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  #1 (permalink)  
Old 01-09-2008, 09:50 AM
Nick
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Default VOIPCheap incoming dial tone.


I have set up an incoming number with VoipCheap.co.uk. This connects ok.
However when other people dial this number they do not hear the standard
British ringing tone. I'm using a Linksys spa3102 but it is the same for
the software client.

Is there anyway to fix this. Presumably it is the same for all Betamax
products like VoipCheap.com (which appears to have free uk calls while
the .co.uk version doesn't)

If not are their any recommendations for a voip provider for an incoming
line. I would like to port my BT number and so I'm concerned about
reliability (and maybe the need to port out in future). I would be happy
to pay for a deal with bundled calls like Vonage. Is Vonage reliable?

I would also be ok with using one provider for incoming calls and
another for outgoing.

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  #2 (permalink)  
Old 01-09-2008, 05:38 PM
Jono
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Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Nick wrote on 09/01/2008 :
> I have set up an incoming number with VoipCheap.co.uk. This connects ok.
> However when other people dial this number they do not hear the standard
> British ringing tone. I'm using a Linksys spa3102 but it is the same for the
> software client.
>
> Is there anyway to fix this.


Check out this document
<http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>

> Presumably it is the same for all Betamax
> products like VoipCheap.com (which appears to have free uk calls while the
> .co.uk version doesn't)


Ring any of mine & you get UK ring tone.

> If not are their any recommendations for a voip provider for an incoming
> line. I would like to port my BT number and so I'm concerned about
> reliability (and maybe the need to port out in future).


Are you on cable broadband? If not, you need the PSTN line for ADSL.

If you're planning on scrapping your BT line, don't forget it often
costs over £100 to get it reconnected.

> I would be happy to
> pay for a deal with bundled calls like Vonage. Is Vonage reliable?


Damned expensive.

On the device you have, you could have two incoming providers - BT & a
VoIP provider. (ignoring your general ability to increase that by using
something like Voxalot)

You can have considerably more outgoing providers. Read up on SPA3x0x
Gateways


> I would also be ok with using one provider for incoming calls and another for
> outgoing.




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  #3 (permalink)  
Old 01-09-2008, 05:59 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Jono wrote:
> Nick wrote on 09/01/2008 :
>> I have set up an incoming number with VoipCheap.co.uk. This connects
>> ok. However when other people dial this number they do not hear the
>> standard British ringing tone. I'm using a Linksys spa3102 but it is
>> the same for the software client.
>>
>> Is there anyway to fix this.

>
> Check out this document
> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>
>> Presumably it is the same for all Betamax
>> products like VoipCheap.com (which appears to have free uk calls
>> while the .co.uk version doesn't)

>
> Ring any of mine & you get UK ring tone.
>
>> If not are their any recommendations for a voip provider for an
>> incoming line. I would like to port my BT number and so I'm
>> concerned about reliability (and maybe the need to port out in
>> future).

>
> Are you on cable broadband? If not, you need the PSTN line for ADSL.
>
> If you're planning on scrapping your BT line, don't forget it often
> costs over £100 to get it reconnected.
>
>> I would be happy to
>> pay for a deal with bundled calls like Vonage. Is Vonage reliable?

>
> Damned expensive.
>
> On the device you have, you could have two incoming providers - BT & a
> VoIP provider. (ignoring your general ability to increase that by
> using something like Voxalot)
>
> You can have considerably more outgoing providers. Read up on SPA3x0x
> Gateways
>
>
>> I would also be ok with using one provider for incoming calls and
>> another for outgoing.



Strange on my VoIPStunt line, callers who call my number get the continental
ringing tone as of all the others I know with Betamax VoIP, yes with the
settings my own phones ring out correctly and I hear the correct tones when
ringing out, but using the number issued by betamax then it's the
continental tone to them, not that anyone's complained other than one or two
have mentioned it - like the old ringing tone when calling the old analogue
mobile phones.


--
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  #4 (permalink)  
Old 01-09-2008, 06:05 PM
Jono
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Posts: n/a
Default Re: VOIPCheap incoming dial tone.

{{{{{Welcome}}}}} explained on 09/01/2008 :
> Jono wrote:
>> Nick wrote on 09/01/2008 :
>>> I have set up an incoming number with VoipCheap.co.uk. This connects
>>> ok. However when other people dial this number they do not hear the
>>> standard British ringing tone. I'm using a Linksys spa3102 but it is
>>> the same for the software client.
>>>
>>> Is there anyway to fix this.

>>
>> Check out this document
>> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>>
>>> Presumably it is the same for all Betamax
>>> products like VoipCheap.com (which appears to have free uk calls
>>> while the .co.uk version doesn't)

>>
>> Ring any of mine & you get UK ring tone.
>>
>>> If not are their any recommendations for a voip provider for an
>>> incoming line. I would like to port my BT number and so I'm
>>> concerned about reliability (and maybe the need to port out in
>>> future).

>>
>> Are you on cable broadband? If not, you need the PSTN line for ADSL.
>>
>> If you're planning on scrapping your BT line, don't forget it often
>> costs over £100 to get it reconnected.
>>
>>> I would be happy to
>>> pay for a deal with bundled calls like Vonage. Is Vonage reliable?

>>
>> Damned expensive.
>>
>> On the device you have, you could have two incoming providers - BT & a
>> VoIP provider. (ignoring your general ability to increase that by
>> using something like Voxalot)
>>
>> You can have considerably more outgoing providers. Read up on SPA3x0x
>> Gateways
>>
>>
>>> I would also be ok with using one provider for incoming calls and
>>> another for outgoing.

>
>
> Strange on my VoIPStunt line, callers who call my number get the continental
> ringing tone as of all the others I know with Betamax VoIP, yes with the
> settings my own phones ring out correctly and I hear the correct tones when
> ringing out, but using the number issued by betamax then it's the continental
> tone to them, not that anyone's complained other than one or two have
> mentioned it - like the old ringing tone when calling the old analogue mobile
> phones.


I have to confess that I do not actually use the ATA directly as I have
an Astersik server.

Asterisk handles the SIP providers.

However, I wasn't fibbing when I said that callers hear UK tones.

.......again, though, I haven't rung myself for aaaaaages to listen...



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  #5 (permalink)  
Old 01-09-2008, 06:13 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Jono wrote:
> {{{{{Welcome}}}}} explained on 09/01/2008 :
>> Jono wrote:
>>> Nick wrote on 09/01/2008 :
>>>> I have set up an incoming number with VoipCheap.co.uk. This
>>>> connects ok. However when other people dial this number they do
>>>> not hear the standard British ringing tone. I'm using a Linksys
>>>> spa3102 but it is the same for the software client.
>>>>
>>>> Is there anyway to fix this.
>>>
>>> Check out this document
>>> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>>>
>>>> Presumably it is the same for all Betamax
>>>> products like VoipCheap.com (which appears to have free uk calls
>>>> while the .co.uk version doesn't)
>>>
>>> Ring any of mine & you get UK ring tone.
>>>
>>>> If not are their any recommendations for a voip provider for an
>>>> incoming line. I would like to port my BT number and so I'm
>>>> concerned about reliability (and maybe the need to port out in
>>>> future).
>>>
>>> Are you on cable broadband? If not, you need the PSTN line for ADSL.
>>>
>>> If you're planning on scrapping your BT line, don't forget it often
>>> costs over £100 to get it reconnected.
>>>
>>>> I would be happy to
>>>> pay for a deal with bundled calls like Vonage. Is Vonage reliable?
>>>
>>> Damned expensive.
>>>
>>> On the device you have, you could have two incoming providers - BT
>>> & a VoIP provider. (ignoring your general ability to increase that
>>> by using something like Voxalot)
>>>
>>> You can have considerably more outgoing providers. Read up on
>>> SPA3x0x Gateways
>>>
>>>
>>>> I would also be ok with using one provider for incoming calls and
>>>> another for outgoing.

>>
>>
>> Strange on my VoIPStunt line, callers who call my number get the
>> continental ringing tone as of all the others I know with Betamax
>> VoIP, yes with the settings my own phones ring out correctly and I
>> hear the correct tones when ringing out, but using the number issued
>> by betamax then it's the continental tone to them, not that anyone's
>> complained other than one or two have mentioned it - like the old
>> ringing tone when calling the old analogue mobile phones.

>
> I have to confess that I do not actually use the ATA directly as I
> have an Astersik server.
>
> Asterisk handles the SIP providers.
>
> However, I wasn't fibbing when I said that callers hear UK tones.
>
> ......again, though, I haven't rung myself for aaaaaages to listen...



Strange though, no I didn't think you were fibbing.


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  #6 (permalink)  
Old 01-09-2008, 06:38 PM
Gordon Henderson
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Posts: n/a
Default Re: VOIPCheap incoming dial tone.

In article <478498dc$0$21100$da0feed9@news.zen.co.uk>,
Nick <nospam@spam.com> wrote:
>
>I have set up an incoming number with VoipCheap.co.uk. This connects ok.
>However when other people dial this number they do not hear the standard
>British ringing tone. I'm using a Linksys spa3102 but it is the same for
>the software client.
>
>Is there anyway to fix this. Presumably it is the same for all Betamax
>products like VoipCheap.com (which appears to have free uk calls while
>the .co.uk version doesn't)
>
>If not are their any recommendations for a voip provider for an incoming
>line. I would like to port my BT number and so I'm concerned about
>reliability (and maybe the need to port out in future). I would be happy
>to pay for a deal with bundled calls like Vonage. Is Vonage reliable?


Do you have a cable broadband?

If not, and you are running ADSL over your current BT line then this
service will cease when you port the number... In theory, you can
have a new number provisioned on the line, but it's effectively a new
contract, and is prone to having BT pull the plug on the line anyway
(as an associate of mine found out this week)

Gordon

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  #7 (permalink)  
Old 01-09-2008, 07:46 PM
Nick
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Jono wrote:
> Nick wrote on 09/01/2008 :
>> I have set up an incoming number with VoipCheap.co.uk. This connects
>> ok. However when other people dial this number they do not hear the
>> standard British ringing tone. I'm using a Linksys spa3102 but it is
>> the same for the software client.
>>
>> Is there anyway to fix this.

>
> Check out this document
> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>


Yes I have studied this document. But I'm uncertain what this tone is
called (as you can see form the subject line ;o). Presumably "Ringing
tone"?. I can't find any match in the 3102 settings.

I'm not even sure the 3102 generates the ringing tone, when I switched
to sipgate the ringing tone is the standard UK version.


>> Presumably it is the same for all Betamax products like VoipCheap.com
>> (which appears to have free uk calls while the .co.uk version doesn't)

>
> Ring any of mine & you get UK ring tone.
>
>> If not are their any recommendations for a voip provider for an
>> incoming line. I would like to port my BT number and so I'm concerned
>> about reliability (and maybe the need to port out in future).

>
> Are you on cable broadband? If not, you need the PSTN line for ADSL.
>
> If you're planning on scrapping your BT line, don't forget it often
> costs over £100 to get it reconnected.
>


Due to the poor quality of my BT line (poor voice and ADSL loses sync)
I'm giving VirginMedia cable a try. If VirginMedia cable is OK I will
drop my BT line. I can't see my BT line getting any better before the
21cn pstn rollout which isn't scheduled at my exchange for over two years.


>> I would be happy to pay for a deal with bundled calls like Vonage. Is
>> Vonage reliable?

>
> Damned expensive.
>


If it is reliable, 7.99 a month would be ok for unlimited calls, call
divert, voicemail to email etc...


> On the device you have, you could have two incoming providers - BT & a
> VoIP provider. (ignoring your general ability to increase that by using
> something like Voxalot)
>
> You can have considerably more outgoing providers. Read up on SPA3x0x
> Gateways
>


Yes I have being playing with gateways. I can get VoipCheap working as a
gateway but can't get the Caller Id spoofing working when in this mode.

Thanks for your help.

>
>> I would also be ok with using one provider for incoming calls and
>> another for outgoing.

>
>


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  #8 (permalink)  
Old 01-09-2008, 07:50 PM
Nick
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Gordon Henderson wrote:
> In article <478498dc$0$21100$da0feed9@news.zen.co.uk>,
> Nick <nospam@spam.com> wrote:
>> I have set up an incoming number with VoipCheap.co.uk. This connects ok.
>> However when other people dial this number they do not hear the standard
>> British ringing tone. I'm using a Linksys spa3102 but it is the same for
>> the software client.
>>
>> Is there anyway to fix this. Presumably it is the same for all Betamax
>> products like VoipCheap.com (which appears to have free uk calls while
>> the .co.uk version doesn't)
>>
>> If not are their any recommendations for a voip provider for an incoming
>> line. I would like to port my BT number and so I'm concerned about
>> reliability (and maybe the need to port out in future). I would be happy
>> to pay for a deal with bundled calls like Vonage. Is Vonage reliable?

>
> Do you have a cable broadband?
>


I'm trying out cable which is why I want to port.

> If not, and you are running ADSL over your current BT line then this
> service will cease when you port the number... In theory, you can
> have a new number provisioned on the line, but it's effectively a new
> contract, and is prone to having BT pull the plug on the line anyway
> (as an associate of mine found out this week)
>


They said they could give me a new number and it would then be OK to
port. But if it were a test of who to trust I suspect I would be leaning
towards your view ;o)


> Gordon


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  #9 (permalink)  
Old 01-09-2008, 08:03 PM
Gordon Henderson
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

In article <47852586$0$8411$db0fefd9@news.zen.co.uk>,
Nick <nospam@spam.com> wrote:
>Gordon Henderson wrote:
>
>I'm trying out cable which is why I want to port.
>
>> If not, and you are running ADSL over your current BT line then this
>> service will cease when you port the number... In theory, you can
>> have a new number provisioned on the line, but it's effectively a new
>> contract, and is prone to having BT pull the plug on the line anyway
>> (as an associate of mine found out this week)
>>

>
>They said they could give me a new number and it would then be OK to
>port. But if it were a test of who to trust I suspect I would be leaning
>towards your view ;o)


In this case, BT actually assigned a new number to the line and the
broadband kept on going, and the old number was ported into a VoIP
service and all was fine ... For 2 weeks. Then the ADSL ceased, and it
took them a week to get it live again. (I don't know who the ISP is,
this wasn't one of my clients)

Gordon

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  #10 (permalink)  
Old 01-09-2008, 08:22 PM
Jono
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Nick formulated the question :
> Yes I have being playing with gateways. I can get VoipCheap working as a
> gateway but can't get the Caller Id spoofing working when in this mode.


Courtesy of Mike Sun:

Instead of entering just e.g. sip.voipcheap.com enter
[phone-number]@sip.voipcheap.com where [phone-number] is one of your
registered numbers with the provider. Thus one is effectively entering
both "User ID" and "Auth ID" in the Gateway setup.

(presumably you leave the [] brackets off)

You may also have to play around with the number - try 01xxxxxxxxx
format and 00441xxxxxxxxx etc.



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  #11 (permalink)  
Old 01-09-2008, 08:46 PM
Graham.
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.




>> Check out this document
>> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>>

>
> Yes I have studied this document. But I'm uncertain what this tone is
> called (as you can see form the subject line ;o). Presumably "Ringing
> tone"?. I can't find any match in the 3102 settings.



Well, the last time I commented on this vis. what calling party hears when
the called party phone is ringing, Jock Mackirdy disagreed and the
redoubtable Brian {Hamilton Kelly}called me an ill-educated fuckwit.
The answer is Ring back as on the first page.
(Most people just call it ringing tone)
*Not to be confused with BT Ring Back* (see the second page)
BT Ring Back is the ringing cadence of 3 short rings followed by
a long pause used to indicate an engaged line is now free after
pressing 5 during the engaged tone.

--
Graham

%Profound_observation%



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  #12 (permalink)  
Old 01-09-2008, 08:52 PM
{{{{{Welcome}}}}}
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Graham. wrote:
>>> Check out this document
>>> <http://www.provu.co.uk/pdf/sipura/sipura_uk_regional_settings.pdf>
>>>

>>
>> Yes I have studied this document. But I'm uncertain what this tone is
>> called (as you can see form the subject line ;o). Presumably "Ringing
>> tone"?. I can't find any match in the 3102 settings.

>
>
> Well, the last time I commented on this vis. what calling party hears
> when the called party phone is ringing, Jock Mackirdy disagreed and
> the redoubtable Brian {Hamilton Kelly}called me an ill-educated
> fuckwit. The answer is Ring back as on the first page.
> (Most people just call it ringing tone)
> *Not to be confused with BT Ring Back* (see the second page)
> BT Ring Back is the ringing cadence of 3 short rings followed by
> a long pause used to indicate an engaged line is now free after
> pressing 5 during the engaged tone.



On my PAP2 I have the correct UK Ring Back tone, however this has no affect
on what people calling my number hears, what I've read it is meant to affect
is what I hear when I call another VoIP user and my device has to then
generate the ring-back tone.


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  #13 (permalink)  
Old 01-09-2008, 09:32 PM
Graham.
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.



>
> On my PAP2 I have the correct UK Ring Back tone, however this has no
> affect on what people calling my number hears, what I've read it is meant
> to affect is what I hear when I call another VoIP user and my device has
> to then generate the ring-back tone.


This is my experience too, and it's the same with the softphone.
However, when I had the account registered on my Asterisk
box it would ring once with a 'continental' tone then change
to a UK one. I confess I didn't really investigate why this
was happening, anyone else seen that?


--
Graham

%Profound_observation%



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  #14 (permalink)  
Old 01-10-2008, 09:14 AM
Linus Surguy
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

"Graham." <me@privacy.com> wrote:
>> On my PAP2 I have the correct UK Ring Back tone, however this has no
>> affect on what people calling my number hears, what I've read it is meant
>> to affect is what I hear when I call another VoIP user and my device has
>> to then generate the ring-back tone.

>
>This is my experience too, and it's the same with the softphone.
>However, when I had the account registered on my Asterisk
>box it would ring once with a 'continental' tone then change
>to a UK one. I confess I didn't really investigate why this
>was happening, anyone else seen that?


Probably because in your /etc/asterisk/indications.conf the defaultzone was not
set to uk.

If you had Ring() in your extensions.conf and/or a device sent back a 180
ringing message first, then Asterisk would generate dialtone. When Asterisk
passed it to the phone, that might then have generated a 183 Session Progress
with the correct tone encoded in the media path. Or any other variations on the
same theme.

Linus



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  #15 (permalink)  
Old 01-10-2008, 10:50 AM
Nick
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

Jono wrote:
> Nick formulated the question :
>> Yes I have being playing with gateways. I can get VoipCheap working as
>> a gateway but can't get the Caller Id spoofing working when in this
>> mode.

>
> Courtesy of Mike Sun:
>
> Instead of entering just e.g. sip.voipcheap.com enter
> [phone-number]@sip.voipcheap.com where [phone-number] is one of your
> registered numbers with the provider. Thus one is effectively entering
> both "User ID" and "Auth ID" in the Gateway setup.
>
> (presumably you leave the [] brackets off)
>
> You may also have to play around with the number - try 01xxxxxxxxx
> format and 00441xxxxxxxxx etc.
>
>

Cool, worked first time for 00442xxxxxxxx.

Thanks to you and Mike.

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  #16 (permalink)  
Old 01-10-2008, 08:17 PM
Jono
Guest
 
Posts: n/a
Default Re: VOIPCheap incoming dial tone.

reliable expressed precisely :
> On Wed, 09 Jan 2008 19:46:17 +0000, Nick wrote:
>
>> Jono wrote:
>>> Nick wrote on 09/01/2008 :

>
>>>> I would be happy to pay for a deal with bundled calls like Vonage. Is
>>>> Vonage reliable?
>>>
>>> Damned expensive.
>>>

>>
>> If it is reliable, 7.99 a month would be ok for unlimited calls, call
>> divert, voicemail to email etc...

>
> I believe the "damned expensive" is either a gross overstatement or
> based on lack of understanding of what's on offer. I have used it for
> a couple of years and find it extremely reliable and by far the best
> VoIP service I have used. £7.99 / month for me is a bargain when it
> allows me to call 13 counties - unlimited calls to landlines. I can
> only assume that Jono either:
> - hasn't used it


True.

> - has no need to call the countries which are bundled


Probably true.

> - isn't aware of (or has no need of) the many features included in the
> standard package.


Not true.

Also, you could have made another assumption - than 8 quid a month is
much more than I pay in calls & rental charges to a not insignificant
number of other providers, combinations of which (currently) provide me
with more flexibility, for a lower cost than Vonage's package would
provide.

I do take your point though, and admit to being a little flippant when
I said it ;-)



> I've used several other VoIP services and prefer Vonage for a
> hassle-free excellent service.


That does have a value, of course.



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