Voice over Internet Protocol (VoIP, Voice over IP) is a general term for a family of methodologies, communication protocols, and transmission technologies for delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks.
Benefits Of VOIP
- Operational cost
VoIP can be a benefit for reducing communication and infrastructure costs.
- Routing phone calls over existing data networks to avoid the need for separate voice
and data networks.
- Conference calling, IVR, call forwarding, automatic redial, and caller ID features that
traditional telecommunication companies (telcos) normally charge extra for are available
free of charge from open source VoIP implementations.
The most important benefit of VoIP technology is its cost efficiency, which in turn adds to the savings of consumers and companies using it. Generally, it saves around 30% to 50% of the traditional phone bills, and sometimes more. It may not sound as lucrative for individuals, but if large organizations are considered, the savings can be in the millions.
The Internet telephony enables the user to integrate computer applications like email, efax and web conferencing, with the telephone. It gives the provision of using the phone, while accessing all the other programs, and surfing the Internet at the same time. It is also possible for the users to take the VoIP adapters anywhere, and use their number at any place which offers an Internet connection. This feature is particularly helpful for those with active lifestyles and whose jobs require lot of travel. All such calls made this way are also relatively cheaper.
Installation of Internet telephony ensures improved productivity of an organization. As the technology is cost-efficient, the money thus saved can be utilized for various other purposes. VoIP technology treats services on the phone like any other kind of data, enabling the users to attach documents to voice messages, or participate in virtual meetings with the help of shared data and video conferencing. The clarity of voice over phone is also an added feature of the technology. Earlier, talking through VoIP phones often led to calls which were distorted, lagging and many a times, dropped. With the change in technology, the sound clarity is better than ever, and rarely the calls get dropped.
Simple and Scalable Infrastructure
The installation process for VoIP phones is very simple, and once done, high mobility of the system is an added advantage. The hassles of separate cabling for telephone systems can also be avoided by using this technology. The infrastructure of the whole system is very scalable and new components can be added easily without much difficulty. As the transfer of voice, which is converted into signals is based on software, rather than hardware, it is easier to alter and maintain the whole system. All these attributes makes VoIP more popular, as one does not have to be very good at computers, in order to avail its facilities.
IP Telephony combines voice and data networks onto a single network, creating a more manageable, cost-efficient, and productive solution for business communications. In addition to the above-mentioned advantages, wireless VoIP enables the user to make low cost calls from any place and also facilitates WiFi. These WiFi spots may include airports, cafeterias, hotels, and various other locations.
The most important benefit of VoIP is in cost saving. Since the users are able to make the calls through the Internet, it leads to considerably reduced rates. This is especially true in Europe, where the prices of long distance calls are still higher than what they are in the US.
VoIP technology is moving towards a single infrastructure for providing both Internet access and Internet telephony. In the next few years, only data-oriented switches would be deployed for switching data as well as voice. Multiplexing data and voice is sure to lead to better bandwidth utilization than in today's over-engineered voice-or-nothing links. Because of this, not only the providers, but also their clients will profit from lower costs eventually.
The main advantage of VoIP is its cost, which in turn increases the savings for consumers and businesses use it. Generally, you save about 30% and 50% of traditional phone bills, and sometimes more. It might not sound as lucrative for the individuals, but if a large organization, it is considered possible to save millions.
The most important advantage of VoIP is in cost keeping. Since the people are able to make the calling through the Web, it results in substantially significantly cheaper charges. This is especially real in The european union, where the charges of international calling are still greater than what they are in the US.
VoIP technological innovation is shifting towards a single facilities for offering both Also and Web telephone. In the next few years, only data-oriented changes would be used for changing information as well as speech. Multiplexing information and speech is sure to guide to better data usage than in the current over-engineered voice-or-nothing links. Because of this, not only the services, but also their customers will revenue from cheaper expenditures gradually.
Absolutely true! Cost effectiveness is the major advantage of VoIP. Apart from affordability, it is more efficient communication tool from small firms with exhilarating features like find me/follow me, unified communication, automatic call distribution, auto-attendant and much more. It allows users to make long distance calls at the cost of local calls. I have been using VoIP services from. My experience with VoIP technology has been cherishing.
You are absolutely right man !!! Just look at the recent surveys and research reports, which indicate that VoIP industry sales will grow over $40 billion per year from 2012 onwards. This is because of SME's eagerness to install VoIP in their systems to get better quality communication services at reduced cost. It's always corporate customer market which helps any industry to grow and the same has happened in the case of VoIP.
Benefits of VoIP can be describe in couple of sentence or even couple of pages is not enough. The benefits of VoIP which attracts me is that it offers much more in much less price compare to traditional phone system. In, short being a futuristic communication system it is excitingly cheap. It offers more than voice calling. You can sent text, make voice calls, video calls and conferencing too. But always remember the basic requirements of VoIP which is Internet connection, though it works on IP (Internet Protocols) and without it is cannot be accessed.
I am developing a call center which is necessary for my business communication. I am using this webpage Ozeki C# VoIP SDK - A SIP SDK for software developers to set the voice navigation. This library is provided by Ozeki VoIP SIP SDK. It is operating with an IVR system and it navigates my customers through the tree-structure menu. It can transfer an incoming call to my human operators as well. With this SDK everybody can easily develop a simple call center server.
That's right! It is an inexpensive way to make calls, much cheaper than traditional phone lines. The phone set is not always necessary, because it can communicate from computer. I have been using VoIP services from Switch2Voip and they give me all benefits of VoIP. Great technology!
The benefits of VoIP really depend on how and why you use it. Consolidation of infrastructure can reduce hardware and maintenance costs.
If VoIP is implemented in quite a large organisation that has traditionally had both network and telecommunications maintenance and configuration teams then a smaller cross-trained team may look after both areas.
Some IP PBXs can be much cheaper than traditional PBXs.
Being able to make calls between multiple sites within your company or organisation without having to use the public telephone networks will save on the cost of Toll calls.
It goes on and one, with the main focus being on cost savings.
I wish to share some essential information related to IVR systems. I would like to answer to the questions like Why is IVR useful?, How can IVR increase the efficiency of a company?, Why is it worth using an IVR system?.
IVR systems are typically used in telecommunication industry but today other fields also often work with this technique. Businesses and organizations primarily adopt IVR systems to handle high call volumes, reduce cost and improve the customer experience.
For example IVR is implemented for telephone banking, televoting, credit card transactions. Call centers use IVR systems to identify and segment callers. IVR can also be used for collecting caller information such as product orders, credit card information, or market surveys.
You can find a list below with the most important benefits of IVR system:
Extended operational hours 24/7 without increasing staff
Reduce the number of routine, costly and time-consuming tasks of agents
Attain a larger customer base
Increase of overall capacity without further costs or personnel
Provides access to live agents if it is necessary
Save time by forwarding the caller to the wanted department in short time
Set up voice mails for work groups and individuals
24-hour self-service access to data, information, and services
Fast access via immediate and real-time interaction
Safety is ensured by PINs or passwords
To get more information you can visit for example the next page: voip-sip-sdk[dot]com/p_236-interactive-voice-response-voip[dot]html