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Old 01-23-2008, 08:28 PM
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Default internet connection problems using a laptop

Hi I have a problem connecting with the internet using a hawking antenna.
the laptop is a dell insprion 1501 running vista home basic. we can connect to a wireless signal in the neighbor hood but can't always read emails or surf for very long. I bought a Hawking dish antenna which is high gain and sometimes I can connect and read email sometimes I can't.
Can anyone shed some light on what to do. I live on social security and can't afford a cable or phone connection.
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Old 01-27-2008, 01:15 AM
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Hey... Em a Dell technician... Believe me its better to get another Laptop... 1501 has soooo many problems... anyways... since ur connection is intermittent... try this... first Ping ur IP... If its fine... which means ul be having limited or no connectivity... Then check with ur antenna... if all the lights are blinking... then do a power cycle... which means u have to turn off your notebook... then turn off your Hawking... then after 2 min... turn on your hawking... then probably after 1 min turn on ur lap... still u get this prob then reset ur hawking antenna.. em sure there will be a reset button... still the prob continues... then type in services.msc in ur run command... on the list of options which are listed... try to find wireless... when u double click.. a window will open which will have start,stop and cancel... start the services... Let me know if the prob continues...

Anish
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