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  #1 (permalink)  
Old 09-09-2005, 11:46 PM
Andrew Hodgson
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Default A Vonage question

Hi all,

Not sure if anyone can help with this, but sometimes when we put down
the phone connected to our Linksys ATA, the phone will give a short
ring tone. I pick up the phone around 30 seconds later, to find no
dial tone. There is no call made out out other than to the last
dialed number. I can reset this by pressing the hang up button on the
handset.

Any suggestions?
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.

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  #2 (permalink)  
Old 09-10-2005, 08:40 AM
Paul Westwell
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Default Re: A Vonage question

I have not experienced the same problem.

Is the phone connected directly to the ATA or is it one of many connected
via you home wiring?

Have you tried a different phone?

Have you asked Vonage to reconfigure your ATA to use the other phone port
(port2) to help determine where the problem might be?

Regards,

Paul


"Andrew Hodgson" <me3@privacy.net> wrote in message
news:n544i11ohu246o18ov14db8qpd506hgb66@4ax.com...
> Hi all,
>
> Not sure if anyone can help with this, but sometimes when we put down
> the phone connected to our Linksys ATA, the phone will give a short
> ring tone. I pick up the phone around 30 seconds later, to find no
> dial tone. There is no call made out out other than to the last
> dialed number. I can reset this by pressing the hang up button on the
> handset.
>
> Any suggestions?
> Andrew.
> --
> Andrew Hodgson in Bromyard, Herefordshire, UK.
> My Email: use <andrew at hodgsonfamily dot org>.




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  #3 (permalink)  
Old 09-10-2005, 11:24 AM
Andrew Hodgson
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Posts: n/a
Default Re: A Vonage question

On Sat, 10 Sep 2005 07:40:57 GMT, "Paul Westwell" <paul@nospam.me.uk>
wrote:

>I have not experienced the same problem.
>
>Is the phone connected directly to the ATA or is it one of many connected
>via you home wiring?


Only one connected - cheap chorded phone around ten years old.
>
>Have you tried a different phone?


Not as yet.
>
>Have you asked Vonage to reconfigure your ATA to use the other phone port
>(port2) to help determine where the problem might be?


Not as yet.

Thanks for the pointers.
Andrew.
--
Andrew Hodgson in Bromyard, Herefordshire, UK.
My Email: use <andrew at hodgsonfamily dot org>.

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  #4 (permalink)  
Old 09-10-2005, 12:07 PM
Ivor Jones
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Default Re: A Vonage question



"Andrew Hodgson" <me3@privacy.net> wrote in message
news:i1d5i15l095ko488d34cqcmg3oc1qb6kcs@4ax.com
> On Sat, 10 Sep 2005 07:40:57 GMT, "Paul Westwell"
> <paul@nospam.me.uk> wrote:


[snip]

> > Have you asked Vonage to reconfigure your ATA to use
> > the other phone port (port2) to help determine where
> > the problem might be?

>
> Not as yet.
>
> Thanks for the pointers.
> Andrew.


Thereby lies one of my main objections to Vonage - "Have you asked Vonage
to reconfigure your ATA" - I'd rather like to do my own configuration,
thanks all the same.

Ivor



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  #5 (permalink)  
Old 09-10-2005, 01:26 PM
Mathew Curtis
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Default Re: A Vonage question

> Have you asked Vonage to reconfigure your ATA to use the other phone port
> (port2) to help determine where the problem might be?


The Adaptor should look for an xml file each time it is rebooted and
check the configuration

Mat


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