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  #1 (permalink)  
Old 06-24-2010, 01:10 PM
Alasdair
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Default Y@P VOIP Phone Model 100-4401BX

I bought one of the above VOIP phones which I intend to use on Skype
with a PC running Windows XP. Unfortunately, there was no CD in the
box and I am having great difficulty getting the correct drivers for
it. The company I bought it from also complain they cannot get hold
of the driver CD. Please, please, can anyone help me?

--
Alasdair Baxter

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  #2 (permalink)  
Old 06-24-2010, 05:39 PM
Me
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Default Re: Y@P VOIP Phone Model 100-4401BX

On Thu, 24 Jun 2010 14:10:18 +0100, Alasdair <mail@bobaxter.coo.uk>
wrote:

>I bought one of the above VOIP phones which I intend to use on Skype
>with a PC running Windows XP. Unfortunately, there was no CD in the
>box and I am having great difficulty getting the correct drivers for
>it. The company I bought it from also complain they cannot get hold
>of the driver CD. Please, please, can anyone help me?



Have you tried here?
http://members.driverguide.com/drive...riverid=535858

Me

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  #3 (permalink)  
Old 06-26-2010, 01:12 AM
Alasdair
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Default Re: Y@P VOIP Phone Model 100-4401BX

On Thu, 24 Jun 2010 18:39:10 +0100, Me <Me@me.com> wrote:

>Have you tried here?
>http://members.driverguide.com/drive...riverid=535858
>
>Me


I downloaded it and tried to install it but it is not recognised.

What i need is a copy of the original CD or an address for the
manufacturer of the unit.

--
Alasdair.

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  #4 (permalink)  
Old 06-26-2010, 09:40 AM
David Woolley
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Default Re: Y@P VOIP Phone Model 100-4401BX

Alasdair wrote:
> On Thu, 24 Jun 2010 18:39:10 +0100, Me <Me@me.com> wrote:
>
>> Have you tried here?
>> http://members.driverguide.com/drive...riverid=535858
>>
>> Me

>
> I downloaded it and tried to install it but it is not recognised.
>
> What i need is a copy of the original CD or an address for the
> manufacturer of the unit.


The original manufacturer may well not deal with end users!

These devices typically look like a combination of USB sound card and
HID (human interface device - i.e. keyboard in this case). The sound
card can probably be handled by generic driver code. The keyboard might
be more of a problem, but possibly not - it might even simply generate
the key codes for the corresponding characters on the main keyboard.

Unfortunately, Windows won't always select drivers based on device
class, although often what is on the CD is only a mapping between the
USB ID and built-in Windows driver binaries. The USB ID may change
with the branding.

If you have access to a Linux system, I'd try running "lsusb -v" to get
all the device identify information. I can't promise that that will
help, but there may be clues as to what it really is, under the skin.

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  #5 (permalink)  
Old 06-26-2010, 08:34 PM
alexd
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Default Re: Y@P VOIP Phone Model 100-4401BX

Meanwhile, at the uk.telecom.voip Job Justification Hearings, David Woolley
chose the tried and tested strategy of:

> Unfortunately, Windows won't always select drivers based on device
> class, although often what is on the CD is only a mapping between the
> USB ID and built-in Windows driver binaries. The USB ID may change
> with the branding.


I don't know a lot about Windows drivers, but I believe this mapping is in
the .inf file [http://en.wikipedia.org/wiki/INF_file]. If it were my device
and I couldn't track down the original drivers, I'd take an .inf file from a
similar product and see if changing the vendor/product ID therein would con
it into working.

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
21:29:23 up 8:57, 4 users, load average: 0.00, 0.08, 0.32
Qua illic est accuso, illic est a vindicatum

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  #6 (permalink)  
Old 06-26-2010, 08:56 PM
Alasdair
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Default Re: Y@P VOIP Phone Model 100-4401BX

On Sat, 26 Jun 2010 10:40:29 +0100, David Woolley
<david@ex.djwhome.demon.invalid> wrote:

>These devices typically look like a combination of USB sound card and
>HID (human interface device - i.e. keyboard in this case). The sound
>card can probably be handled by generic driver code. The keyboard might
>be more of a problem, but possibly not - it might even simply generate
>the key codes for the corresponding characters on the main keyboard.


There is no keyboard attached to this unit. It is merely an ordinary
USB telephone handset with the normal buttons 1 to 0 plus mute,
redial and a back arrow. There is also a button with an @ symbol on it
and yet another with a $ symbol.

If I can find out the name of the original manufacturer, I can always
ask them for a copy of the original CD. It is then up to them whether
to let me have one or not.

--
Alasdair.

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  #7 (permalink)  
Old 06-27-2010, 09:22 PM
David Woolley
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Default Re: Y@P VOIP Phone Model 100-4401BX

Alasdair wrote:
> On Sat, 26 Jun 2010 10:40:29 +0100, David Woolley
> <david@ex.djwhome.demon.invalid> wrote:
>
>> These devices typically look like a combination of USB sound card and
>> HID (human interface device - i.e. keyboard in this case). The sound
>> card can probably be handled by generic driver code. The keyboard might
>> be more of a problem, but possibly not - it might even simply generate
>> the key codes for the corresponding characters on the main keyboard.

>
> There is no keyboard attached to this unit. It is merely an ordinary
> USB telephone handset with the normal buttons 1 to 0 plus mute,


That's a keyboard, albeit a small one.

> redial and a back arrow. There is also a button with an @ symbol on it
> and yet another with a $ symbol.
>


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  #8 (permalink)  
Old 06-27-2010, 09:23 PM
David Woolley
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Default Re: Y@P VOIP Phone Model 100-4401BX

alexd wrote:
> Meanwhile, at the uk.telecom.voip Job Justification Hearings, David Woolley
> chose the tried and tested strategy of:
>
>> Unfortunately, Windows won't always select drivers based on device
>> class, although often what is on the CD is only a mapping between the
>> USB ID and built-in Windows driver binaries. The USB ID may change
>> with the branding.

>
> I don't know a lot about Windows drivers, but I believe this mapping is in
> the .inf file [http://en.wikipedia.org/wiki/INF_file]. If it were my device
> and I couldn't track down the original drivers, I'd take an .inf file from a
> similar product and see if changing the vendor/product ID therein would con
> it into working.


I'd agree.
>


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