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  #1 (permalink)  
Old 07-18-2005, 03:53 PM
Phil
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Default Vonage, can't receive Orange calls

I am unable to receive calls from any Orange mobile. I can receive calls
from other mobile networks and landlines but if anyone using an Orange
mobile calls my vonage number they just get a constant tone and number not
in use message. Any ideas what's happening?



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  #2 (permalink)  
Old 07-18-2005, 04:34 PM
Ian
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Default Re: Vonage, can't receive Orange calls


"Phil" <nopsam@nospam.co.uk> wrote in message
news:42dbc08b$0$2895$ed2e19e4@ptn-nntp-reader04.plus.net...
> I am unable to receive calls from any Orange mobile. I can receive calls
> from other mobile networks and landlines but if anyone using an Orange
> mobile calls my vonage number they just get a constant tone and number not
> in use message. Any ideas what's happening?
>
>

The number range vonage are using isnt in oranges databuilds.
or it possibly could be an interconnect issue but I doubt it.

Ian



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  #3 (permalink)  
Old 07-18-2005, 04:52 PM
Peter Gradwell
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Default Re: Vonage, can't receive Orange calls

Ian wrote:
> "Phil" <nopsam@nospam.co.uk> wrote in message
> news:42dbc08b$0$2895$ed2e19e4@ptn-nntp-reader04.plus.net...
>
>>I am unable to receive calls from any Orange mobile. I can receive calls
>>from other mobile networks and landlines but if anyone using an Orange
>>mobile calls my vonage number they just get a constant tone and number not
>>in use message. Any ideas what's happening?
>>
>>

>
> The number range vonage are using isnt in oranges databuilds.
> or it possibly could be an interconnect issue but I doubt it.
>


Yeah, you should complain to orange as they are not connecting your
call. It's a common problem.

peter

--
peter gradwell. gradwell dot com Ltd. http://www.gradwell.com/
-- engineering & hosting services for email, web and voip --
-- http://www.peter.me.uk/ -- http://www.voip.org.uk/ --

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  #4 (permalink)  
Old 07-18-2005, 04:54 PM
Phil
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Default Re: Vonage, can't receive Orange calls

I rang Orange and they are sending it to technical support. Do you think
they will sort out the problem or just not bother?



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  #5 (permalink)  
Old 07-18-2005, 05:04 PM
Ian
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Default Re: Vonage, can't receive Orange calls


"Phil" <nopsam@nospam.co.uk> wrote in message
news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
> I rang Orange and they are sending it to technical support. Do you think
> they will sort out the problem or just not bother?
>


Oh ye of little faith.
It will top of their list. now whether they fix it thats another thing.

Ian



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  #6 (permalink)  
Old 07-18-2005, 05:06 PM
Peter Corlett
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Default Re: Vonage, can't receive Orange calls

Phil <nopsam@nospam.co.uk> wrote:
> I rang Orange and they are sending it to technical support. Do you
> think they will sort out the problem or just not bother?


Given past form, I imagine they will "simplify" calling these numbers
for you.

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  #7 (permalink)  
Old 07-18-2005, 05:27 PM
Peter Gradwell
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Default Re: Vonage, can't receive Orange calls

Phil wrote:
> I rang Orange and they are sending it to technical support. Do you think
> they will sort out the problem or just not bother?
>
>


they do seem to fix it eventually.

peter

--
peter gradwell. gradwell dot com Ltd. http://www.gradwell.com/
-- engineering & hosting services for email, web and voip --
-- http://www.peter.me.uk/ -- http://www.voip.org.uk/ --

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  #8 (permalink)  
Old 07-18-2005, 06:26 PM
GwG
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Default Re: Vonage, can't receive Orange calls


"Phil" <nopsam@nospam.co.uk> wrote in message
news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
>I rang Orange and they are sending it to technical support. Do you think
>they will sort out the problem or just not bother?


My Orange phone will still not get through to 056 numbers, I think they must
be part of NTL ;-)



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  #9 (permalink)  
Old 07-18-2005, 07:29 PM
Ivor Jones
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Default Re: Vonage, can't receive Orange calls

GwG wrote:
> "Phil" <nopsam@nospam.co.uk> wrote in message
> news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
>> I rang Orange and they are sending it to technical support. Do you
>> think they will sort out the problem or just not bother?

>
> My Orange phone will still not get through to 056 numbers, I think
> they must be part of NTL ;-)


How much do they cost from Orange..? I bet they don't come out of
inclusive minutes....

Ivor



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  #10 (permalink)  
Old 07-18-2005, 08:04 PM
Ian
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Default Re: Vonage, can't receive Orange calls


"GwG" <sorrythisdoesntwork@guess.uk.co> wrote in message
news:DDRCe.1251$yH4.917@newsfe2-win.ntli.net...
>
> "Phil" <nopsam@nospam.co.uk> wrote in message
> news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
> >I rang Orange and they are sending it to technical support. Do you think
> >they will sort out the problem or just not bother?

>
> My Orange phone will still not get through to 056 numbers, I think they

must
> be part of NTL ;-)
>
>

There is a common link between them, Both technicaly and in who owns them
;-)



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  #11 (permalink)  
Old 07-18-2005, 08:46 PM
GwG
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Default Re: Vonage, can't receive Orange calls


"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:3k2anlFrv6qbU1@individual.net...
> GwG wrote:
>> "Phil" <nopsam@nospam.co.uk> wrote in message
>> news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
>>> I rang Orange and they are sending it to technical support. Do you
>>> think they will sort out the problem or just not bother?

>>
>> My Orange phone will still not get through to 056 numbers, I think
>> they must be part of NTL ;-)

>
> How much do they cost from Orange..? I bet they don't come out of
> inclusive minutes....
>


My Orange mobile is on PAYG, Ivor, and if Orange are the same as NTL, they
won't have a price set for dialling 056 numbers. I recall someone saying
they could dial 056 numbers on their Orange mobile, but I don't know if this
was on a contract.

The sooner this numbering mess is sorted out the better, and preferably,
legislation introduced to make sure it doesn't happen again. I might forward
some details about this on to my MP, as he is keen on technology and
communications.



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  #12 (permalink)  
Old 07-18-2005, 11:30 PM
Sean
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Default Re: Vonage, can't receive Orange calls

GwG wrote:
> "Ivor Jones" <ivor@despammed.invalid> wrote in message
> news:3k2anlFrv6qbU1@individual.net...
>
>>GwG wrote:
>>
>>>"Phil" <nopsam@nospam.co.uk> wrote in message
>>>news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
>>>
>>>>I rang Orange and they are sending it to technical support. Do you
>>>>think they will sort out the problem or just not bother?
>>>
>>>My Orange phone will still not get through to 056 numbers, I think
>>>they must be part of NTL ;-)

>>
>>How much do they cost from Orange..? I bet they don't come out of
>>inclusive minutes....
>>

>
>
> My Orange mobile is on PAYG, Ivor, and if Orange are the same as NTL, they
> won't have a price set for dialling 056 numbers. I recall someone saying
> they could dial 056 numbers on their Orange mobile, but I don't know if this
> was on a contract.
>
> The sooner this numbering mess is sorted out the better, and preferably,
> legislation introduced to make sure it doesn't happen again. I might forward
> some details about this on to my MP, as he is keen on technology and
> communications.
>
>

PAYG, does not work to 056, contract, does work to 056.

i mentioned 055's did not work a while back.........took a year to fix it

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  #13 (permalink)  
Old 07-19-2005, 12:37 AM
Phil
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Default Re: Vonage, can't receive Orange calls


"Peter Corlett" <abuse@dopiaza.cabal.org.uk> wrote in message
news:42dbd389$0$31062$db0fefd9@news.zen.co.uk...
> Given past form, I imagine they will "simplify" calling these numbers
> for you.
>

What do you mean by they will simplify calling these numbers?



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  #14 (permalink)  
Old 07-19-2005, 10:46 AM
Peter Corlett
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Default Re: Vonage, can't receive Orange calls

Phil <nopsam@nospam.co.uk> wrote:
[...]
> What do you mean by they will simplify calling these numbers?


"Simplification" is a euphemism for Orange removing a service, usually
by replacing it with something inferior and more expensive.

For example, the acclaimed Wildfire service was recently "simplified"
to a "new" voicemail service that had such groundbreaking features
such as taking a message when you can't answer the phone.

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  #15 (permalink)  
Old 07-24-2005, 10:58 PM
Paul Westwell
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Default Re: Vonage, can't receive Orange calls


Who owns them, Orange and NTL?

I thought Orange were France Telecom?


"Ian" <spam"AT"bathfordhill.co.uk> wrote in message
news:11dnva39fbdjqb2@corp.supernews.com...
>
> "GwG" <sorrythisdoesntwork@guess.uk.co> wrote in message
> news:DDRCe.1251$yH4.917@newsfe2-win.ntli.net...
>>
>> "Phil" <nopsam@nospam.co.uk> wrote in message
>> news:42dbd0b0$0$2876$ed2e19e4@ptn-nntp-reader04.plus.net...
>> >I rang Orange and they are sending it to technical support. Do you think
>> >they will sort out the problem or just not bother?

>>
>> My Orange phone will still not get through to 056 numbers, I think they

> must
>> be part of NTL ;-)
>>
>>

> There is a common link between them, Both technicaly and in who owns them
> ;-)
>
>




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  #16 (permalink)  
Old 08-05-2005, 02:19 AM
Phil
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Default Re: Vonage, can't receive Orange calls

Orange have fixed things today. It was a routing problem.



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  #17 (permalink)  
Old 11-04-2005, 04:45 PM
Junior Member
 
Join Date: Nov 2005
Posts: 1
Default

056 numbers are not datafilled to allow 056 number to be dialed from JT users. contract customer can dial them. orange are not likely to datafil them either .
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