <mathew.j.curtis@gmail.com> wrote in message
news:1121530218.755503.189590@g44g2000cwa.googlegr oups.com...
>
>
> r_mervart wrote:
> > Looking on the Voipfone website, without registering, I found it

difficult
> > to be sure whether there is or is not any monthly fee - if you make no
> > calls, or whether the service is in this respect free. Could someone

briefly
> > summarise for me which of these VoIP service providers do not charge any
> > monthly fee?
> >
> > Thanks
> > Roman

>
> forgot to give you this link should tell you all you need to know
> http://www.voipfone.co.uk/builder.php
>
> Mat

Thanks. Looking at the voipfone charges, For 0845, 0870, mobile calls and
international calls it is possible to beat these prices using a combination
of the BT or Cable plus calling cards It is then a question of how long the
calls are and their volume to see if or what saving one can achieve mainly
due to not paying for the monthly rental. For very high volumes/call
durations you may be better of with the old analog line.
Roman



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  #7 (permalink)  
Old 07-16-2005, 06:45 PM
Ivor Jones
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Default Re: VoIP service monthly charges?

Mathew Curtis wrote:

[snip]

> You can sign up with voipfone for free (no monthly fee) they give
> you a few free minutes and sms to try things out then if your still
> happy you just top up your account with credit they do have a few
> services that are charged monthly but the basic service is pay as
> you go


I was looking at their site but I couldn't see where you can select a
phone number or what format it is.

Is it an ordinary geographic one as with Sipgate or is it one of those 05
numbers that probably cost extra to call from the PSTN..?

Ivor



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  #8 (permalink)  
Old 07-16-2005, 06:53 PM
7
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Default Re: VoIP service monthly charges?

r_mervart wrote:

>
> "7" <website_has_email@www.ecu.pwp.blueyonder.co.uk> wrote in message
> news:919Ce.71152$G8.25223@text.news.blueyonder.co. uk...
>> r_mervart wrote:
>>
>> > Looking on the Voipfone website, without registering, I found it
>> > difficult to be sure whether there is or is not any monthly fee - if
>> > you make no calls, or whether the service is in this respect free.
>> > Could someone briefly summarise for me which of these VoIP service
>> > providers do not charge any monthly fee?

>>
>>
>> You are getting confused with old service providers who charge
>> monthly fees.
>>
>> New providers like Voipfone, there are no monthly fees.
>>
>> Other more modern service providers have no accounts either
>> and charge 10%-20% extra for standard analogue phone (non-VoIP) calls
>> compared to VoIP calls.
>>

>
> What confuses me are statements that like these
> a.. >>I have been looking at signing up with Vonage on their £9.99/month
> deal. (uk.telecom.voip)
>
> b.. Single Line: Free Trial! £0.00 per month for 3 months
> £4.00 per month thereafter (Gradwell website)
> Roman



Post the url.
Probably services other than VoIP.
For VoIP you just set account up and pay some money into the pot
in advance so that you can make phone calls and the money gets
taken out the pot.


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  #9 (permalink)  
Old 07-16-2005, 08:18 PM
Ivor Jones
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Default Re: VoIP service monthly charges?

7 wrote:
> r_mervart wrote:


[snip]

>> What confuses me are statements that like these
>> a.. >>I have been looking at signing up with Vonage on their
>> £9.99/month deal. (uk.telecom.voip)
>>
>> b.. Single Line: Free Trial! £0.00 per month for 3 months
>> £4.00 per month thereafter (Gradwell website)
>> Roman

>
> Post the url.
> Probably services other than VoIP.
> For VoIP you just set account up and pay some money into the pot
> in advance so that you can make phone calls and the money gets
> taken out the pot.


No. Gradwell is a business-oriented system, Peter Gradwell who runs it
posts on this group from time to time. The url is www.gradwell.co.uk

It is, from what I've seen, an excellent service, but the monthly charge
is too much for my purposes.

Ivor



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  #10 (permalink)  
Old 07-17-2005, 11:51 AM
r_mervart
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Default Re: VoIP service monthly charges?


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3jsvd2FquthaU1@individual.net...
> Mathew Curtis wrote:
>
> [snip]
>
> > You can sign up with voipfone for free (no monthly fee) they give
> > you a few free minutes and sms to try things out then if your still
> > happy you just top up your account with credit they do have a few
> > services that are charged monthly but the basic service is pay as
> > you go

>
> I was looking at their site but I couldn't see where you can select a
> phone number or what format it is.
>
> Is it an ordinary geographic one as with Sipgate or is it one of those 05
> numbers that probably cost extra to call from the PSTN..?
>
> Ivor


re:
http://www.voipfone.co.uk/PB_Incoming_Pstn_Number.php
It is said there that calls to 05 number are the same as to
any "ordinary tel. number". It does not mention whether you
can also have a local geographic number, only 0870 number
Roman



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  #11 (permalink)  
Old 07-17-2005, 11:58 AM
r_mervart
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Posts: n/a
Default Re: VoIP service monthly charges?


"7" <website_has_email@www.ecu.pwp.blueyonder.co.uk> wrote in message
news:CQbCe.71240$G8.46098@text.news.blueyonder.co. uk...
> r_mervart wrote:
>
> >
> > "7" <website_has_email@www.ecu.pwp.blueyonder.co.uk> wrote in message
> > news:919Ce.71152$G8.25223@text.news.blueyonder.co. uk...
> >> r_mervart wrote:
> >>
> >> > Looking on the Voipfone website, without registering, I found it
> >> > difficult to be sure whether there is or is not any monthly fee - if
> >> > you make no calls, or whether the service is in this respect free.
> >> > Could someone briefly summarise for me which of these VoIP service
> >> > providers do not charge any monthly fee?
> >>
> >>
> >> You are getting confused with old service providers who charge
> >> monthly fees.
> >>
> >> New providers like Voipfone, there are no monthly fees.
> >>
> >> Other more modern service providers have no accounts either
> >> and charge 10%-20% extra for standard analogue phone (non-VoIP) calls
> >> compared to VoIP calls.
> >>

> >
> > What confuses me are statements that like these
> > a.. >>I have been looking at signing up with Vonage on their

£9.99/month
> > deal. (uk.telecom.voip)
> >
> > b.. Single Line: Free Trial! £0.00 per month for 3 months
> > £4.00 per month thereafter (Gradwell website)
> > Roman

>
>
> Post the url.
> Probably services other than VoIP.
> For VoIP you just set account up and pay some money into the pot
> in advance so that you can make phone calls and the money gets
> taken out the pot.


In my first example it was probably a reference to a specific package
that already includes some free minutes, as you suggested. The second
example seems true irreducible monthly fee, see
http://www.gradwell.co.uk/voip/trial.php
Roman



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  #12 (permalink)  
Old 07-17-2005, 11:58 AM
r_mervart
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Default Re: VoIP service monthly charges?


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3jt4rkFfpmt8U1@individual.net...
> 7 wrote:
> > r_mervart wrote:

>
> [snip]
>
> >> What confuses me are statements that like these
> >> a.. >>I have been looking at signing up with Vonage on their
> >> £9.99/month deal. (uk.telecom.voip)
> >>
> >> b.. Single Line: Free Trial! £0.00 per month for 3 months
> >> £4.00 per month thereafter (Gradwell website)
> >> Roman

> >
> > Post the url.
> > Probably services other than VoIP.
> > For VoIP you just set account up and pay some money into the pot
> > in advance so that you can make phone calls and the money gets
> > taken out the pot.

>
> No. Gradwell is a business-oriented system, Peter Gradwell who runs it
> posts on this group from time to time. The url is www.gradwell.co.uk
>
> It is, from what I've seen, an excellent service, but the monthly charge
> is too much for my purposes.
>
> Ivor


To be fair monthly charge is still less than half of BT or NTL, so if it is
a quality, reliable service to the level of analog BT or NTL line then
it would be worth having, particularly for a small business
Roman



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  #13 (permalink)  
Old 07-17-2005, 12:26 PM
Mathew Curtis
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Posts: n/a
Default Re: VoIP service monthly charges?



r_mervart wrote:
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:3jsvd2FquthaU1@individual.net...
> > Mathew Curtis wrote:
> >
> > [snip]
> >
> > > You can sign up with voipfone for free (no monthly fee) they give
> > > you a few free minutes and sms to try things out then if your still
> > > happy you just top up your account with credit they do have a few
> > > services that are charged monthly but the basic service is pay as
> > > you go

> >
> > I was looking at their site but I couldn't see where you can select a
> > phone number or what format it is.
> >
> > Is it an ordinary geographic one as with Sipgate or is it one of those 05
> > numbers that probably cost extra to call from the PSTN..?
> >
> > Ivor

>
> re:
> http://www.voipfone.co.uk/PB_Incoming_Pstn_Number.php
> It is said there that calls to 05 number are the same as to
> any "ordinary tel. number". It does not mention whether you
> can also have a local geographic number, only 0870 number
> Roman


Just to clarify you get a 0560 number free when you sign up you can
also add an free 0870 fax and voice number too with free fax to email

Mat


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  #14 (permalink)  
Old 07-17-2005, 02:53 PM
GwG
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Default Re: VoIP service monthly charges?


"Mathew Curtis" <mathew.j.curtis@gmail.com> wrote in message
news:1121599569.329723.292040@g49g2000cwa.googlegr oups.com...
>
> r_mervart wrote:
>> "Ivor Jones" <ivor@despammed.invalid> wrote in message
>> news:3jsvd2FquthaU1@individual.net...
>> > Mathew Curtis wrote:
>> >
>> > > You can sign up with voipfone for free (no monthly fee) they give
>> > > you a few free minutes and sms to try things out then if your still
>> > > happy you just top up your account with credit they do have a few
>> > > services that are charged monthly but the basic service is pay as
>> > > you go
>> >
>> > I was looking at their site but I couldn't see where you can select a
>> > phone number or what format it is.
>> >
>> > Is it an ordinary geographic one as with Sipgate or is it one of those
>> > 05
>> > numbers that probably cost extra to call from the PSTN..?

>>
>> re:
>> http://www.voipfone.co.uk/PB_Incoming_Pstn_Number.php
>> It is said there that calls to 05 number are the same as to
>> any "ordinary tel. number". It does not mention whether you
>> can also have a local geographic number, only 0870 number
>> Roman

>
> Just to clarify you get a 0560 number free when you sign up you can
> also add an free 0870 fax and voice number too with free fax to email
>


But a lot of people on NTL cannot dial 056 numbers, due to NTL refusing to
enable them on some exchanges. This makes the use of 056 numbers very
unreliable, and it also affects BT customers who have an 056 number, because
they will not be reachable from a lot of NTL customers.



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  #15 (permalink)  
Old 07-17-2005, 03:40 PM
Ivor Jones
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Posts: n/a
Default Re: VoIP service monthly charges?

r_mervart wrote:

[snip]

> To be fair monthly charge is still less than half of BT or NTL, so
> if it is a quality, reliable service to the level of analog BT or
> NTL line then
> it would be worth having, particularly for a small business
> Roman


Indeed, which is the market I think they aim for, rather than the domestic
customer.

Ivor



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  #16 (permalink)  
Old 07-17-2005, 05:06 PM
cjd
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Posts: n/a
Default Re: VoIP service monthly charges?

Voipfone lets you choose the things you want from its package builder.
http://www.voipfone.co.uk/builder.php
If you click on the text you can see what they do and how much they
cost.

You get an 056 number automatically for free. Calls to 056 from BT
phones are at BT's national calls rates. You can have any number you
like - 0870 is free - others like geographic numbers are charged at
£1.99 per month. Items with an * are charged monthly.

The basic service is pay as you go with no monthly charges.

colin
voipfone


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  #17 (permalink)  
Old 07-17-2005, 07:03 PM
{{{{{Welcome}}}}}
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Default Re: VoIP service monthly charges?

Thus spaketh cjd:
> Voipfone lets you choose the things you want from its package builder.
> http://www.voipfone.co.uk/builder.php
> If you click on the text you can see what they do and how much they
> cost.
>
> You get an 056 number automatically for free. Calls to 056 from BT
> phones are at BT's national calls rates. You can have any number you
> like - 0870 is free - others like geographic numbers are charged at
> £1.99 per month. Items with an * are charged monthly.
>
> The basic service is pay as you go with no monthly charges.
>
> colin
> voipfone



Like to clear that up?

Are you saying the 056 is charged as an 0870 number, as BT no longer
distinguish between national and local calls.


--
For South East Brum: http://www.south-east-birmingham.tk
For Free £10 credit when you get referred to TalkTalk or £5 when referred to
easyMobile contact me via above site.



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  #18 (permalink)  
Old 07-17-2005, 08:15 PM
GwG
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Default Re: VoIP service monthly charges?


"{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk> wrote in message
news:896dnSr6qsQcAEffRVnytQ@pipex.net...
>
> Are you saying the 056 is charged as an 0870 number, as BT no longer
> distinguish between national and local calls.
>


The last time I looked, BT charges were:-
Calls to 056 numbers are charged at the g21 rate.
Daytime 4.89p per minute
Evening 2p per minute
Weekend 1.18p per minute
All the above include vat.

NTL might have different charges, but that's hard to tell, as I can't even
get them to enable the 056 numbers, let alone find a price for dialling
them, but as some areas can apparently dial 056 numbers from NTL, there must
be a price set somewhere.



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  #19 (permalink)  
Old 07-17-2005, 08:42 PM
cjd
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Default Re: VoIP service monthly charges?

It is worth clearing this up.

BT Price List July 2005 - Residential Customers
all price include VAT & there is a minimum charge of 5p

http://www.downloads.bt.com/pricing/SpecialisedNos.pdf

056 - Calls to New Voice Service Chargeband G21
Daytime 4.89p/min
Evening 2p/min
Weekend 1.18p/min

0870 (National) Call Charges
Daytime 7.91p/min
Evening 3.95 p/min
Weekend 1.5p/min

For completeness
Local Call Charges
Daytime 3.95p/min
Evening 1p/min
Weekend 1p/min

colin
voipfone


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  #20 (permalink)  
Old 07-17-2005, 11:16 PM
r_mervart
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Posts: n/a
Default Re: VoIP service monthly charges?


"cjd" <colin@talk21.com> wrote in message
news:1121629323.120270.209990@g44g2000cwa.googlegr oups.com...
> It is worth clearing this up.
>
> BT Price List July 2005 - Residential Customers
> all price include VAT & there is a minimum charge of 5p
>
> http://www.downloads.bt.com/pricing/SpecialisedNos.pdf
>
> 056 - Calls to New Voice Service Chargeband G21
> Daytime 4.89p/min
> Evening 2p/min
> Weekend 1.18p/min
>
> 0870 (National) Call Charges
> Daytime 7.91p/min
> Evening 3.95 p/min
> Weekend 1.5p/min
>
> For completeness
> Local Call Charges
> Daytime 3.95p/min
> Evening 1p/min
> Weekend 1p/min
>
> colin
> voipfone


Thanks for the clarification. However, if it is correct that NTL users
cannot call 056 numbers that is quite a serious limitation to the use of
these numbers.
Roman



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  #21 (permalink)  
Old 07-18-2005, 08:23 AM
Linus Surguy
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Posts: n/a
Default Re: VoIP service monthly charges?

"{{{{{Welcome}}}}}" <bhx___spam@trapped___hotmail.co.uk> wrote:

>Thus spaketh cjd:
>> Voipfone lets you choose the things you want from its package builder.
>> http://www.voipfone.co.uk/builder.php
>> If you click on the text you can see what they do and how much they
>> cost.
>>
>> You get an 056 number automatically for free. Calls to 056 from BT
>> phones are at BT's national calls rates. You can have any number you
>> like - 0870 is free - others like geographic numbers are charged at
>> £1.99 per month. Items with an * are charged monthly.
>>
>> The basic service is pay as you go with no monthly charges.

>
>Like to clear that up?
>
>Are you saying the 056 is charged as an 0870 number, as BT no longer
>distinguish between national and local calls.


On 'BT Together Option 1' 056 is charged as a 01x/02x call - i.e. 3 odd 'p'
during the day, and 5.5p for up to an hour at the weekend. However on Option 2 &
3 they don't give unmetered access, instead continuing the Option '1' pricing -
which is a little disappointing.

There is a 'notional' non-discounted price of something like 4/2/1 - but this
applies to very few lines.

Linus


--
Linus Surguy - Magrathea Telecommunications Ltd. Wholesale and retail telephone
services. www.magrathea-telecom.co.uk www.uknumber.co.uk www.callthrough.co.uk
www.telesave.co.uk: UK 2.5p/1.5/1p South Africa 6p US,France,Germany,Eire 2.5p
Looking for VoIP ? We're the largest wholesale numbering supplier in the UK!

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  #22 (permalink)  
Old 07-18-2005, 08:30 AM
Linus Surguy
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Posts: n/a
Default Re: VoIP service monthly charges?

"cjd" <colin@talk21.com> wrote:

>It is worth clearing this up.
>
>BT Price List July 2005 - Residential Customers
>all price include VAT & there is a minimum charge of 5p
>http://www.downloads.bt.com/pricing/SpecialisedNos.pdf


[snip!] - as per my other post, this is actually confusing - you have posted the
non-discount pricing, which doesnt really apply as no residential user, other
than LUS and a few other exception is actually on it. What you are better off
looking at is the [better] BT Together Option 1 pricing from:

http://www.serviceview.bt.com/list/c....boo/31853.htm

containing these bits:

Table 1a - Geographic Inland Direct Dialled PPM Prices Operative Date:01.06.2003


UK Calls: 3p Daytime, 5.5p fixed up to an hour (1p/min thereafter)

including:

* - "UK" includes calls to any number range charged at g21 rates and shown as 11
under Categorisation for Customer Options in Section 2 Part 10

and 056 is g21.

0870 on the other hand is in this bit:

Table 2 - Inland NTS, (0845 & 0870) Direct Dialled PPM Prices

National 7.509 daytime, 3.749 evening, 1.50p weekend.

Linus



--
Linus Surguy - Magrathea Telecommunications Ltd. Wholesale and retail telephone
services. www.magrathea-telecom.co.uk www.uknumber.co.uk www.callthrough.co.uk
www.telesave.co.uk: UK 2.5p/1.5/1p South Africa 6p US,France,Germany,Eire 2.5p
Looking for VoIP ? We're the largest wholesale numbering supplier in the UK!

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  #23 (permalink)  
Old 07-18-2005, 08:44 AM
cjd
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Posts: n/a
Default Re: VoIP service monthly charges?

We're not quite sure yet what NTL is doing with its 056 implementation;
we're awaiting a reply from them. However, we do know that many of our
(Voipfone) customers use NTL and their 056 number work. But we also
know of at least 2 new customers whose number do not work because NTL
have not so far implemented them.

It's worth pointing out that BT supplies the vast majority of UK
customers and has implemented 056 (as it is obliged to by law - as is
Kingston on Hull).

Of course, if any NTL customers are having problems with 056 they can
take a free 0870 number or a geographical number (£1.99 per month)
until it's resolved.

colin
voipfone


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  #24 (permalink)  
Old 07-18-2005, 09:19 AM
GwG
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Default Re: VoIP service monthly charges?


"cjd" <colin@talk21.com> wrote in message
news:1121672692.917326.53960@g47g2000cwa.googlegro ups.com...
We're not quite sure yet what NTL is doing with its 056 implementation;
we're awaiting a reply from them. However, we do know that many of our
(Voipfone) customers use NTL and their 056 number work. But we also
know of at least 2 new customers whose number do not work because NTL
have not so far implemented them.

It's worth pointing out that BT supplies the vast majority of UK
customers and has implemented 056 (as it is obliged to by law - as is
Kingston on Hull).

Of course, if any NTL customers are having problems with 056 they can
take a free 0870 number or a geographical number (£1.99 per month)
until it's resolved.


NTL seemed quite sure what they were doing when I contacted them about 056
numbers, I was told, in no uncertain terms, that NTL were not enabling any
more exchanges to take the numbers.

A 'free' 0870 number becomes expensive for the people that call the number,
and is not a suitable substitute for the rates charged for a 056 number, and
as you point out, a geographical number costs £1.99 per month, which is
£1.99 per month more than a 056 number.




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  #25 (permalink)  
Old 07-18-2005, 09:34 AM
r_mervart
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Default Re: VoIP service monthly charges?


"cjd" <colin@talk21.com> wrote in message
news:1121672692.917326.53960@g47g2000cwa.googlegro ups.com...
We're not quite sure yet what NTL is doing with its 056 implementation;
we're awaiting a reply from them.

Of course, if any NTL customers are having problems with 056 they can
take a free 0870 number or a geographical number (£1.99 per month)
until it's resolved.


NTL customer that has problem calling 056 number cannot decide what
the caller's number should be -;)

Roman



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  #26 (permalink)  
Old 07-18-2005, 09:40 AM
r_mervart
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Default Re: VoIP service monthly charges?


"r_mervart" <r_mervart@REMOVETHIShotmail.com> wrote in message
news:uQJCe.1247$bT4.497@newsfe1-gui.ntli.net...
>
> "cjd" <colin@talk21.com> wrote in message
> news:1121672692.917326.53960@g47g2000cwa.googlegro ups.com...
> We're not quite sure yet what NTL is doing with its 056 implementation;
> we're awaiting a reply from them.
>
> Of course, if any NTL customers are having problems with 056 they can
> take a free 0870 number or a geographical number (£1.99 per month)
> until it's resolved.
>
>
> NTL customer that has problem calling 056 number cannot decide what
> the caller's number should be -;)
>

Sorry, I meant to say called number.
Roman



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  #27 (permalink)  
Old 07-18-2005, 10:25 AM
DMac
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Posts: n/a
Default Re: VoIP service monthly charges?

> Of course, if any NTL customers are having problems with 056 they can
> take a free 0870 number or a geographical number (£1.99 per month)
> until it's resolved.



Isn't the real problem numbers that don't begin 01 or 02?

Virtually everything people gripe about on this news group is 08xxxxx
05xxxxx 09xxxxx related.
Why do people want phone numbers that cannot be dialled form abroad / other
telcos
or where the tarif structure is such that you don't know how much a call is
going to cost before you get the bill

As a friend of mine puts it, we've made everything so complicated it's
difficult for the layperson to
understand



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  #28 (permalink)  
Old 07-18-2005, 11:05 AM
Phil Thompson
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Posts: n/a
Default Re: VoIP service monthly charges?

On Mon, 18 Jul 2005 09:25:20 GMT, "DMac" <a77w@yahoo.co.uk> wrote:

>As a friend of mine puts it, we've made everything so complicated it's
>difficult for the layperson to
>understand


its called a "service economy" :-)

Phil
--
spamcop.net address commissioned 18/06/04
Come on down !

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  #29 (permalink)  
Old 07-18-2005, 11:49 AM
Tim Clark
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Default Re: VoIP service monthly charges?

In article <4AKCe.162357$Vj3.149514@fe2.news.blueyonder.co.uk >,
"DMac" <a77w@yahoo.co.uk> writes:
>
> As a friend of mine puts it, we've made everything so complicated it's
> difficult for the layperson to
> understand


That's taking things a bit too far. Companies usually only go as
far as making everything so complicated that it is difficult for their
own customer services staff to understand. :-)

--
Tim Clark

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  #30 (permalink)  
Old 07-18-2005, 12:37 PM
cjd
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Posts: n/a
Default Re: VoIP service monthly charges?

easy really :-)


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