Knowledge Sharing Resources - Webcasts for IT and Network Administrators

I would like to share some great webcasts for the IT and Network administrators.

These webcasts should assist you to better manage, monitor and maintain your infrastructure.

1.
Webcast: Life In An ITIL V3 Environment!
Agenda For The Webcast

1. IT Service Maturity
2. What is IT Service Management?
3. What is ITIL?
4. Service model
5. Life in V3 Service Lifecycle
6. ITIL Implementation Framework

LIFE IN AN ITIL V3 ENVIRONMENT!

2.
Webcast: Implementing ITIL : Product First or Process First
Agenda For The Webcast

1. ITIL Implementation
2. Phased Implementation
3. Process First or Product First?
4. ITIL Processes In-A-Box

Implementing ITIL : Product First or Process First

3.
Webcast: Managing IT Infrastructure And Applications Proactively
Agenda For The Webinar

1. ITIL way
2. Where we want to be?
3. What is ITIL
4. What we want to achieve
5. Where we want to be?
6. BMC Solution Overview
7. Where we want to be?
8. Pain Areas associated with managing Infrastructure
9. Benefits to Organization ITIL way for IT infrastructure best practices

Managing IT Infrastructure And Applications Proactively For Performance And User Satisfaction

Hope this helps!
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Kunal Sonawala

thank you the useful info, i just need it.