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Old 12-28-2007, 03:34 PM
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Default Wireless Card Issues

Hello All,

I have read many forums online and have not seen any possible solutions to my problems.

I am running Windows XP Home on a laptop. My wireless card turns on when my computer boots up and I can even see available wireless networks. However, before the logon process completes, the wireless card dies. The laptop is an HP. It has a LED that shines when the wireless card is on, so you can visually watch the logon process I just described. There are also Window's "bubble" comments that pop up to tell me my wireless card is "off." If you press the wireless button on the laptop, the Window's bubble comment switches between "disabled" and "off," whereas when it worked it would switch between "disabled" and "enabled" ("enabled" or "on"--can't remember).

Anyway, I have tried the following:
-uninstall/reinstall wireless driver (downloaded new driver for card).
-updated BIOS (don't know how that would help, but it was suggested by HP assistant...?)
-turned off ZoneAlarm to see if my card was somehow being blocked. But I guess that wouldn't really help because it is not being blocked, it is being turned off.

As I mentioned, I spoke to an HP assistant and she said that if the first two above did not work, I would have to run an xp restore. I was pretty sure they wouldn't work because I had already tried to uninstall/reinstall the wireless driver, and I wasn't sure how updating the BIOS would affect the wireless card. Anyway, running restore sounds like overkill to me?

It almost seems like there is some process that is killing the wireless card, but I am not really sure how to turn on/off processes, or how to do it safely, to see what program might be killing the card. I just thought of running the computer in safe mode to see if the wireless card would stay on, but I wouldn't know what to do after that.

Any suggestions? Any help would be greatly appreciated.

Thanks,
bjf
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Old 12-29-2007, 10:37 AM
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Default

Hi,

what supplicant are u using?? is it intel 3945, 2200bg, broadcom..etc etc. When you see this happening, check the device manager to see the status of this card. Check whether there is any IRQ conflict..check for the latest drivers from the official website of the supplicant and also make sure the device is enabled by default in the hardware profile if you have so.
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Old 12-29-2007, 03:01 PM
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baby.kris,

thanks for your reply.

Quote:
Originally Posted by baby.kris View Post
Hi,

> what supplicant are u using?? is it intel 3945, 2200bg, broadcom..etc etc.
Broadcom 802.11a/b/g WLAN

>When you see this happening, check the device manager to see the status
>of this card. Check whether there is any IRQ conflict..

The status of the card is fine. I am not sure how to alter the IRQ, however, device-manager -> properties -> resources tab says that there is no conflict. All appears fine in device-manager land.

>check for the latest drivers from the official website of the supplicant
I have downloaded the most recent driver and installed it. However, the HP assistant I talked to gave me a link to the most recent driver although it was a HP software archive page. So, perhaps I can try to find a more recent driver from Broadcom? I will try that, but I am weary of this solution since everything seems to be ok in the device manager.

>and also make sure the device is enabled by default in the hardware
>profile if you have so.

I am not sure what is meant by "default in the hardware profile." However, the device cannot be enabled. It can only be "disabled," or "off." Those are the only two states available. This is the core of the problem.

I suppose I will once again attempt to reinstall/uninstall my driver, but I am doubtful this will work.

Thanks again for your help.
-bjf624

Last edited by bjf624; 12-29-2007 at 03:04 PM. Reason: goofed up editing
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Old 12-30-2007, 08:04 AM
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Join Date: Dec 2007
Posts: 23
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Hi,

What is the driver version that is installed for this adapter?? i'm pasting the link which has the driver ver 3.100.65.1 . I'm also not sure whether is this one is the latest. Let me know if this helps.
Download Broadcom 802.11a/b/g WLAN 3.100.65.1 - Broadcom 802.11a/b/g WLAN
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Old 01-02-2008, 05:13 PM
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Join Date: Dec 2007
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Default

That actually looks like an older version than the one I was given:
ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34152.exe

I was still having trouble after installing this driver. And I am sorry if I caused anyone to lose time thinking about this problem because the error I made is an asinine one.

The error:
I changed the settings on the wireless card that allows one to turn on and off the card. Note off is not the same as disabled. This option wasn't available at default, but it now is. So, at some point I must have unwittingly turned it on and then turned off the card. I suppose the system starts at boot up with the card turning on as default, but then the setting shuts it off. That is why I kept seeing the card getting killed on boot up. When I tried to switch it back on with the HP button, the card would switch between disabled and off state. If the card is left in the disabled state, it can't be turned on, however, if the card is left in the off state, it can be turned on with the installed software.

Anway, thanks all who helped. Once again, I am sorry for wasting everyone's time. If its any consolation, I lost a lot of time trying to figure this simple problem out.

-bjf624
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