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  #1 (permalink)  
Old 10-05-2005, 01:00 PM
Nick
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Default VoipFone and HandyTone 486 Problem

Following the setup shown on the VoipFone website, I have configured
the 486 ATA. After the usual (for me) blood sweat and tears it works -
almost! But when I dial a number, in the format eg 0044123etc it tells
me my credit (correctly) then sends busy tone. For any number I try,
and they aint all busy! But 123 does give me the Speaking Clock. Is
there some secret code I should be dialling?

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  #2 (permalink)  
Old 10-05-2005, 01:47 PM
Mathew Curtis
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Default Re: VoipFone and HandyTone 486 Problem


Nick wrote:
> Following the setup shown on the VoipFone website, I have configured
> the 486 ATA. After the usual (for me) blood sweat and tears it works -
> almost! But when I dial a number, in the format eg 0044123etc it tells
> me my credit (correctly) then sends busy tone. For any number I try,
> and they aint all busy! But 123 does give me the Speaking Clock. Is
> there some secret code I should be dialling?


why are you dialling 0044 its a uk number just dial as you would from
your land line or mobile

Mat


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  #3 (permalink)  
Old 10-05-2005, 02:03 PM
Nick
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Default Re: VoipFone and HandyTone 486 Problem

On 5 Oct 2005 06:47:25 -0700, "Mathew Curtis"
<mathew.j.curtis@gmail.com> wrote:

>
>Nick wrote:
>> Following the setup shown on the VoipFone website, I have configured
>> the 486 ATA. After the usual (for me) blood sweat and tears it works -
>> almost! But when I dial a number, in the format eg 0044123etc it tells
>> me my credit (correctly) then sends busy tone. For any number I try,
>> and they aint all busy! But 123 does give me the Speaking Clock. Is
>> there some secret code I should be dialling?

>
>why are you dialling 0044 its a uk number just dial as you would from
>your land line or mobile
>
>Mat


I get the same result, my credit then Busy Tone if I dial a UK number
as if I was in the UK. Or if I dial 0061etc for an Ozzie number, etc.
*Pull FINGER out for valid email*

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  #4 (permalink)  
Old 10-05-2005, 02:13 PM
Mathew Curtis
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Default Re: VoipFone and HandyTone 486 Problem

Nick wrote:
> On 5 Oct 2005 06:47:25 -0700, "Mathew Curtis"
> <mathew.j.curtis@gmail.com> wrote:
>
> >
> >Nick wrote:
> >> Following the setup shown on the VoipFone website, I have configured
> >> the 486 ATA. After the usual (for me) blood sweat and tears it works -
> >> almost! But when I dial a number, in the format eg 0044123etc it tells
> >> me my credit (correctly) then sends busy tone. For any number I try,
> >> and they aint all busy! But 123 does give me the Speaking Clock. Is
> >> there some secret code I should be dialling?

> >
> >why are you dialling 0044 its a uk number just dial as you would from
> >your land line or mobile
> >
> >Mat

>
> I get the same result, my credit then Busy Tone if I dial a UK number
> as if I was in the UK. Or if I dial 0061etc for an Ozzie number, etc.
> *Pull FINGER out for valid email*


are you sure your handytone is configured correctly it sounds like your
ata is not registered properly and thats why it wont let you make a
call i have been with voipfone a while now and i have never had a
problem.

Mat


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  #5 (permalink)  
Old 10-05-2005, 03:20 PM
Sean
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Default Re: VoipFone and HandyTone 486 Problem

It a new account? You topped it up?

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  #6 (permalink)  
Old 10-05-2005, 03:50 PM
Nick
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Default Re: VoipFone and HandyTone 486 Problem

On Wed, 05 Oct 2005 16:20:55 +0100, Sean
<seanhardy88NOSPAM@yahoo.co.uk> wrote:

>It a new account? You topped it up?

Yes! And as I said, it keeps telling me I have a credit.
Nick.
*Pull FINGER out for valid email*

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  #7 (permalink)  
Old 10-05-2005, 03:59 PM
Mathew Curtis
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Default Re: VoipFone and HandyTone 486 Problem


Nick wrote:
> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
> <seanhardy88NOSPAM@yahoo.co.uk> wrote:
>
> >It a new account? You topped it up?

> Yes! And as I said, it keeps telling me I have a credit.
> Nick.
> *Pull FINGER out for valid email*


i would give support a call their tech people are are very good

Mat


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  #8 (permalink)  
Old 10-05-2005, 04:43 PM
GlenC
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Default Re: VoipFone and HandyTone 486 Problem

Can you actually phone them? I thought support was only done by
email..

Could you possibly give me their number ;-)

Thanks....


On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
<mathew.j.curtis@gmail.com> wrote:

>
>Nick wrote:
>> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
>> <seanhardy88NOSPAM@yahoo.co.uk> wrote:
>>
>> >It a new account? You topped it up?

>> Yes! And as I said, it keeps telling me I have a credit.
>> Nick.
>> *Pull FINGER out for valid email*

>
>i would give support a call their tech people are are very good
>
>Mat


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  #9 (permalink)  
Old 10-05-2005, 04:52 PM
Mathew Curtis
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Default Re: VoipFone and HandyTone 486 Problem


GlenC wrote:
> Can you actually phone them? I thought support was only done by
> email..
>
> Could you possibly give me their number ;-)
>
> Thanks....
>
>
> On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
> <mathew.j.curtis@gmail.com> wrote:
>
> >
> >Nick wrote:
> >> On Wed, 05 Oct 2005 16:20:55 +0100, Sean
> >> <seanhardy88NOSPAM@yahoo.co.uk> wrote:
> >>
> >> >It a new account? You topped it up?
> >> Yes! And as I said, it keeps telling me I have a credit.
> >> Nick.
> >> *Pull FINGER out for valid email*

> >
> >i would give support a call their tech people are are very good
> >
> >Mat


It is on the site although not too easy to see the number is 020
70435555

Mat


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  #10 (permalink)  
Old 10-05-2005, 04:55 PM
Mathew Curtis
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Default Re: VoipFone and HandyTone 486 Problem


Dexter@blueyonder.co.uk wrote:
> On 5 Oct 2005 08:59:27 -0700, "Mathew Curtis"
> <mathew.j.curtis@gmail.com> wrote:
>
>
> >i would give support a call their tech people are are very good
> >
> >Mat

> You are starting to sound like Ivor :)))))))))))))))))))))


Ohhhhhh nooooooooooooooooooooo dont say that ;)

> but I agree
> they are very good a quick call sorted a little problem out for me
> last week .


yep always been very helpfully when i have needed to call

Mat


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  #11 (permalink)  
Old 10-05-2005, 05:37 PM
Nick
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Default Re: VoipFone and HandyTone 486 Problem


>> >
>> >i would give support a call their tech people are are very good
>> >
>> >Mat

>
>It is on the site although not too easy to see the number is 020
>70435555
>
>Mat

Thanks - I will ask them. I'm quite baffled as I can set the thing up
OK for VoipBuster, which it seems many people have a lot of trouble to
do.
Nick.
*Pull FINGER out for valid email*

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  #12 (permalink)  
Old 10-05-2005, 06:48 PM
Nick
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Default Re: VoipFone and HandyTone 486 Problem

On Wed, 05 Oct 2005 19:04:24 +0100, Dexter@blueyonder.co.uk wrote:

>On Wed, 05 Oct 2005 20:37:42 +0300, Nick <dvd@keoFINGERbeer.com>
>wrote:
>
>
>>I'm quite baffled as I can set the thing up
>>OK for VoipBuster, which it seems many people have a lot of trouble to
>>do.

>Hi Nick so what are the settings you are using for voipbuster I have
>Voipphone working ok but can't get buster working with my ata or the
>Eyebeam softphone ,Voiphone should not be giving you any problems at
>all .

Dexter, I used the settings on the VoipFone site for the HandyTone-486
ATA http://www.voipfone.co.uk/Grandstream_handytone.php except SIP
Server is sip.voipbuster.co.uk and of course the correct User ID and
p/w. No other changes. Good Luck!


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  #13 (permalink)  
Old 10-05-2005, 06:50 PM
Nick
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Default Re: VoipFone and HandyTone 486 Problem

On Wed, 05 Oct 2005 21:48:17 +0300, Nick <dvd@keoFINGERbeer.com>
wrote:

>On Wed, 05 Oct 2005 19:04:24 +0100, Dexter@blueyonder.co.uk wrote:
>
>>On Wed, 05 Oct 2005 20:37:42 +0300, Nick <dvd@keoFINGERbeer.com>
>>wrote:
>>
>>
>>>I'm quite baffled as I can set the thing up
>>>OK for VoipBuster, which it seems many people have a lot of trouble to
>>>do.

>>Hi Nick so what are the settings you are using for voipbuster I have
>>Voipphone working ok but can't get buster working with my ata or the
>>Eyebeam softphone ,Voiphone should not be giving you any problems at
>>all .

>Dexter, I used the settings on the VoipFone site for the HandyTone-486
>ATA http://www.voipfone.co.uk/Grandstream_handytone.php except SIP
>Server is sip.voipbuster.co.uk and of course the correct User ID and
>p/w. No other changes. Good Luck!

CORRECTION: sip.voipbuster.com NOT .co.uk

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  #14 (permalink)  
Old 10-06-2005, 06:19 AM
Nick
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Default Re: VoipFone and HandyTone 486 Problem


>>>Dexter, I used the settings on the VoipFone site for the HandyTone-486
>>>ATA http://www.voipfone.co.uk/Grandstream_handytone.php except SIP
>>>Server is sip.voipbuster.co.uk and of course the correct User ID and
>>>p/w. No other changes. Good Luck!

>>CORRECTION: sip.voipbuster.com NOT .co.uk

>Thanks Nick I will give it a go nothing to loose works perfect with
>their own software .


1) This morning the 486 will not register with VoipBuster, with the
same settings as it worked with yesterday. (Their softphone client
still works fine).

2) VoipBuster have removed some countries from their FREE list.

3) The problems with VoipFone and the 486 are unchanged. Yes, no
problems with their software.

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  #15 (permalink)  
Old 10-06-2005, 10:01 AM
Nick
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Default Re: VoipFone and HandyTone 486 Problem

On Thu, 06 Oct 2005 09:19:43 +0300, Nick <dvd@keoFINGERbeer.com>
wrote:

VoipFone problems resolved!
I spoke to a very nice guy there he explained my a/c had been disabled
as the country I live in has been known to harbour dishonest folk
using stolen credit cards. However, when I assured him I was like the
driven snow, he enabled the a/c again.
Nick.
*Pull FINGER out for valid email*

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  #16 (permalink)  
Old 10-07-2005, 06:52 AM
Nick
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Default Re: VoipFone and HandyTone 486 Problem


>I could not get it to work with my ATA yesterday I think you have to
>take the 18866 group of companies has you find them, I still have no
>problems using their software .


Today, using the same settings, VoipBuster registers fine with my 486
ATA. However calls to Spain are one way txmission, and it is too early
to try it to the UK.

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